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The My Oracle Support Accreditation program is designed to help you become more proficient with best practices in working with Oracle products. Working your way through the EnterpriseOne Accreditation will help to increase your awareness of the resources and diagnostic tools available to you when working with the EnterpriseOne product on a day-to-day basis.


The product level 2 path of the My Oracle Support Accreditation for JD Edwards EnterpriseOne includes 8 modules: Stay Informed; Support Tools; Troubleshooting; Install, Update, Migrate E1; Patching; Globalizations; Performance; Additional Tools and Resources. The total time for the videos associated with the modules is under one hour. A Study Guide is attached to the path series that closely follows the information provided in the videos and provides a great reference document. As you work through the modules, access any of the provided resources in the associated toolkits to get additional information about any of the topics you feel you may need more in-depth information.


Doc ID 1625633.1 has the information you need about the Accreditation program and is the launching point for beginning your Accreditation journey. The videos associated with the modules are less than 10 minutes each, and in-total are under one hour. Each module includes a "Rate the Module" link so you can provide feedback for each to let us know what you think about the content and quality of each. There are no fees associated with the Accreditation program, so start reviewing the content and take the exam to become EnterpriseOne accredited!

JD Edwards EnterpriseOne Human Capital Management is enhanced to provide functionality in response to the Affordable Care Act (ACA) Employer Shared Responsibility provisions. The new functionality will assist users in determining the employees to be considered full-time under ACA hours of services guidelines. Under ACA requirements, employees who meet the hours of service threshold ( averaging at least 30 hours/week or 130 hours/month) should be considered eligible to receive health coverage. ACA regulations apply to employers with 50 of more full-time employees (included full-time equivalents); these employers are referred to as Applicable Large Employers (ALEs).


To assist with identifying whether employee’s who are not classified as full-time but should be for ACA purposes, the Oracle JD Edwards EnterpriseOne system provides an Hours of Service reporting process that can be used to calculate an employee's average hours of service for a particular measurement period.


What’s New?

  • An ACA Employee Eligibility table to maintain employee ACA eligibility information based on hours of service.
  • An Hours of Service batch process for calculating hours of service for a measurement period and updating the ACA Employee Eligibility table.
  • Inquiry applications to review ACA Employee Eligibility, to manually add eligibility records, or to modify records.
  • The ability to incorporate the ACA Eligibility Status into benefits enrollment eligibility criteria.


Obtain the new functionality by applying the ESU for the release and bug listed below.


9.020255621 and 20255644
9.119883427 and 19883454


You can access ACA documentation in the following implementation guides: JD Edwards EnterpriseOne Applications Human Capital Management Fundamentals Implementation Guide and JD Edwards EnterpriseOne Applications Benefits Implementation Guide.


Another great reference is Affordable Care Act (ACA) Employer Shared Responsibility (Doc ID 1964968.1).

Not just at the end of a year, but all year round it is important to make sure that there are no data integrity issues. In Accounts Receivable this means running these reports and resolving any issues reported on them:

  • AR to Account Balance by Account ID (R03B707)
  • AR to GL by Batch Integrity Report (R03B701)
  • F03B11 to F0911 Integrity (R890911AI)
  • F03B13 to F0911 Integrity (R890911CI)
  • AR to GL Receipts by Batch (R890911BI)
  • F03B11 to F03B14 Integrity (R8903B14I)


Some best practices are:

  • Run one integrity report at a time, since these can be cumulative. Resolve the issues on one report, before running the next one.
  • Save the integrity report outputs for some amount of time, because comparing reports is helpful when researching integrity issues. For example it will show you when an issue first started appearing, which will help you narrow down what may have happened.
  • Post all batches (R09801) before running integrity reports.
  • When posting transactions, verify the output of the post edit report (R09801) to ensure that the correct accounts were debited or credited.
  • Create a central contact to report, research and correct integrity issues.


For more information on how the A/R integrity reports work, how issues reported on them can be resolved, and more Best Practices, please review the following knowledge articles:

  • Accounts Receivable Integrity Reporting (Doc ID 1483172.1)
  • Frequently Asked Questions on Accounts Receivable Integrity Reports (Doc ID 872884.1)
  • How To Troubleshoot JD Edwards EnterpriseOne Accounts Receivable Integrity Issues (Doc ID 1528157.1)


And finally, you can replay our Advisor Webcast on A/R integrities (or download the PDF of its PowerPoint). You can find on Advisor Webcast JD Edwards EnterpriseOne Schedule and Archived Recordings (Doc ID 1450327.1), on the tab called "Archived 2012". The webcast was done on Nov. 8th, 2012.

Have you experienced issues with Approval Processing in EnterpriseOne?  One factor to consider is setup of  the Approval Route Definition (P43008).  Approval Processing in EnterpriseOne (Doc ID 625519.1) states the following:


The “From Amount” (data item ALIM) designates the amount that the order total must exceed to require a monetary approval. The responsible person(s) should be listed in ascending order based on the From Amount. The From Amount must be greater than ZERO.  A value of zero will produce unexpected results and is not supported in EnterpriseOne. If ALL orders need to enter the Approval process, the value must be greater than Zero (i.e., 1). The approval process is not designed to work with negative purchase orders entered for returning inventory to vendors or orders with zero cost.


