Skip navigation
    Jump Start Your Oracle OpenWorld Experience   
    Working side-by-side with millions of Oracle users around the world, Oracle Support has developed a keen sense for solutions that work—insights, tips, and best practices.   
    Take advantage of our conference sessions, hands-on demos, and special events designed to help you excel in your role and build practical skills. Visit the Oracle Support Stars Bar and Mini-Briefing Center and generate new ideas and approaches. Use this opportunity to network with Oracle Support experts and your peers, all in one place and with one purpose—to help you succeed.   
    Meet with Oracle University   
    Oracle University offers preconference trainings on Sunday, September 18, 2016. This includes 20 unique, deep-dive training sessions.        
    Choose from sessions that cover the most popular Oracle technology topics or complete a certification exam cram course from our best instructors. Don't miss this one-of-a-kind opportunity.   
    Don't Miss Your Opportunity to Ask the Experts  
    Meet us at the Oracle Support Stars Bar this year and bring your toughest technical or configuration questions on any product. Our "Support Stars" specialize in everything from hardware systems, to database, middleware, applications, and cloud.  

    Discover the latest product features and a wealth of powerful tools, resources, and knowledge to help you manage your applications and technology.  


    During your Stars Bar visit, stop by our Mini-Briefing Center and learn about real-world solutions to build your success. Attend one of our 10-minute mini-briefings for a chance to win a prize giveaway.  


    We look forward to seeing you!  

Moscone West    
     Booth 3451  
    September 19 (Monday)    
     10:15 a.m. to 5:30 p.m. PT  
    September 20 (Tuesday)    
     10:15 a.m. to 5:15 p.m. PT  
    September 21 (Wednesday)    
     10:15 a.m. to 4:15 p.m. PT  


Are you attending Oracle OpenWorld in San Francisco? Do you have an active role in supporting Oracle products within your company?


Do you interact directly with Oracle Support or manage a team that does?


If so, this event is for you! Enjoy a relaxing happy hour at the annual My Oracle Support Monday Mix.


This casual and fun customer appreciation event will be held Monday, October 26 at a new location—Fang Restaurant—just a half-block from Moscone Center on Howard Street.


Monday Mix at Glance



Monday, October 26, 2015

6:00 to 8:00 p.m. PT



Fang Restaurant

660 Howard St. @ 3rd St.

San Francisco, CA


After a busy day at Oracle OpenWorld, take a break and unwind with your peers. Stop by and get to know the Oracle Support Engineers you depend on. Collaborate with Oracle teams as well as key Oracle Support executives and developers over drinks and hors d’oeuvres at Fang.




Admission is free for Premier Support customers with your Oracle OpenWorld badge. Visit the Monday Mix web site for more details.


We'll see you there!


About the Venue


Opened in 2009, Fang is a family-owned restaurant known for its exciting and seasonal fare, run by local father/daughter team Peter and Kathy Fang. Fang is the second restaurant in San Francisco managed by the family (the House of Nanking on Kearny Street was opened in 1988).


Fang fuses modern style with traditional Chinese cuisine, creating a unique dining experience. It is not unusual for Chef Fang to greet customers or prepare something unique and "off menu."


Find out more about Fang:


Come to the Oracle Support Stars Bar at Oracle OpenWorld and get the answers you need from Oracle Support experts—across all Oracle product lines.


Visit us in Moscone West, Booth 3361 and learn about new features and tools that will help make your job simpler.


  • Find Answers: Ask the Stars of Oracle Support your toughest questions.
  • Win a Prize: Attend a 10-minute mini-briefing on a specialized topic for a chance to win.
  • Get Proactive: Discover powerful new proactive support tools.
  • Power Up: Maximize availability and performance with Advanced Customer Support.


Stars Bar Hours


Moscone West Exhibition Hall, Booth 3361


Monday, October 26: 10:15 a.m. to 6:00 p.m. PT

Tuesday, October 27: 10:15 a.m. to 6:00 p.m. PT

Wednesday, October 28: 10:15 a.m. to 4:15 p.m. PT


See the current Stars Bar Mini-briefing Session Schedule here.


Find Answers

Our product experts are here to help. We will have senior support engineers on hand spanning all major Oracle product areas, from systems and database products to middleware, applications, and Oracle Cloud.


Power Up

Take your support to the next level. Stop by the Oracle Advanced Customer Support table where you can talk to experts about best practices and specialized services for your mission-critical environments.


