Skip navigation

The HCM upgrade 9.1 to 9.2 Image 16 / PT 8.55 is now available.

 

Where is the Upgrade Home Page?

See the PeopleSoft Human Capital Management Upgrade Home Page (Doc ID 1959519.2), tab HCM 9.1 to 9.2 Image 16.

 

Of interest on this page, is section Learning about the Upgrade, Upgrade Path Certification.

The upgrade is certified on PeopleTools 8.55.01 or higher 8.55.xx patch level*.

 

Note:  there will NOT be a HCM 9.0 to 9.2 Image 16 upgrade released. 

 

When will the Upgrade Source Image (9.2 Image 16) be released?

You'll see that PeopleSoft Upgrade Source Images Home Page (Doc ID 1552580.1) says it is Coming Soon!

 

Where are the upgrade templates?

Something New with PT 8.55 - the templates, now called change packages, are generated by Change Assistant.

 

As of PeopleSoft PeopleTools 8.55, the application upgrade template is delivered within the most current Update Image. You must generate the

template out of the most current update image since the upgrade template can only be downloaded via the upgrade package.

You will need to define your upgrade packages and create your upgrade template before performing your application upgrade in Change Assistant.

 

As of PeopleSoft PeopleTools 8.55, only upgrade documentation is delivered on the upgrade home page.

All other upgrade files are delivered on the CD or updated through fixes.

 

Note:  While you need to generate your upgrade template from the most current update image, you can ONLY upgrade to the certified update image, in this case, it is HCM 9.2.016.

 

Where is the documentation that describes this process?

See the Upgrade Home Page, PeopleSoft Human Capital Management Upgrade Home Page (Doc ID 1959519.2), section Upgrade Packages, and download

the doc titled Getting Started on Your PeopleSoft Upgrade -- 8.55. 

 

Also New on this homepage is a chart, HCM Upgrade Known Issues.  This is different than the Known issues posted to the PUM Home Page (Doc id

1641843.2).  Known issues with this specific upgrade are listed;  most will be patched in the next image as required-for-upgrade patches or as a standalone patch (PRP).   Suggested Resolutions are listed in the chart.  There is also contains a convenient link to the PeopleBook's Online Help for Change Assistant.

Oracle Support Delivery Cloud (OSDC):  Changes Coming

 

Media Packs on the Oracle Support Delivery Cloud (OSDC) will, in the near future, separate the Application Media from the PeopleTools Media.

This will also be true for the Interaction Hub media.

 

If you are installing a new Application:

 

--You will need to search and locate the Application on OSDC

   

--You will need to search and locate the PeopleTools on OSDC

 

--if you also use the Interaction Hub product (previously called Portal Solutions) you will also need to search for and locate that media as well.

 

 

Example:

Search for PeopleSoft Enterprise Benefits Administration

 

The current results will show

1) the application Benefits Administration

2) PeopleSoft PeopleTools 8.55

3) PeopleSoft Interacton Hub

 

but in the future, results for a search for PeopleSoft Enterprise Benefits Administration

will not include

 

  PeopleSoft PeopleTools 8.55

  PeopleSoft Interacton Hub.

 

A separate search for both products will need to be done.

 

(The OSDC was formerly called Oracle E-Delivery.)

 

For more info, see E-INST Obtaining the PeopleSoft Enterprise Products and License Codes (Doc ID 1926981.1) and

Downloading PeopleSoft Software from Oracle Software Delivery Cloud (Doc ID 2098595.1).

Campus Solutions Bundle 40 has been posted to My Oracle Support, and the corresponding Master Note for this bundle is also now available.

 

If you follow the link to the recently posted Campus Solutions CS 9 Bundle #40 - Master Note for Questions or Problems with Patchset 21378905 (Doc ID 2098028.1) you will find a great deal of reference material and a long list of “no problems found” entries.  While we hope that we never find any problems to list in this document, you can alleviate a lot of headaches stemming from the application of this recently posted bundle by reviewing this master note during your planning phase.