There is a specific scenario that can cause a predictable result when the From Amount is set to zero. Consider the following scenario:


A one line purchase order is midway through the approval process and a user cancels the purchase order line. The canceled line is sent back through the approval process.  Why? Because the Amount Open on the purchase order has been reduced to zero and the From Amount in the approval route is set to zero. Instead of getting the expected 3N record created in the Held Orders (F4209) table, two new F4209 records are created.


  • The first record is for the person that canceled the line (a value of O), who is now considered the originator.
  • The second record is a 2N record for the first person on the approval route that has their from amount set to zero. 

To ensure the approval processing works the way you expect it to work, and creates the records you expect to see, set the From Amount in the approval route to a value greater than zero.

You can process your year-end forms using BI Publisher.  The following forms are available:


UBE Name


BIP Version



Laser W-2 (4-Part)



Employer Laser W-2 (4-Part)






1099 MISC



1099 R



Laser W-2 (2-Part)




T4 Forms - Employee Copy



T4 Forms - Employer Copy



Releve 1 Forms - Employee Copy



Releve 1 Forms - Employer Copy



T4A Forms - Employee Copy



T4A Forms - Employer Copy



Releve 2 Forms - Employer Copy



NR4 Forms - Employee Copy



How To Access and Process BI Publisher for Year-End Form Creation for US and Canadian Payroll (Doc ID 1515296.1) provides step by step instructions on how to access and process year-end forms via BI Publisher.


If you are processing a large number of forms, you may experience errors or the job not processing Report Definition Ends in Error Status ‘FS’ for UBEs Processing Large Data Sets (Doc ID 663036.1) will assist you in creating your year-end forms.

AdvisorWebcast.pngIn the real estate management industry, a process exists of billing tenants a pro-rata share of operating expenses that are related to a property or building; such as utilities, taxes, insurance, maintenance, cleaning, advertising, and promotions. These expenses are known by many terms – for example common area maintenance, expense pass-through, rebills, escalations, triple net and building operating costs. In the JD Edwards EnterpriseOne Real Estate Management system, the term expense participation is used because the system can generate billings that result in invoices and vouchers for almost any type of expense sharing.


The expense participation process assumes that each tenant pays for expenses based on the percentage of the area in the building or property that they occupy. However, because leases can be negotiated to exclude a unit from expense sharing or reduce the level of a unit’s share, you can adjust the expense category, tenant’s area, and the area of the building to derive the tenant’s expense share amount.


You can set up expense participation to generate estimated billings for the tenants’ expected share of expenses on a recurring frequency, such as monthly, and then generate billings again at the end of the year based on actual amounts from which you can deduct the estimated paid amounts. You can also use the actual amounts as the basis for the estimated billings for the following year, as well as generate estimated expenses based on a budget ledger type.


We have created two Advisor Webcasts that demonstrate the basic set up and process for many of these situations.  The webcast can be accessed using the Advisor Webcast JD Edwards EnterpriseOne Schedule and Archived Recordings (Doc ID 1450327.1), select tab Archived 2014 and search for the following recordings:


  • JD Edwards EnterpriseOne Overview of Expense Participation in the Real Estate Management Module - Part 1, dated May 14 2014
  • JD Edwards EnterpriseOne Overview of Expense Participation in the Real Estate Management Module – Part 2, dated June 11 2014


In addition, Overview of Expense Participation in the Real Estate Management Module (Doc ID 1683049.1) provides a detailed overview of the setup and process.

Announcement.pngThe 2014 SSDL is $117,000.  This value should populate the default value in the Data Dictionary for Data Item Alias SSDL. In order to receive the special instructions for SSDL, you will need to apply the ESU for Bug 20055101. A workaround is to manually enter the new default value of $117,000 in the Data Dictionary for SSDL.

The 2014 Late Legislative/Regulatory ESU for US and Canadian Payroll Year-end processing (Doc ID 1612477.1) is now available.  The document provides the contents of the ESU and the ESUs to download.


Please note R07865 FEDERAL ADJ WAGE REPORT - EMPLOYEES INCORRECTLY APPEARING WITH ADJ WAGES (Bug 19694998) is listed as one of the bugs in the late leg/reg ESU. This functionality will not be available to download until later this month. Contact Oracle Support if you need to have the fix prior to this date.


You can utilize Change Assistant to facilitate querying the latest Payroll Year-End ESUs by accessing How To Install and Utilize Change Assistant for Payroll Year-End Processing (Doc ID 1372632.1).

JD Edwards EnterpriseOne delivered new applications that enable real time ERP, saving time, improving accuracy and ensuring real time insight! Get a view of what and how!


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