Get Proactive

Discover powerful new proactive support tools, services and best practices to help you prevent problems, resolve issues more quickly, and upgrade more smoothly. Ask us about Oracle Platinum Services, Oracle Auto Service Request, Oracle Upgrade Advisors, the My Oracle Support Accreditation Program, and more.


Win a Prize

While at the Stars Bar attend a 10-minute mini-briefing for your chance to win! The briefings cover a wide variety of topics, presenting valuable tips and best practices directly from Oracle Support experts. You are sure to leave with great ideas that will make your life easier and help you get the most from your Oracle products.

OOW1.jpgWith over 500 experts on hand to help our customers, Oracle Support Services will be front and center at Oracle OpenWorld 2015. Come to the Moscone Center and Palace Hotel October 25–29, and learn best practices to help optimize your Oracle technology and increase the value of your Oracle products and services.


If you or others in your organization will be attending Oracle OpenWorld this year, take a moment to review the available Support Services sessions, events, and demonstrations.


If You'll be Attending


  • Learn about the must-see conference sessions and networking events hosted by Oracle Support Services, including hands-on, interactive demos and training.
  • Visit the Oracle Support and Services OpenWorld website for a full scope of activities.
  • Discover conference session details, demo schedules, networking and other event information in the Focus On Oracle Support and Services Document.




Discover 50+ sessions that highlight the depth and breadth of Oracle's Support Services portfolio, and see how other customers are driving success with Oracle Support tools and resources.

  • Best practices for supporting and upgrading Oracle hardware and software, including how to utilize all the features and entitlements of Oracle Premier Support
  • Best practices, tips, and customer examples for how to leverage mission-critical support delivered by Oracle Advanced Customer Support
  • How customers are leveraging Oracle Consulting for faster adoption and ROI to help them succeed using the Oracle stack
  • How organizations are developing sharper, smarter, faster strategies which help them grow and meet today's changing business requirements with modern business platforms that drive innovation, create value, lower cost, and reduce risk


Oracle University Trainings


Explore 18 single-day, pre-conference training sessions offered by Oracle University on Sunday, October 25 covering popular Oracle technology topics, all taught by expert instructors.


Networking Events


If you're an Oracle Premier Support customer, come see us on Monday, October 26 at the sixth annual My Oracle Support Monday Mix. Relax and network with Oracle support engineers, support managers, and other Oracle customers starting at 6 p.m. PT.


Find out more about the Monday Mix event and venue here.


Meet us in the Support Stars Bar and Mini-Briefing Center in Moscone West Exhibition Hall, booth 3361. Work one-on-one with some of Oracle's best to get answers to your support questions. Attend a 10-minute mini-briefing and get entered to win prizes!




DEMOgrounds feature live demonstrations focusing on specific Oracle products and solutions across the Moscone Center and other event venues.

Based on your Oracle products and services, visit a DEMOgrounds area appropriate to you:



Oracle DatabaseMoscone South122
Oracle HCM and Fusion HCMPalace HotelSunset Court
MiddlewareMoscone South106
My Oracle Support & Proactive ToolsMoscone West3161 (next to the Stars Bar)
Oracle PeopleSoftPalace HotelSunset Court
Server / StorageMoscone South737


Other Featured Support Services Demonstrations


In addition to the DEMOgrounds, Oracle Support Services will be offering specialized informational demos around maximizing Oracle Support resources and tools during convention hall hours.


Program or Service Area

HCM - Fusion ApplicationsMaximize Your Investment in Oracle HCM Cloud Services SupportPalace Hotel, Sunset Court
ERP - Fusion ApplicationsMaximize Your Investment in Oracle Enterprise Resource Planning Cloud Services SupportMoscone West, Level 1 ERP Showcase
PaaSMaximize Your Investment in Oracle Technology Cloud Services SupportMoscone South, Oracle Cloud Platform and Infrastructure Showcase
Platinum ServicesOracle Platinum Services: Extreme Support for Engineered SystemsMoscone North, Lower Lobby, Engineered Systems Showcase (at the bottom of the escalator)
Oracle Consulting(Announced at the event)Moscone West, ERP Showcase
Oracle Advanced Customer Support(Announced at the event)Moscone South, Oracle Database DEMOgrounds (area 122)


Additional Links


Welcome to the My Oracle Support Community! We highly encourage you to personalize your community display name to make your activity more memorable. Please see for instructions.