Different states, countries or locations may have specific laws or regulations governing products that can or cannot be sold to and used by consumers or businesses within their jurisdiction. In these circumstances users of JD Edwards EnterpriseOne Software need a way to setup the system to allow a product to be sold and shipped to one geographical location but to prevent a sales order from being created and shipped to a different geographical location where the product is prohibited.
We have always offered the ability to create an item exclude list, but that feature only works to restrict the sale by sold to customer address which is a significant limitation.
If you are allowed to ship an item to a customer in Colorado but prohibited from shipping it to the same customer in another state, you need a different approach. An innovative solution that will return a hard error at sales order entry when the ship to address is in a prohibited location has been adopted by many customers. For details on how to setup this functionality, please refer to Case Study – Restricting the Sale of Prohibited Items (Doc ID 2210855.1).