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We have a new training video on Requisition Approval Framework (AWE) for the eProcurement application. This one hour training walks you through the basic setup for AWE to perform Requisition approvals, the different options for routing and notifications, demonstrations of a requisition routing through approvals, and troubleshooting tips for some common issues.


The Requisition Workflow in eProcurement training video is part of our new "Oracle PeopleSoft Learning Stream" video series located in the Oracle University website. See this training video and many others by subscribing to "Oracle PeopleSoft Learning Stream" today! Req Approvals.bmp

Frequently Asked Questions regarding Upgrade Performance Problems


Data conversion programs running slowly

If data conversion programs appear to be running slowly, consider running them concurrently.

The delivered Upgrade process will run application engine program PTIADATACONV  (PTIA = PeopleTools Impact Analysis) for all data conversion groups.  After this step completes, you can run additional reports (this is optional)  for more detailled information  about data conversion.  The output information may help you optimize data conversion for the next upgrade pass.


The PTIA process consists of Application Engine programs that analyze the upgrade source and target tables  to determine dependencies between the data conversion program sections.  This could allow you to run the upgrade data conversion with best performance.


The same programs were named "EOUF---" in the pre-9.2 upgrade processing.


See the PeopleBooks / PeopleTools / Change Assistant and Update Manager / Understanding Data Conversion Utilities  for more information about  PTIA reporting.




This task can be skipped in the upgrades to application release 9.2. The mobile functionality that relied on this task is no longer supported in 9.2. 


Workaround for those sites upgrading to a release < 9.2 or performing a PeopleTools Only Upgrade and application is < 9.2:

Running the program AE_SYNCIDGEN is important for those sites using Mobile applications.

If a  site does not  use any of the Mobile applications, one workaround option is to skip the AE_SYNCIDGEN process during the Upgrade.  This would eliminate the many hours spent in running this application engine program.    At a later time,  it is recommended that the program be run.  This would set the syncids so that if Mobile applications were later added, your data would be ready.   This can be done as a post-implementation task.


For more information, see 


--(Doc id 621225.1) E-UPG: Performance Problem with Upgrade Program AE_SYNCIDGEN



General overall performance problems

If overall performance seems to be slow, for example, project copies for PPLTLS84CUR, PPLTLS84CURDEL, PATCH84x could run much more quickly, see our  


     Ensure that client and database are using the same database connectivity version. 


     Ensure that the database release is supported for both the Source and Target versions.


     Place the Change Assistant (CA) on the File Server machine. 


     as CA  can experience slow performance when the PS_HOME being used is not local to the machine where CA is installed, place a PS_HOME on the CA machine. 


     Ensure that all required third-party patches have been installed.  Start with  Operating System, RDBMS & Additional Component Patches Required for Installation PeopleTools - Master List (Doc ID 756571.1). 


     When performing an upgrade, it has been observed that  CA will have problems if the documentation is finalized.  In finalization, CA takes the separate html files and combine them into one file.  If this file becomes too large, CA has trouble traversing the document,  causing  time delays as it moves from one upgrade task to the next.  A simple workaround is to not finalize the upgrade documentation when setting up the upgrade job.  


     Make sure enough memory is allocated to Change Assistant.  This can be done by adding


to the end of the target path of the Change Assistant shortcut or icon.


     Ensure that the job has not been customized by removing tasks or modifying documentation.


     Verify that your environment variables are what they should be:

               PATH:   Make sure it is as short as possible. Make sure there are no mapped drives or UNC paths in it.

               JAVA:    is this a valid value?

               CLASSPATH:  is this correct?

               Change Assistant:  any directory (listed for variables) should be local



Database tuning to prevent performance problems

Make sure the database is well-tuned before starting the upgrade. 


For more information, see  Oracle's published papers on this topic:

--(Doc id 1915618.1) see section "Appendix A Improving Performance" in "Getting Started on Your PeopleTools Upgrade" 

--(Doc id 1460735.1) for Oracle platform sites,  “PeopleSoft Enterprise Performance on Oracle 11g Database”.

This blog is dedicated to issues involving the support of our PeopleSoft products, but we also like to point out announcements that involve strategy and direction as these are relevant to your planning and maintenance activities.  During the Higher Education User Group's Alliance 2015 Conference, we gave guidance on the roadmap for our PeopleSoft Enterprise Campus Solutions Product Family.

Oracle is making new, significant investments in Higher Ed solutions that will compliment the ongoing investment in functionality to support global Higher Ed operating models in our industry-leading SIS, HCM, and ERP applications.

