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Are you an experienced user of Oracle E-Business Suite on Oracle Cloud? If so, we have an excellent new accreditation track that will help you leverage additional resources and insights from our product support team.
The new accreditation will empower you to:
  • Build a customized toolkit of resources for Oracle E-Business Suite on Oracle Cloud. This includes creating bookmarks for knowledge documents and web pages, and setting up "Hot Topics Emails" to notify you when a knowledge document in your toolkit is updated.
  • Leverage both My Oracle Support Community and Oracle Cloud Customer Connect to find information, ask questions, and interact with industry peers and Oracle Support in a 24/7 environment.
  • Utilize patching and backup processes in targeted ways, like learning how to clone utilities in order to move an application from on-premises to Oracle Cloud.
  • Take advantage of guided resolutions in the Oracle Knowledge Base and within the service request (SR) creation flows to create effective SRs and speed up your resolution times.
This accreditation's focus is on helping you drive productivity as you leverage the value of your Oracle E-Business Suite applications on Oracle Cloud. To get started, check out Doc ID 2454615.1.
Oracle Support Accreditations are self-paced, guided learning paths with targeted resources and exams to validate your skills. The easy-to-consume modules will show you how to leverage available tools and resources, offer you time-saving best practices, and help you to unleash your potential by optimizing support interactions.
Get accredited today!
My Oracle Support Essentials Webcasts October 2018

Oracle Support delivers essential training for our customers via live web conferences and recorded sessions.
These webcasts are included with your Oracle Support services and are designed to help Oracle customers be more productive and effective when working with Oracle Support.
Essentials Webcasts cover topics ranging from how to work effectively with Oracle Support, learning about preventative diagnostic tools, how to manage users and assets, and much more.
To see what webcasts are available and to register, visit My Oracle Support Essentials Webcasts.

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