 

The intention of a Master Note for a Campus Solutions Bundle is to provide you with information regarding problems or issues with the application of the bundle, including any functional issues that have been reported and believed to be the result of applying this bundle.  In the Master Note, you will find sections for:

 

  • General Information on documentation, policy and the contents of the bundle
  • Problems applying the bundle, which will be continuously updated for any issues reported to Support
  • Functional problems attributed to this bundle in any of the Campus Solutions products

 

Before you apply this bundle, please review this master note and bookmark (by clicking the hollow yellow star next to the document title) it so that you can quickly revisit it during your planning and implementation phases.  If you are planning to apply any other bundles to your Campus Solutions product, please be sure to review the corresponding master notes, which can significantly decrease the time and effort involved with the application of maintenance.


Please also see these important links for further information and documentation:


  • CS 9.0 Documentation Homepage (Doc ID 751540.1)
  • For each bundle; Campus Solutions Product Information Center (Doc ID 1400681.2)
  • Campus Solutions Master Bundle Index (Doc ID 1330948.1)
  • Patchset’s Readme File or Download for detailed descriptions of all fixes contained in the bundle.


Is your site considering an  application-and-Peopletools upgrade to 9.2 (plus image) on PT8.55?

 

You will want to review the document "Getting Started on Your Psft Upgrade Addendum"  posted to the Application Upgrade Home Pages.

At this time, it is available for FSCM on PeopleSoft Financials and Supply Chain Management Upgrade Home Page (Doc ID 1963697.2),

in the Upgrade Documentation sections for those upgrades that incorporate PeopleTools 8.55.

 

Of interest in this doc, see section "Changes to Upgrade on PeopleSoft 8.55".

 

--Separation of PeopleTools and Application Upgrade

 

A PeopleSoft upgrade typically includes a PeopleTools and a PeopleSoft application upgrade.

Prior to PeopleTools 8.55, the PeopleTools upgrade could be combined with the application upgrade in one upgrade job.

 

Beginning with PeopleTools 8.55, the PeopleTools upgrade is separate from the application upgrade.

You will need to perform the PeopleTools upgrade before the application upgrade, if your environment is not at the same PeopleTools release

as your application upgrade source

 

--Databases Used for Upgrade

 

With PeopleTools 8.55, the following databases are used for your application upgrade:

• Production

• Copy of Production

• New Release Demo (certified Upgrade Source Demo)

• Update Image

 

The Copy of Current Demo database used previously for upgrades on PeopleTools 8.54 is no longer needed for upgrades on PeopleTools 8.55.

 

Also included is the step-by-step description of the process to configure the Change Assistant to get ready for the Upgrade, using the Upgrade Change Package.

 

Also new:  creation of the RFU (required for upgrade) change package. 

 

For more information on the changes, see

Getting Started on Your PeopleSoft Upgrade Addendum (Doc ID 1963697.2).

 

PeopleBooks:  “Using Change Assistant for Software Upgrades” chapter of the PeopleTools 8.55: Change Assistant and Update Manager online help

The January 2016 update to the Oracle Lifetime Support Document clearly illustrates Oracle’s commitment to support PeopleSoft HCM and Financials (FMS/ESA/SCM) 9.2 “through at least” December 2027.  You can see the updated Oracle Lifetime Support Document here. The PeopleSoft updates are on page 9 (and below):

Lifetime_support.png

 

The key points PeopleSoft customers should take away from this are:

 

1)    Support for PeopleSoft HCM and Financials (FMS/ESA/SCM) 9.2 applications is extended through to 2027.

2)    Changes to support timeline driven by Oracle’s Continuous Delivery model and PeopleSoft Selective Adoption.

3)    Clarified the policy for updating support dates due to continuous Oracle’s Continuous Delivery model with the included statement “Support dates are evaluated for update annually, and will be provided through at least the dates above”.

If you have worked with Oracle Support for any appreciable amount of time, you have probably been asked to get a trace of a failing process.  You may have been told how to get the trace since this is not something that our customers would do on a routine basis, or you may have known exactly what to do to get it.   When it comes to actually reading and interpreting the trace, however, many people just pass the file along to someone who understands it.  If this describes your situation, or if you really want to know and understand how a process works, then you’re in luck.