The investment is illustrated by resources focused on three key areas:

1) Creation of a Campus Solutions 9.2 release, to bring customers a simpler, more productive user experience and more tailored, efficient application life-cycle management process.
2) Creation of a Cloud-based Student Information System, for customers who are transforming their business to incorporate Cloud/SaaS deployment.
3) Higher Ed "ready" core ERP Cloud and HCM Cloud applications, with significant enhancements in both solutions. The new SIS, in conjunction with enhanced HCM and ERP functionality, provides our customers with a comprehensive Cloud platform for Higher Ed. 

You can read more about this on Higher Education Products Roadmap (Doc ID 1630033.1) which contains the announcement as well as an FAQ document.

My Oracle Support Accreditation at COLLABORATE 15! Make plans to be at COLLABORATE 15 in Las Vegas on Sunday, April 12 so that you can participate in the Tablet.bmp

MOS Accreditation Learning Series. Increase your productivity by completing Oracle's Accreditation Program to accelerate your knowledge of Oracle products and the Support framework.

For the first time, COLLABORATE 15 attendees can participate in face-to-face sessions with Oracle experts to hear more about MOS Accreditation Program, take the accreditation test(s) for key product areas, including PeopleSoft. Get your Level 1 Accreditation for My Oracle Support first, and then come to COLLABORATE 15 to attend overview and Q&A sessions for PeopleSoft Accreditation (these are from 1 - 2 pm and 2:15 - 3:15 pm on Sunday). Bring your laptop and take the accreditation exam there to win your prize!

Get more information on Quest's site here:

Asset Management Integration Points Diagram

by Raul Cocias




PeopleSoft Asset Management seamlessly integrates with PeopleSoft Financial and Supply Chain Management products. To effectively use PeopleSoft Asset Management, it is important to understand the points of integration between PeopleSoft Asset Management and other PeopleSoft products that you may have purchased.

Because information is shared among products, you need to work closely with the other PeopleSoft implementation teams within your organization. Working together with these teams will help ensure that your Asset Management system provides the full functionality, benefits, and efficiency that is required by your company.The diagram shows PeopleSoft Asset Management at the center and shows only those PeopleSoft products that have a direct link to PeopleSoft Asset Management.

AR & BI New Features in FSCM 9.2.10 Image

by Akshat Gupta

The ARBI team published 4 new Knowledge documents detailing new features in FSCM 9.2.10 image.

EBI9.2: How to Use and Trigger Business Process Weaver (BPW) From Various Billing Pages [1983399.1]  

Question:  How to Use and Trigger Business Process Weaver (BPW) From Various Billing Page?


Answer: Business Process Weaver(BPW) functionality has been introduced in PeopleSoft Billing Module in PUM Image 10.


BPW can be triggered from Various Billing pages like Billing Workcenter, Billing Single Action Run Control page, Billing Entry page, Letter Of Credit (LOC) Summary page, Billing LOC run control page and Billing LOC WorkCenter.


The Entry Point Registration has been delivered in order to use the BPW for Billing and Contract Module. The attached document Setup Transaction.Docx will provide the detailed setup and test transaction.

EAR9.2: New Features in Collections WorkBench in Image 10. [1983814.1]

Question:-  What are the new Features added in Collections WorkBench in PUM Image 10?

Answer:- Here is the list of Features that have been added in PUM Image 10.

  • Defaulting SetId, Business Unit and Customer to Reassign Action Page.
  • Ability to email invoices.

See the attached doc CWBImprovements.doc for more details.

EAR9.2: New Features in Receivables WorkCenter [1983783.1

Question:- What are the New Features added in Receivables WorkCenter?

Answer:- Here is the list of modification done in the Receivables WorkCenter in Image 10.

  • Cash Control Entries To GL link.
  • Accounting Entries To GL Link.
  • Maintenance Worksheet To Post Link.
  • Transfer Worksheet To Post Link.
  • Owner Action List Link.
  • Conversation To Review Link.
  • Action Error/Validation Handling link.

See the Attached Doc Modified_WorkCenter.doc for more details.

EAR9.1+: Running AR_FOLLOWUP Process for Multiple Customer At a Single Run Control [1556905.1

Question 1: Is it possible to run AR_FOLLOWUP process for multiple customer at a time?


Question 2: Please create an enhancement request for the process AR_FOLLOW_UP so that it can be run for multiple customers at a single go.


Answers: This issue was raised as an Enhancement for Version 9.1. Bug 16870982.


