Per the Oracle Retail Error Correction Policy (ECP), the grace period for version 16.0.1 is due to expire in August 2019, after which Oracle Retail Development will cease to provide fixes on this version. Retailers must plan their maintenance strategy to move their product version to 16.0.2. If you would like more details on the ECP, refer to the following articles.
Ivanti (Wavelink) has released the latest Studio Client for iOS which is used by the Retail Store Inventory Management (RSIM) application for the mobile functionality. This version contains bug fixes reported to solve customer production issues.
Oracle Retail Development has updated this document with the link for downloading the new release for iOS.
Please reference the following Knowledge Note:
Oracle Retail Store Inventory Management Support for New Wavelink Studio Clients (Mobile SIM) (Doc ID 1669543.1)
Oracle Retail Patch Value Propositions (PVP) are deliverables that provide retailers with a view of fixes and enhancements (functional, technical, integration, and so on) that are scheduled for inclusion in a patch. PVPs are provided at either the product level or the solution unit level, and they are intended to assist partners and retailers in their long-term planning.
Oracle Retail Merchandising applications (RMS, RTM, ReIM, ReSA and Allocation) have been modernized using Oracle’s Application Development Framework (ADF) to improve overall user experience, fit retailer needs and simplify business processes, allowing retailers to run leaner and more efficiently. These ADF applications can be customized for retailers to tailor the applications to best suit their business practices. To customize these applications the System Integrators/Retailers need to have knowledge on the following:
Leveraging the seeded customization framework in ADF to extend the Retail applications
Oracle Retail recommends the following documentation and training to enable Partners and Customers to support their ADF customization requirements.
If you are using RWMS 16.0, you will be utilizing Oracle Forms Services 12c (126.96.36.199.0). Ensure that mandatory Forms patch 22184867 is installed to avoid FRM-93652 exception. Review Doc ID 2260556.1: FRM-93652 Exception Raised While Invoking User Class Editor Screen, for additional details.
Also issue has been reported on multiple different forms that throw DMS error with "Invalid user identifier or password. Re-enter. ORA-0000: normal, successful operation..." logged in ERROR_LOG table and after that the user session hangs. This has been reported for below GUI screens:
1. Inventory Management -> Confirm Paper Pick to Belt / Confirm Paper Pick to Pallet / Confirm Paper Unit Pick
In order to address this issue, apply Oracle Forms Services 12c (188.8.131.52.0) patch 21534616. For further details regarding this Forms related issue, check Doc ID 2192436.1: Intermittent 12c Crashes with Segfault when Querying, or Saving Records - FRM-93652 - or FRM-40007: Invalid user identifier or password. Re-enter when Logging On
FRM-93652 exception has also been reported in a different application due to Linux OS level updates. Below note is provided for the same, in case if that too is required:
With 16.0 release, the RMS user-interface has been re-written to use Oracle’s Application Development Framework (ADF). The existing Oracle Forms framework for RMS has been deprecated.
The new technology provides an enhanced user experience through a re-architecting of the application screens, enhanced user experience through the use of business intelligence (BI) driven workflows, user-centric design and the building of role-based dashboards.
Although the look of the new user interface differs significantly from previous versions, the underlying application, including the core data model, Major Calculations, batch processing and integration remains largely the same as in previous releases. The benefits of the modernization of merchandising are many, including a reduced total cost of ownership because RMS, RTM, Allocation, ReIM, and ReSA all reside on the same technology.
Matching of invoices to receipts is the core functionality of Invoice Matching.
Once, invoices are matched to receipts, they need to be posted to the financial system. Posting of invoices may fail for many different reasons.
If an invoice was stuck in Matched status and doesn't get posted, in RelM15.0, technical support team would need to get involved to identify the root cause and fix the issue.
With ReIM 16.0, a new process is introduced that allows the end user to view the posting errors and understand the reasons for those errors.
Depending on the root cause, users with appropriate access may be able to fix the problem in the new screen or determine where additional setup is needed to allow the posting for the specific document to be completed successfully.
Selecting stock orders and distributing on a wave is the core operation of Oracle Retail Warehouse Management System (RWMS). Highlighted in this blog are two very useful self help documents created in My Oracle Support.
When distribution is taking long time to complete the execution, below note should help with performance improvement in most cases:
What are the Recommendations on Frequency of Analyzing Tables and Rebuilding Indexes in RWMS Application? (Doc ID 362803.1)
Distribution is a complex process that must ensure compliance with numerous rules and business logics in order for the warehouse to be able to fulfill store demands. For troubleshooting purposes, Oracle has compiled a list of points to check against below note when a stock order to a store is not fulfilled as expected by distribution: What to Check When a Stock Order to a Store Does Not Get Distributed? (Doc ID 1410253.1).
Oracle Retail Point of Service Suite Patches 14.0.4 and 14.1.3 containing a number of bug fixes that were found in versions 14.0.3 and 14.1.2 respectively. Oracle recommends that customers and solution implementers take advantage of all fixes and enhancements included in the patches. If you are currently implementing version 14.0.x or 14.1.x, this is a good time to download the latest installers from My Oracle Support.
For links to the 14.1.3 patches and read me files, visit Recommended Patches for Oracle Retail Point-of-Service Suite: Version 14.1.x (Doc ID 2067812.1).
Both patches are terminal patch releases. Thus, no new patches will be released on versions 14.0 or 14.1. Please review the Lifetime Support Policies brochure located on oracle.com to understand the time lines for the different code lines and the end of Premier Support. Currently versions 14.1.x and 14.0.x have active Premier Support.
Note: Defect reports are now available via the Oracle Retail Applications Defect Report Documents (Doc ID 2021275.1)
If you have any questions about this topic, feel free to comment on this blog post or create a new My Oracle Support Community (MOSC) thread under the Retail Point-of-Service Solutions space.