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As an Oracle Cloud Service Administrator or Oracle Fusion Applications user, you've long known that the rate of technological change today is unprecedented. Data center models are rapidly evolving and users can now access and consume needed resources on-premises, in the cloud, or in hybrid environments – from an ever-expanding range of interconnected devices. This means that you have to stay current on the latest developments so you can address today’s business imperatives, while also preparing to meet tomorrow's emerging requirements.
Time is clearly of the essence. While we can't help you clone yourself or stop the clock, we can give you the knowledge you need to help accelerate your journey to cloud services optimization…in just a few hours!
This targeted learning path features self-paced modules covering the topics that matter to you. If you have at least one Fusion Applications Cloud Service deployed, you'll unleash your potential through content on:
  • How to stay informed and connected to the Fusion Applications community
  • Diagnostics and troubleshooting
  • Patching and updates for cloud services
  • Service requests and guided resolutions

 

To reflect the breadth of the Fusion Applications suite, Oracle Support Level 2 Accreditation for Fusion Applications Cloud Services offers material and examples on a range of Applications Cloud Services that you can leverage in your own environment.
In short, Oracle Support Level 2 Accreditation for Fusion Applications Cloud Services will help you build new skills and further optimize Support interactions in a focused and time-efficient way. Best of all, it comes at no additional cost as part of your Oracle Support contract!
So what are you waiting for? Check out our quick-start guide to learn more and get registered today!
To see what webcasts are available and to register, visit My Oracle Support Essentials Webcasts.
As an Oracle E-Business Suite administrator or user, what would you say if we could proactively spot issues on your systems and provide an alert? Better yet, what if we could offer a solution before you spent hours troubleshooting? We believe you would say “Great!” Who doesn't want to get more done with less effort?
We are continuously working to help you be more efficient and proactive, so you can keep your systems running smoothly and optimize your time. If that sounds valuable, let us introduce you to the world of Oracle E-Business Suite Support Analyzers.
Oracle E-Business Suite Support Analyzers are tools that work as part of your ongoing production maintenance program.

They go beyond diagnostics by specifically analyzing your environment in order to:
  • Identify known issues and offer solutions
  • Provide health checks and recommend actions
  • Act as data collectors to gather needed diagnostic inputs for Service Request (SR) resolution

 

There are 81 Analyzers available today (and more under development) in the following product areas:
  • Oracle E-Business Suite (core)
  • Financials
  • Manufacturing
  • Human capital management
  • Customer relationship management
Applications Database Administrators and Systems Administrators, as well as end-users with appropriate permissions, can execute Oracle E-Business Suite Support Analyzers on demand. Administrators can also set them up as concurrent processes for even greater flexibility. After they run, designated admins and users will get a summary of any findings in easy-to-read HTML reports that offer recommendations, solutions, and early warnings about items that should be reviewed or corrected. Results can be emailed to other reviewers too.

Oracle E-Business Suite Support Analyzers act in a read-only manner, so they’re proactive and efficient, as well as safe for your systems. They won’t make any data inserts, updates, or deletions within your environment at any time.

Best of all, Oracle E-Business Suite Support Analyzers come at no additional cost as part of your Oracle Support contract!

 

Check out our Oracle E-Business Suite Support Analyzers quick-start guide to learn more about features and benefits. Then log into My Oracle Support to review the Get Proactive with Oracle E-Business Suite – Product Support Analyzer Index (Doc ID 1545562.1) and the Oracle E-Business Suite Support Analyzer Bundle Menu (Doc ID 1939637.1), from where you can download the tools you need all at once.
  
Welcome to the world of Oracle E-Business Suite Support Analyzers, where today is your day to “Get Proactive”!
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Oracle Support
My Oracle Support Essentials Webcasts June 2018
Oracle Support delivers essential training for our customers via live web conferences and recorded sessions. These webcasts are included with your Oracle Premier Support services and are designed to help Oracle customers be more productive and effective when working with Oracle Support.

 

Essentials Webcasts cover topics ranging from how to work effectively with Oracle Support, learning about preventative diagnostic tools, how to manage users and assets, and much more.

 

To see what webcasts are available and to register, visit My Oracle Support Essentials Webcasts.

 

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