Do you ever come across a pesky Accounts Payable batch that just will not post? And it always seems to happen during the most inopportune times, like at the end of a fiscal period or even fiscal year. Well, there is no need to fret!

 

Posting issues can be caused by a plethora of problems, some of the most common are:

  1. For vouchers, different GL Dates between the Supplier Ledger (F0411) and the General Ledger (F0911) table. If there is a different GL date, the system throws an out of balance because the same transaction in both tables is expected to have the same GL Date.
  2. For vouchers, amounts that do not balance between the Supplier Ledger (F0411) and the General Ledger (F0911). These out of balances can be caused by incorrect amounts in any of the following fields:
    • Amount to Distribute (ATAD) in the F0411
    • Gross Amount (AG) in the F0411
    • Amount (AA) in the F0911.

   3. For payments, an out of balance issue can occur during the post when the Payment Header (F0413) amount doesn't match the Payment Details (F0414).

 

Another common issue is if the Post (R09801) in interrupted or crashes unexpectedly when running. This may leave your transaction tables (F0413, F0411) and your GL in disarray. In these cases, manual comparison may need to happen to see what was posted and what did not complete, and based on the analysis, the batch can be resubmitted.

 

For more information, check out our new Troubleshooting guides for posting problems in Accounts Payable:

  • Troubleshooting Non-Currency Voucher Post Failure Errors or Issues Within EnterpriseOne Accounts Payable [Video] (Non-Purchase Order Related) (Doc ID 1993791.1)
  • Troubleshooting Currency Voucher Post Failure Errors or Issues Within EnterpriseOne Accounts Payable [Video] (Non-Purchase Order Related) (Doc ID 1994174.1
  • Troubleshooting Currency Accounts Payable Manual Payment Batch (W) Post Failure – Out Of Balance Condition In EnterpriseOne [Video] (Doc ID 1642947.1)
  • Troubleshooting Non-Currency Accounts Payable Manual Payment With Voucher Match Batch (M) Post Failure – Out Of Balance Condition In EnterpriseOne [Video] (Doc ID 1642889.1)
  • Troubleshooting Non-Currency Accounts Payable Automatic Payment Batch (K) Post Failure – Out Of Balance Condition In EnterpriseOne [Video] (Doc ID 1642828.1)

 

If you are still having issues with a batch, gather the data as outlined in the corresponding document and create a service request for further help in troubleshooting your issue.