 

We have an existing library of video instruction that teaches our customers how to acquire various traces, about the contents of a trace and how to interpret them, and we’ve added a new series on Application Engine Tracing and Troubleshooting.  In this series, we explain how to acquire a trace of any App Engine process, what the different traces consist of and how you can use them to see how a process uses your data.  We’ve also included a video on the use of cursors in PeopleSoft applications that helps you understand traces for any process, including Cobol and online activity.  This training is not for the technical crowd, though it may certainly help out that constituency, but is instead geared towards functional folks and people who would like to expand their understanding of PeopleSoft processes and develop their troubleshooting skills.

 

The new training videos for Application Engine Troubleshooting and Problem Diagnosis are:

 

How to Acquire an Application Engine Trace - <Note 1094728.1>

Interpreting the .AET Trace for an Application Engine Process [Video] - <Note 2092052.1>

Interpreting the .stdout Log File Trace for an Application Engine Process [Video] - <Note 2092093.1>

Interpreting the PeopleCode and SQL Trace for an Application Engine Process [Video] - <Note 2092097.1>

Understanding Cursors in PeopleSoft Applications, Cobol and App Engine Processes - <Note 2092074.1>

Diagnosing Performance Problems With Application Engine Processes [Video]- <Note 2092088.1>

 

But there are more than just these available to you.  The following is a listing of our series for troubleshooting assistance.  If you would like help in understanding the content of any of these videos, you can leave a comment on the document that contains the video.  If you would like us to develop training on other subjects, please just drop a comment on to this blog post and we’ll see what we can do.

 

Cobol Problem Diagnosis and Tracing Assistance

 

How to Acquire a Cobol SQL Trace - <Note 1092955.1>

Elements and Interpretation of a Cobol SQL Trace - <Note 1102782.1>

Understanding Cursors in PeopleSoft Applications, Cobol and App Engine Processes - <Note 2092074.1>

Diagnosing Functional Problems with a Cobol SQL Trace - <Note 1119500.1>

How to Diagnose Performance Problems with a Cobol SQL Trace - <Note 1109345.1>

Diagnosing Common Problems that Occur During the Execution of a PeopleSoft Cobol Job - <Note 2017882.1>

How to Diagnose Error 153 (Subscript Out of Range or Array Size Exceeded) in a Cobol Job - <Note 1153577.1>

Understanding the Cobol Compile Process and TroubleShooting Problems Compiling Cobol - <Note 1099163.1>

 

 

Page, PeopleCode and Online SQL Tracing and Troubleshooting

Introduction to TroubleShooting Problems with the PeopleSoft Page Processor - <Note 1581575.1>

Acquiring and Interpreting a PeopleCode Trace - <Note 1581649.1>

Acquiring and Interpreting an Online SQL Trace - <Note 1581652.1>

How to Acquire a Combined PeopleCode SQL Trace - <Note 1083800.1>

Interpreting a Combined PeopleCode and Online SQL Trace - <Note 1581653.1>

The Value of "Show Each Statement" and Diagnosing Problems on a Page - <Note 1581654.1>

Understanding Cursors in PeopleSoft Applications, Cobol and App Engine Processes - <Note 2092074.1>

 

 

Application Engine Tracing and Troubleshooting


How to Acquire an Application Engine Trace - <Note 1094728.1>

Interpreting the .AET Trace for an Application Engine Process [Video] - <Note 2092052.1>

Interpreting the .stdout Log File Trace for an Application Engine Process [Video] - <Note 2092093.1>

Interpreting the PeopleCode and SQL Trace for an Application Engine Process [Video] - <Note 2092097.1>

Understanding Cursors in PeopleSoft Applications, Cobol and App Engine Processes - <Note 2092074.1>

Diagnosing Performance Problems With Application Engine Processes [Video]- <Note 2092088.1>

 

 



Take a look at them, use them to learn more, and let us know what you think.

Welcome to the My Oracle Support Community! We highly encourage you to personalize your community display name to make your activity more memorable. Please see https://community.oracle.com/docs/DOC-1022508 for instructions.