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Oracle Corporation
ADVISOR WEBCAST: Siebel SSO Integration with OAM 11g

PRODUCT COMMUNITY: Siebel CRM

Schedule:

  • Thursday , August 27, 2015 08:00 AM (US Pacific Time)
  • Thursday , August 27, 2015 11:00 AM (US Eastern Time)
  • Thursday , August 27, 2015 05:00 PM (Central European Time)
  • Thursday , August 27, 2015 08:30 PM (India Standard Time)

Abstract:

This one hour session recommended for technical users to know overview of setup steps for Siebel SSO integration with OAM 11g.

Topics Include:

  • Siebel SSO architecture
  • Supported OAM servers and webgate details with Siebel
  • Installing/configuring OAM 11g servers
  • Installing OAM webgate for Siebel web server
  • Registering Siebel web servers with OAM server
  • Updating SSO parameters at Siebel side
  • Validating Siebel SSO with OAM 11g integration
  • Issues and Troubleshooting

Duration: 1 hr

Current Schedule and Archived Downloads can be found in <<Note 740966.1>>

WebEx Conference Details

Topic: Siebel SSO Integration with OAM 11g
Event Number: 597 582 515
Event Passcode: Siebel

 

Register for this Advisor Webcast: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=597582515&t=a

 

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: +1-855-296-0558    
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +1-765-889-6767
  • Conference ID: 86388205

VOICESTREAMING AVAILABLE

 

 


Copyright ©  2015, Oracle. All rights reserved.

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Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, Redwood Shores, CA 94065, United States

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Oracle Corporation
ADVISOR WEBCAST: Preparing Certificates for SISNAPI Encryption in Siebel

PRODUCT COMMUNITY: Siebel CRM

Schedule:

  • Thursday , June 18, 2015 08:00 AM (US Pacific Time)
  • Thursday , June 18, 2015 11:00 AM (US Eastern Time)
  • Thursday , June 18, 2015 05:00 PM (Central European Time)
  • Thursday , June 18, 2015 08:30 PM (India Standard Time)

Abstract:

This one-hour advisor webcast is recommended for system administrators, integrators, and others who install and set up Siebel enterprises. We will discuss preparing the required certificate files for SISNAPI encryption between the Siebel servers in the enterprise. This presentation will NOT cover setting up TLS/SSL/HTTPS communications between end users and the Siebel Web Server Extensions (SWSE).

Topics Include:

  • What is SISNAPI Encryption
  • Certificates Needed
  • Server Certificate and Key
  • Certificate Authority Certs
  • Setting the Parameters
  • Strong Encryption Pack?

Duration: 1 hr

Current Schedule and Archived Downloads can be found in <<Note 740966.1>>

WebEx Conference Details

Topic: Preparing Certificates for SISNAPI Encryption in Siebel
Event Number: 594 914 245
Event Passcode: Siebel

 

Register for this Advisor Webcast: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=594914245&t=a

 

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: +1-855-296-0558    
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +1-765-889-6767
  • Conference ID: 44948039

VOICESTREAMING AVAILABLE

 

 


Copyright ©  2015, Oracle. All rights reserved.

Contact Us | Legal Notices and Terms of Use | Privacy Statement

Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, Redwood Shores, CA 94065, United States

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Oracle Support knows your time is valuable, and we have tools and features available to help you resolve your product issue as quickly and efficiently as possible. We have incorporated several new features to help speed Service Request (SR) resolution time for common types of software issues.

 

Siebel has resources and tools specifically designed to help you resolve your issue and get answers quickly, and without the time commitment of opening a Service Request (SR). Troubleshooting Assistants, Performance Advisors and Diagnostic Agents are just a few of the tools you will find linked in the Successful Service Requests for Faster Resolutions document.

 

No matter how proactive you are, there will still be times that issues occur that you cannot prevent or questions that require answers. As an Oracle customer, you have multiple channels to connect with the Oracle Support team and a multitude of resources to help resolve issues or answer questions. Oracle continues to enhance and broaden the capabilities and tools to help resolve issues faster. The document ‘Successful Service Requests for Faster Resolutions’ (Doc ID 1993795.1) outlines best practices when it comes to creating and working with a Service Request (SR) to enable speedier resolution times. The document also overviews our new Guided Resolution tool which uses logic, based on your specific situation to help guide you to existing Knowledge Management (KM) solutions.

