Ensure Optimal Performance with Oracle Support Level 1 Accreditation for Oracle Platinum Services
As an Oracle Platinum Services customer, you know that its proactive patching and monitoring features help your business avoid the unexpected by ensuring your systems stay stable, secure, and up to date…plus, it comes as part of Oracle Support with no incremental costs. What’s not to love?
As technologists who optimize our optimizations, we can definitely relate. Oracle Support shares your focus on maximizing ROI, efficiency, and availability. We are also deeply committed towards ensuring you’re successful.
That’s why we’ve created the Oracle Support Level 1 Accreditation for Oracle Platinum Services – the best way to ensure optimal performance on your eligible configurations. The self-paced curriculum of this program is perfect for Oracle Platinum customers who want to grow their expertise.
Oracle Support Level 1 Accreditation for Oracle Platinum Services offers:
Core support documents, process knowledge, and the latest tricks to drive efficiency in supporting your configuration
Information about your administrative responsibilities and what Oracle Support covers
Opportunities to ask questions of product experts on special welcome calls
Knowledge to help you effectively deal with monitoring setups and any faults you may encounter
Tips to help you log Service Requests and deal with change management requests
Best practices for getting the most out of your My Oracle Support portal experience, including pointers to recommended resources maintained by our product teams