My Oracle Support Essentials Webcasts December 2017
Oracle Support delivers essential training for our customers via live web conferences and recorded sessions. These webcasts are included with your Oracle Premier Support services and are designed to help Oracle customers be more productive and effective when working with Oracle Support.
Essentials Webcasts cover topics ranging from how to work effectively with Oracle Support, learning about preventative diagnostic tools, how to manage users and assets, and much more.
Search for My Oracle Support Content through Your Web Browser!
You asked and we listened!
We are pleased to announce that you can now use your favorite Web browsers and internet search engines to find the Oracle Support knowledge documents you need.
Our customers have always used the My Oracle Support portal to find solutions and documentation within Oracle's knowledge base, but many of you have told us that your research often begins on Google, Bing, or other search engines. You've also let us know that you want to see Oracle Support content returned within those internet search results — and now you will.
While you can always search from our My Oracle Support portal, we’ve made more than 400,000 “HOWTO” and “PROBLEM” documents available as results in standard internet searches and will be making additional Knowledge Management assets and document types available soon.
Browser-based search results will identify the source of My Oracle Support content as “support.oracle.com” and will allow you to view a portion of the “Applies To” and “Goal” sections of the knowledge asset so you can identify if the given document might address your need. Once you identify the document you're interested in, just click on the “Sign in” button and log into My Oracle Support to view the entire document. If you do not have a My Oracle Support account, you can register and obtain an account by clicking the “Register” button.
For more information see My Oracle Support Knowledge Management Documents Go to Internet Browsers! (Doc ID 2328970.1)