Release 9.2 - Bug 19660621


This fix is now incorporated in a PeopleSoft Image for FSCM 9.2 starting with PeopleSoft FSCM Image 9.2.010.

In addition, the following KM Documents were published addressing reported problem solutions in FSCM 9.2.9 & 9.2.10 images:
  • EAR9.2: Add a New Value Link Disappears in Add a New Contact Page in Collections Workbench (Doc ID 1965925.1)
  • EAR9.2:Add Conversation Link Not Consistent In Customer History Page (Doc Id 1965944.1)
  • EAR9.2: Accounting Entries are not Generating from Worksheet Action Page Create/Review Accounting Entries Button for Payment and Transfer Worksheet (Doc ID 1965245.1)
  • EAR9.1+: Decimal Division by Zero Occurred When Adding a Create New Credit (MC) Item Directly in Maintenance Worksheet (Doc ID 1965671.1)
Also, check PeopleBooks for the new Billing Golden Tax Adapter enhancement!

Because software and hardware are constantly evolving, your software lifecycle will include an upgrade phase. You may need to upgrade your software because of necessary hardware upgrades. You may want to reap the rewards of the updated release’s new functional and technical enhancements - to increase efficiency and effectiveness for your business or enhance the user experience and productivity. Or, your decision to upgrade may be to align with support timelines – to assure you are on a Premiere support release (Lifetime Support Policy PDF). Often, the upgrade project is driven by mix of many factors.  Whatever your reasons for upgrading, you will want to reduce the costs and the risks associated with the upgrade. Being proactive can help you be prepared and minimize your business downtime and the risks of upgrading your system.


Document 1983566.1 - Moving on UP! Proactive Upgrades for Current ERP Systems: Oracle Applications Unlimited provides information about the Upgrade and Migration Lifecycle Advisors as well as other product-specific upgrade resources available to assist you in maintaining a current and up-to-date ERP system.

PeopleSoft Support continues to receive many inquiries regarding certification of  'more than the minimum maintenance levels'  applied to third-party products.    


First, read over


Tech Update - Oracle Simplifies Third Party Maintenance Certifications with PeopleSoft (Doc ID 1079495.1)


Here's an excerpt from it:


PeopleTools 8.50+ certifications reflect a minimum certification level for various components in the certification database on My Oracle Support.  Any component maintenance level (patches, service packs, fix packs) equal to or greater than this minimum level will be implicitly supported by PeopleSoft.  This new policy will apply to certified software components, no matter if they are originally obtained through the Oracle eDelivery site or directly from another vendor.  PeopleTools 8.49 components are also covered by this change, as well as future PeopleTools release components.  Some component examples include (but are not limited to):    Operating systems, databases, client connectivity, JRE, Tuxedo, and Weblogic.     ...


Here's a few examples of what this means:


Question:  For PeopleTools 8.53.nn, we wish to confirm the supported version of IBM WebSphere.  We wish to use  WebSphere version    Would this be supported?


Answer:  For PTools 8.53, the minimum supported release of WebSphere is (or for Windows server 2012 platform).  Because of our policy stated in Doc ID 1079495.1, the answer is Yes, if you are using PTools 8.53, you  are supported to use the WebSphere base release ( or you can go to WebSphere maintenance release  The extra digits are = or > the maintenance certified by Oracle. 


Question:  Are PeopleTools 8.53.11 and PeopleTools 8.54.05 certified for Oracle Enterprise Linux (OEL)  6.6 64bit ? The certification pages display OEL 6 but no minor version certifications. 


Answer:  For these two PeopleTools releases, Yes:  because OEL 6.6 is higher than the certified base version of OEL 6.0 which was originally certified by Oracle. 


Question:  Does PT8.53 support the browser Internet Explorer (IE) release 11 and its sub releases, such as 11.0.9, 11.0.14, etc. ? 


Answer:  Yes, because these maintenance levels of IE 11 are = or > Oracle's supported base level of IE 11 with PT 8.53.


Question:  Regarding Db2 UDB Fixpacks: We are currently on DB2 V9.7 Fixpack 1 and want to move to version DB2 V9.7 Fixpack 10 for our PeopleTools 8.50.nn environment.   I do not see any fixpacks listed in the Certification pages.    Would we be supported on Db2 V9.7 FP 10?


Answer:   If a specific  DB2 Fixpack is certified,  then it will be listed in the MOS Certifications section, and it is the minimum certification.  In this situation the base release 9.7 was certified,  but with no fixpacks.  You are able to go ahead (and remain supported) and apply any higher fixpack, as long as it does not change the version of DB2.  This also applies to the connectivity. You can apply the fixpack to your connectivity as well and still be certified.

