We are excited to announce the latest addition to the Oracle Support Accreditation series – Level 1 Oracle Platinum Services.
This offering, the 15th in the Support Accreditation portfolio, is aimed at users who have implemented Oracle Platinum Services, have learned the basics, and now want a great way to grow their expertise. This Accreditation offers best practices and expert advice (straight from the product team) on how to get the most from Oracle Platinum Services. Modules include:
Understanding Oracle Platinum Services
Maintaining Oracle Platinum Services processes and configurations
Monitoring, fault handling, and incident management
Tips for staying informed about Oracle Platinum Services
My Oracle Support Essentials Webcasts December 2016
Oracle Support delivers essential training for our customers via live web conferences and recorded sessions. These webcasts are included with your Oracle Premier Support services and are designed to help Oracle customers be more productive and effective when working with Oracle Support.
Essentials Webcasts cover topics ranging from how to work effectively with Oracle Support, learning about preventative diagnostic tools, how to manage users and assets, and much more.