 

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Get the most out of your support dollars by taking advantage of free training provided by Siebel Support experts. These one-hour live Webcasts include a Q&A session for the audience to ask questions on the product-specific topics.

 

Siebel has three upcoming Advisor Webcasts scheduled:

 

Introduction To Siebel TaskUI                                                           Thursday May 21, 2015


Email Communication using TLS /SSL on IP2014                       Wednesday May 27, 2015


Preparing Certificates for SISNAPI Encryption in Siebel           Thursday Jun 18, 2015

 

Register here for one or ALL of these upcoming Webcasts today!

 

Each Webcast is recorded to provide you with the ability to access the content on-demand -- when it's convenient for you OR so you can share it with your team.   If you missed one of our previous Advisor Webcasts, you can view and/or download the Webcast to view at your convenience.    For each completed Advisor Webcast, you will find on the Archived tab: a recording of the Webcast, PDF of the presentation and a link to the My Oracle Support Community thread that contains the Questions & Answers from the session and any session follow-up.

 

Post your feedback or questions on the community thread, too! We'd love to hear your suggestions and topic ideas about our Advisor Webcasts.

 

  

 

 

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Because software and hardware are constantly evolving, your software lifecycle will include an upgrade phase. You may need to upgrade your software because of necessary hardware upgrades. You may want to reap the rewards of the updated release’s new functional and technical enhancements - to increase efficiency and effectiveness for your business or enhance the user experience and productivity. Or, your decision to upgrade may be to align with support timelines – to assure you are on a Premiere support release (Lifetime Support Policy PDF). Often, the upgrade project is driven by mix of many factors.  Whatever your reasons for upgrading, you will want to reduce the costs and the risks associated with the upgrade. Being proactive can help you be prepared and minimize your business downtime and the risks of upgrading your system.

 

KM document “Moving on UP! Proactive Upgrades for Current ERP Systems: Oracle Applications Unlimited (1983566.1) provides information about the Upgrade and Migration Lifecycle Advisors as well as other product-specific upgrade resources available to assist you in maintaining a current and up-to-date ERP system.

 

 

Checkout the new document here.

 

 

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Oracle Corporation
ADVISOR WEBCAST: Introduction to Siebel Auditing

Schedule:

  • Tuesday , April 21, 2015 07:00 AM (US Pacific Time)
  • Tuesday , April 21, 2015 10:00 AM (US Eastern Time)
  • Tuesday , April 21, 2015 04:00 PM (Central European Time)
  • Tuesday , April 21, 2015 07:30 PM (India Standard Time)

 

Abstract:

This one-hour Advisor Webcast on Siebel Auditing is recommended for technical and functional users who are seeking an introduction to setting up auditing for their Siebel CRM application. The goal is to highlight the required steps for a successful Auditing process.


Topics Include:

  • Preparing to Audit
  • Enabling and Disabling Audit Trail
  • Understanding Audit Trail Constraints
  • Defining Business Components and Corresponding Fields
  • Specifying Parent–Child Associations
  • Verifying Your Audit Trail Configuration
  • Auditing in Action


Duration: 1 hr

Current Schedule and Archived Downloads can be found in <<Note 740966.1>>


WebEx Conference Details

Topic: Introduction to Siebel Auditing
Event Number: 598 768 949
Event Passcode: Siebel

 

Register for this Advisor Webcast: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=598768949&t=a

 

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: +1-855-296-0558    
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +1-765-889-6767
  • Conference ID: 12167069

 

VOICESTREAMING AVAILABLE

 

 


Copyright ©  2015, Oracle. All rights reserved.

Contact Us | Legal Notices and Terms of Use | Privacy Statement

Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, Redwood Shores, CA 94065, United States

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Oracle Corporation
ADVISOR WEBCAST: Siebel Product Promotions using Product Lines

PRODUCT COMMUNITY: Order Management - SBL

Schedule:

  • Thursday , February 05, 2015 07:00 AM (US Pacific Time)
  • Thursday , February 05, 2015 10:00 AM (US Eastern Time)
  • Thursday , February 05, 2015 04:00 PM (Central European Time)
  • Thursday , February 05, 2015 08:30 PM (India Standard Time)

Abstract:

This one-hour advisor webcast is recommended for technical users and functional users who work in the area of Siebel Customer Order Management. The webcast focus on Product Promotions using Product Lines.