The U.S. Department of Labor published a final rule that reduces reporting requirements for federal contractors and subcontractors who hire and employ veterans under provisions of the Vietnam Era Veteran’s Readjustment Assistance Act of 1974. The final rule revises the VETS-100A Report and renames it to VETS-4212 Report.  The new VETS-4212 Report requires contractors to report specific information on protected veterans in their workforce in the aggregate, rather than for each category of veterans protected under the statute, reducing the required reporting elements by almost half.


For complete information on planned functionality as well as PeopleSoft's Position Statement on VETS-4212, see Document ID 1983041.1.

An urgent issue has been identified in T&L after PUM Image 10 has been applied.  The issue is that only a negative offset is being created and the new positive value is not created.


If an end user changes a project ID in reported time from one value to another when the payable time had already been created and frozen, Time Admin is generating the negative correctly but is not generating a new positive row with the changed value.



The issue can be reproduced at will with the following steps:

1. Find employee who reports their time to projects, paygroup table 9 settings specify to send project details to paysheet

2. Report time for the employee charging his time to a project ID 'xxx' for 4 hours REG, project yyy for 4 hours REG and 8 hrs ovt to project zzz

3. Run Time Admin to create payable time and process through to payroll which will freeze the time and also send data over to projects application.

4. Change one of REG 4 hour entries from project xxx to not reflect project aaa'

5. Run Time Administration and see if payable time offset is created without generating the corresponding positive row to wash the values but send the change to payroll


Due to this issue, employee's are underpaid when the offset is processed through payroll and not caught ahead of time.


This issue is now resolved in individual PRP Patch 20356440.


See Doc ID 1961222.1 for more details.

In this special PeopleSoft Talk episode, Marc Weintraub answers questions submitted by customers.  Some of the questions include:

  • Is there a PeopleSoft 9.3 and when will it be delivered?
  • Should I upgrade to PeopleSoft 9.2 or wait for 9.3?
  • If there is no PeopleSoft 9.3, does that mean PeopleSoft is dead?
  • What is the difference between PUM and PeopleSoft Selective Adoption?
  • How will support timelines be set with PeopleSoft Selective Adoption?
  • What considerations are required to take advantage of PeopleSoft Selective Adoption?
  • Where to get more information about PeopleSoft Selective Adoption and PUM?
  • What is Oracle's mobile strategy for PeopleSoft?
  • Is an additional license required for Fluid User Interface?
  • What new innovations are being considered for future PeopleSoft applications?
  • How does the development of PeopleSoft and the Oracle Cloud applications overlap?
  • What should PeopleSoft customers be thinking about Oracle Cloud?
  • What is the greatest challenge for PeopleSoft?

Converting Classic PIA Components to PeopleSoft Fluid User Interface (Doc ID 1984833.1)

This paper describes the general approach an organization can use to make existing PeopleSoft classic components available to users accessing the system in fluid mode contains pages built using the techniques of page development for the PeopleSoft Internet Architecture (PIA), which is the “pure internet architecture” used for deploying PeopleSoft applications for well over a decade.


While the PeopleSoft Fluid User Interface uses the applications (web server, application server, and so on), the technique used for designing pages and components different. Also different, the run time behavior of a fluid page can respond to the size of the device (form factor) accessing the system and display an interface that seems natural for that device, be it smartphone, tablet, or PC.


PeopleSoft Fluid User Interface moves away from flexibility by enabling greater use of CSS 3 and the features of HTML 5 Application Designer, and CSS handles the positioning of the elements at runtime.


Fluid components are special in that they add the ability for a single component to be displayed in multiple ways. The appropriate visual representation will be picked and rendered depending on the device being used to view it. This enables fluid components to deliver an experience that is natural across a wide range of device types, including mobile phones and tablets running iOS and Android operating systems.


The PeopleSoft Fluid User Interface does not completely replace classic PIA pages. Classic pages and components remain fully supported and fulfill an important role for components that do not need to respond to device screen size. There is also an effort underway to bring the appearance of classic PIA in line with modern visual appearance of PeopleSoft Fluid User Interface. While this will make classic components more modern (visually), it will take additional design and development effort to enable the component to adapt to device size and take advantage of device features.


This red paper (Doc ID 1984833.1) establishes a pattern that can be followed to port an existing classic component and enable it to take advantage of fluid features.

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