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Retail Support Blog

5 Posts authored by: Vanessag-Oracle

Please review Oracle Retail Reference Library (RRL) Information Center and Release Index (Doc ID 2058843.2) for an overview and details on RRL, including how to get started with RRL.



The Premier Support End Date is approaching for certain Oracle Retail Products.


Please review the following Knowledge Note for full details:

Premier Support End Date Approaching For Certain Oracle Retail Product Releases (Doc ID 2530439.1)






Per the Oracle Retail Error Correction Policy (ECP), the grace period for version 16.0.1 is due to expire in August 2019, after which Oracle Retail Development will cease to provide fixes on this version. Retailers must plan their maintenance strategy to move their product version to 16.0.2. If you would like more details on the ECP, refer to the following articles.


Oracle® Retail Error Correction Support Policy (Doc ID 1988031.1)

Oracle® Retail Global Business Unit Terminal Patch and Grace Period on Enterprise Releases (Doc ID 2099142.1)




Ivanti (Wavelink) has released the latest Studio Client for iOS which is used by the Retail Store Inventory Management (RSIM) application for the mobile functionality.  This version contains bug fixes reported to solve customer production issues.


Oracle Retail Development has updated this document with the link for downloading the new release for iOS.

Please reference the following Knowledge Note:

Oracle Retail Store Inventory Management Support for New Wavelink Studio Clients (Mobile SIM) (Doc ID 1669543.1)

Oracle Retail Patch Value Propositions (PVP) are deliverables that provide retailers with a view of fixes and enhancements (functional, technical, integration, and so on) that are scheduled for inclusion in a patch. PVPs are provided at either the product level or the solution unit level, and they are intended to assist partners and retailers in their long-term planning.


PVP documents are now available for version 16.0.2 and can be found in Patch Value Propositions for Oracle Retail Applications Releases 12, 13, 14, 15, and 16 (Doc ID 1996991.1)

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