Statements are sent to customers to inform them of their account activities. For example, a statement can be printed for a customer to show their current open balance or a summary of their account. Statements can be printed or displayed online for review. Once statements are processed they can be reprinted or reset if necessary.
Statements are generated by running the Statement Notification Refresh (R03B500X) which uses data from the Customer Ledger (F03B11), the A/R Check Detail (F03B14) and the Invoice Revisions (F03B112) tables to print statements. Once this information is gathered, R03B500X uses this information to write records to the A/R Notification History (F03B20) and the A/R Notification History Detail (F03B21) tables. This then calls the A/R Statement Print Driver (R03B5005), which submits any print job or version for statements and calls the Statement Print Program. There are various standard Statement Print programs available, which are set up in user defined code (UDC) 03B/ST, and designated for use in the Statement Notification Refresh (R03B500X) processing options:
- Statement Print (R03B5001)
- Kagami Invoice Statement (R03B5001JP)
- Italian Statement Print (R03B5002)
- Statement Print Credit Card (R03B5003)
- Statement Print with Draft (R03B506)
More details on how this process works, common issues and troubleshooting tips could be found in: