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Reserve a One-on-One Stars Bar Engagement at Oracle OpenWorld
Customers have the chance to schedule dedicated, one-on-one appointments ahead of time with our Oracle Support experts at the Oracle Support Stars Bar.
Take advantage of this excellent opportunity to get practical, real-world advice on how to optimize your Oracle solutions. Fill out the consultation form (link) and let us know when you'd like to visit.
Reserving time that is conducive to your schedule ensures you're able to meet with the right Support experts, at your convenience—enhancing your overall experience.
Please note that appointments to the Stars Bar are not mandatory. Experts will be available for impromptu discussions throughout Stars Bar operating hours.
Reserved appointments can be scheduled now through September 6, 2019, so don't miss this opportunity, and we'll see you at OpenWorld!
Oracle Support Stars Bar –
Location and Hours
Moscone West Convention Hall, Level 3
Monday, September 16: 8:30 a.m. – 5:00 p.m.
Tuesday, September 17: 10:00 a.m. – 6:00 p.m.
Wednesday, September 18: 9:00 a.m. – 5:30 p.m.
Thursday, September 19: 9:00 a.m. – 2:00 p.m.
Regardless of your business role, Oracle Support offers powerful resources and expertise to help you get the most from your Oracle solutions—both on-premises and in the cloud.
Visit us at Oracle OpenWorld 2019 in San Francisco, September 16 to 19, and discover proactive support tools, knowledge, and best practices to help you optimize and innovate within your business—and most of these resources are available at no additional cost.
Come and engage with Oracle Support and Services leaders and engineers at Oracle OpenWorld.
We can help you discover available support resources and see what's coming next for your Oracle Cloud and on-premises solutions.
See sessions and demos from:
  • Oracle Support
  • Oracle Advanced Customer Services
  • Oracle University
  • And more!
Connect with support experts across Oracle's product portfolio and gain valuable insights at the Oracle Support Stars Bar, located on the third floor of Moscone West.
Support personnel are available for walk-in consultations, or you can schedule a one-on-one engagement ahead of time to fit your event schedule.
Attend a 15-minute Mini-Briefing session on key topics at our Mini-Briefing Center (adjacent to the Stars Bar) and enter a drawing for a chance to win a prize.
Learn about resources to help drive productivity and proactively avoid business obstacles.
Oracle Support offers dozens of dedicated conference sessions for your specific products and solutions, with support tricks and tips for Oracle Database, Oracle E-Business Suite, Oracle Fusion Applications, and more.
Many Oracle Support sessions have historically been some of the best-attended at OpenWorld, with a focus on practical, real-world expertise that you can take home and benefit from immediately.
Oracle Support's proactive program helps organizations adopt and integrate the latest product capabilities, streamline support resolution, and optimize systems and software performance. Oracle Support annually recognizes customers and partners who have excelled in driving business value adopting Oracle's proactive support offerings.
The Proactive Support Individual Champion awards are presented at the Stars Bar on Monday, September 16, at 1:00 p.m. Join us for the award presentation and find out how real-world peers have had success using Proactive tools and resources.
Join us for the annual My Oracle Support Monday Mix, our unique customer appreciation event that complements your Oracle OpenWorld experience and offers another dimension to the sessions and demos you'll attend all week.
Connect and engage with Oracle Support executives and engineers on Monday, September 16 from 6:15 to 8:30 p.m. at Fang Restaurant, 660 Howard Street in San Francisco (just a three-minute walk from Moscone).
Admission is free for Oracle Support customers with an Oracle OpenWorld badge and photo ID.
Oracle Support has provided award-winning service for more than 40 years, and continues to help our more than 430,000 customers find new possibilities to fuel their success and protect their technology investments. We look forward to seeing you at Oracle OpenWorld 2019.
Oracle Support
Trusted | Secure | Comprehensive
My Oracle Support Essentials Webcasts August 2019

Oracle Support delivers essential training for our customers via live web conferences and recorded sessions.
These webcasts are included with your Oracle Support services and are designed to help Oracle customers be more productive and effective when working with Oracle Support.
Essentials Webcasts cover topics ranging from how to work effectively with Oracle Support, learning about preventative diagnostic tools, how to manage users and assets, and much more.
To see what webcasts are available and to register, visit My Oracle Support Essentials Webcasts..
You can now leverage a newly-designed landing page available in My Oracle Support to more easily discover and learn about Oracle Support training and resources. The new Oracle Support Training and Resources page (Doc ID 1959163.2) provides a simplified access point and delivers a more modern and seamless user experience.
The extensible layout and a common framework of components for videos, activities, and resources creates an enhanced offering for guided microlearning, with self-paced modules focused on improving learner effectiveness.
Take advantage of the program offerings—available to Oracle Support customers at no additional cost.

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