People are talking about:  UPGRADES

May 2015


The Upgrade topic can include:  certification, upgrade planning, PUM, and more.

Here are recently asked questions from customers who are planning for an upgrade or in the midst of an upgrade.



       Q:      Our servers use Oracle Linux 5.  We wish to upgrade to PT 8.54.  Is this new PeopleTools release supported

                 with Oracle Linux 5?

       A:      Yes. Here's how to find it on MOS:

                 In certification search, enter product = PeopleTools and Release = 8.54, press search. 

                 In the result rows, select  Linux x86-64.

                 You will see that Oracle Linux 5 as one of the Linux platforms supported for PT8.54.




                     Search results from the MOS / Certifications / Certification Search



       Q:      Can you explain how to have both a 32-bit and 64-bit connectivity client installed and working for an upgrade?

                 In the upgrade, we need to connect to the Application Designer and the Data Mover, in addition to the database. 

       A:      If you are upgrading to PT8.54, you will need to use not only a 64-bit Windows machine as your client,

                 but the 64-bit client connectivity as well.   To connect to the "old release" you will also need the 32-bit connectivity.

                 Install both.  In the environment variable pathing, list the 32-bit version before the 64-bit version. 

                 For more information, see PeopleBooks > PeopleTools > Change Assistant and Update Manager >

                 Setting up Client, Source, and Target environments > Configuring the Msft Windows Client Running Change Assistant



Upgrade planning or preparation

       Q:      We are curious about installing our new release in the decoupled manner.  Will this impact the application at all?

       A:       There should be no functional application impact if you have satisfied the application release requirement for use of

                  a decoupled installation.

                  The decoupled PS_HOME requires a minimum application version of 9.1 FP2 to work,  and a minimum of PeopleTools 8.52.

                  For more information, see  E-INST Installation methods:  Classic PsHome,  PS_APP_HOME,  and

                  PS_CUST_HOME (Doc ID 1557074.1).                                  


      Q:       Are there known issues when removing the descending indexes from tables in a PeopleSoft Oracle database?

      A:       [Background] The PeopleTools strategy regarding the use of descending indexes has changed to now

                 eliminate the use of DESC clause in Oracle 12c.  This approach is required for implementations on Oracle 12c

                 and is optional, appropriate, and supported for existing Oracle 10g and 11g implementations.

                 To learn more, see our our developers' document Removing Descending Indices for PeopleSoft Databases (Doc ID 1909646.1).


       Q:      We are planning to upgrade to application release 9.2. When is the best time to add a new language?

       A:        Oracle has no formal recommendations. That said, it is easier to add languages to an English-only

                  environment before an upgrade. 

                  Simply ensure that your upgrade source environment has the new languages installed and they will be

                  added automatically with the upgrade.
                  If you are thinking of using a PUM Upgrade Source (as your source), first check the chart on the

                  PeopleSoft Upgrade Source Images Home Page (Doc ID 1552580.1) for your application, to see if this is

                  supported for your product upgrade.      You'll see the statement: 

                  "If you use or require multi-lingual functionality, then you must install the Demo Database

                  using the classic installation method. "

                  The Update images,  such as PeopleSoft Update Image FSCM 9.2.011, do have the option for including

                  ML objects for applying updates, but  cannot be used as a source for an upgrade.


       Q:      Where do we get the Crystal executables for PT8.54?

       A:      Customers need to contact SAP to receive a license to download the crystal client.

                 SAP provides the license, software and client.

                 Oracle can no longer legally distribute or supply Crystal software.

                 For more information, see Tech Update – Oracle Retires Support for Crystal Reports (Doc ID 1927865.1)

                 and Tech Update - Oracle Modifies Business Objects Enterprise and Crystal Reports Licensing

                 for PeopleSoft (Doc ID 1184384.1)



PeopleSoft Update Manager (PUM)

       Q:     After applying a PUM image (to an environment) is the database stamped with the PI's release number?

       A:      No, but all the applied patches will be tracked in the table PS_MAINTENANCE_LOG. 

                 For more information, see E-PUM How to Verify an Installed PUM Image? (Doc ID 2001536.1) and

                 What is Database Stamping ? (Doc ID 829203.1).


       Q:      We would like to upgrade from FSCM 9.1 / PT8.52 to FSCM 9.1 / PT 8.54.  Would this require use of PUM?

                 We would like to upgrade from FSCM 9.1 / PT 8.52 to FSCM 9.2 Image 11 / PT 8.54.  Would this require use of PUM?

       A:       A PeopleTools only upgrade does not currently require use of PUM.

                 The application upgrade FSCM 9.1 to 9.2 Image 11 does utilize PUM.  If your site is English-only, you can use both

                 a.  The Source Image for upgrade FSCM 9.1 to 9.2 Image 11 (this will be your Source Demo environment).


                 b.  The Update Image FSCM 9.2 Image 12 to apply  any additional required-for-upgrade patches to the Source Image.

                 The delivered Image 11 will contain required-for-upgrade patches but you'll need Image 12 to find any that are

                 available after Image 11. 

                 To learn more about PUM, see the PUM Home Page (Doc ID 1641843.2).

                 To learn more about the FSCM upgrades, see PeopleSoft Financials and Supply Chain Management

                 Upgrade Home Page (Doc ID 1963697.2). On this page, tab FSCM 9.1 to 9.2 PI11, you will see that the minimum

                 PeopleTools release is PT8.54.08.


       Q:      When installing the HCM 9.2.012 PUM image (PI) on my Windows 7 64-bit laptop, I received an error.  The error was

                 a VERR_TAR_CHKSUM_MISMATCH error about half way during the import process.   My VBOX version is 4.2.16 r86992.

                 Attempts to re-download the image have not gotten me past the CHKSUM error.

       A:       First thing to do:  Check the PUM Home Page / Known Issues tab (Doc ID 1641843.2). 

                 Are there reports in the Known Issues HCM section, of problems with this Image? 

                 Is this is Known Issue with the HCM Image 12?  Answer is No.

                 The action that can resolve this problem is to install the latest version of VBOX:  4.3.28, then redownload.

                 As of this writing (May 19th, 2015), VirtualBox 4.2.30, 4.1.38, 4.0.30 and 3.2.28 releases are available. These are

                 maintenance releases which improve stability and fix regressions. 

                 Find these at  Oracle VM VirtualBox ,

                 For more information, see E-PUM Image File Fails to Import Successfully using Virtual Box (Doc ID 1599692.1).

                 (fyi) When installing a new version of VirtualBox, make sure you reboot in-between uninstalling the old version

                 and installing the new version.   See solution: E-PUM: Starting the VBOX Error "No bootable medium found!

                 System halted" (Doc ID 2001863.1)




Upgrade tasks failing

       Q:     Reports of upgrade scripts are missing for the HCM 9.0 to 9.2 upgrade.

       A:      1) See  DLUPX17E.DMS scripts missing during HRMS 9.0 to 9.2 upgrade (Doc ID 1948813.1)


                 2) (another situation) Where required upgrade scripts were found to have size = 0 in the unix directory

                     a workaround that helped was to re-download the HCM 9.2 Update Image 9, and the scripts

                     were downloaded to Windows directory.