We are pleased to announce that Siebel CRM Innovation Pack 2014 is Generally Available and can be downloaded from Oracle e Delivery.   


Enabling customers to maximize their investment in Oracle’s Siebel CRM applications, hundreds of new features, functions, and enhancements are provided with Siebel CRM IP2014.


Siebel CRM IP2014 delivers a new intuitive user experience specially developed for mobile responsive devices; new mobile applications and framework and expanded product functionality while increasing business agility and lowering total cost of ownership for customers. 


Siebel CRM IP2014 expands industry capabilities with new applications and functionality for Public Sector, Communications, Financial Services and Life Sciences among others.


This release provides customers with a complete Customer Experience (CX) solution with additional integrations to Oracle CX portfolio products such as Oracle Policy Automation, Oracle Real Time Decisions and Oracle Knowledge Management as well being able to leverage the extreme performance capabilities of the Oracle 12c In-Memory database.


For more information on the Innovation Pack please refer to the Siebel CRM Innovation Pack 2014 Announcement Document.



For additional information see:


Important! Please review alert:

Doc ID 1949422.1

Siebel CRM Innovation Pack 2014 (Doc ID 1946549.1

What are the Fix Packs and related Patch number available for my Siebel Application? (Doc ID 975515.1)

Siebel Patchset Installation Guides for Siebel CRM / IP2013 and Siebel CRM / IP2014 (Doc ID 1614310.1

Siebel Platform Support - Statement of Direction - Siebel CRM Innovation Pack 2014 (Doc ID 1664169.1)