Topics Include:

  • What are Product Lines
  • What are Promotions
  • Steps to configure Upgrade Promotion using Product Lines
  • Known issues

Duration: 1 hr

Current Schedule and Archived Downloads can be found in <<Note 740966.1>>

WebEx Conference Details

Topic: Siebel Product Promotions using Product Lines
Event Number: 591 611 432
Event Passcode:

 

Register for this Advisor Webcast: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=591611432&t=a

 

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: +1-855-296-0558    
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +1-765-889-6767
  • Conference ID: 66874208

VOICESTREAMING AVAILABLE

 

 


Copyright ©  2014, Oracle. All rights reserved.

Contact Us | Legal Notices and Terms of Use | Privacy Statement

Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, Redwood Shores, CA 94065, United States

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Register now!  Siebel has a webcast 'Siebel Email Marketing Server Installation' scheduled in January!    The details on this webcast are listed below - don't miss out on the live Webcast by registering now!
Oracle Corporation
ADVISOR WEBCAST: Siebel Email Marketing Server Installation

PRODUCT COMMUNITY: Siebel CRM

 

Schedule:

  • Wednesday, January 14, 2015 08:00 AM (US Pacific Time)
  • Wednesday, January 14, 2015 11:00 AM (US Eastern Time)
  • Wednesday, January 14, 2015 05:00 PM (Central European Time)
  • Wednesday, January 14, 2015 09:30 PM (India Standard Time)

 

Abstract:

This one-hour advisor webcast is recommended for technical users and system administrators who are planning to install Siebel Email Marketing Server module or manage the Siebel Email Marketing Server module.

 

Topics Include:

  • Email Marketing Server Components
  • Planning the Installation
  • Where to get the software
  • Executing the installer
  • Configuring the installation
  • Test the installation
  • Tips & Know issues

Duration: 1 hr

Current Schedule and Archived Downloads can be found in <<Note 740966.1>>

WebEx Conference Details

Topic: Siebel Email Marketing Server Installation
Event number: 592 747 222

 

Register for this Advisor Webcast: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=592747222&t=a

 

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: +1-855-296-0558    
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +1-765-889-6767
  • Conference ID: 39423410

VOICESTREAMING AVAILABLE

 

 


Copyright ©  2014, Oracle. All rights reserved.

Contact Us | Legal Notices and Terms of Use | Privacy Statement

Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, Redwood Shores, CA 94065, United States

 

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This short video on Blog Notifications will walk you through:

 

  • Finding Support Blog located with My Oracle Support Community content using Google
  • Locating Support Blogs in My Oracle Support Community
  • Create an Activity stream to follow the Blog
  • Update your Preferences on how you want to receive updates about the new activity stream

 

 

 

O_Siebel_clr.bmp


The My Oracle Support Accreditation Series delivers a targeted learning experience designed to increase your expertise with My Oracle Support – specifically to help you better support your Oracle products by leveraging My Oracle Support and its related capabilities that are important for your Oracle product path solutions, tools, and knowledge.

 

My Oracle Support Level 2 Accreditation for Siebel delivers a guided learning path to Oracle Customers to validate and refresh your current working knowledge prior to taking the Accreditation Exam.

The Siebel accreditation path outlines current best practices with an overview of our proactive tools—how to apply them in your environment to prevent issues from occurring, resolve issues if they do occur, find solutions more quickly via My Oracle Support or stay current by upgrading to our latest releases.

 

Continue to expand your existing knowledge with best practices, product-based use cases, and recommendations from subject-matter experts. Learn more about My Oracle Support Accreditation and explore the latest product tracks here.





Oracle's Siebel Customer Relationship Management 8 releases represent further evolution in Siebel's industry-leading business applications. With Innovation Pack 2014 for Siebel CRM 8, Oracle plans to introduce major enhancements designed to transform your customer-facing sales and service strategies while realizing increased profitability with customer loyalty and marketing functionality.

This planned features document provides a preliminary overview of the primary enhancements for Innovation Pack 2014 for Siebel CRM 8 with several themes guiding the development of this next-generation release:

  • Improved business agility
  • Customer experience improvements with Open UI
  • Industry innovations

 

Download thehttps://support.oracle.com/rs?type=doc&id=1909647.1Oracle's Siebel CRM IP-2014 Statement of Direction document from My Oracle Support, which outlines the planned features for upcoming releases of Siebel CRM 8 including Siebel Innovation Pack 2014.

 

 

Welcome to the My Oracle Support Community! We highly encourage you to personalize your community display name to make your activity more memorable. Please see https://community.oracle.com/docs/DOC-1022508 for instructions.