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Taleo Support Blog

8 Posts authored by: Heidi Lea-Oracle
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Working side-by-side with millions of Oracle users around the world, Oracle Support has developed a keen sense for solutions that work—insights, tips, and best practices.
Take advantage of our conference sessions, hands-on demos, and special events designed to help you excel in your role and build practical skills. Use this opportunity to network with Oracle Support experts and your peers, all in one place and with one purpose—to help you succeed.
Featured Events
Meet with Oracle University
Oracle University offers preconference trainings on Sunday, September 18, 2016. This includes 20 unique, deep-dive training sessions. Choose from sessions that cover the most popular Oracle technology topics or complete a certification exam cram course from our best instructors. Don't miss this one-of-a-kind opportunity.
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Monday Mix
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Get in the Mix
Join us at the annual My Oracle Support Monday Mix, Oracle Support's unique customer appreciation event that complements the sessions and demos you'll attend all week at Oracle OpenWorld.
This year's Mix returns September 19, 2016 at Fang Restaurant in San Francisco, just a three-minute walk from Moscone Center on Howard Street. Engage with Oracle Support executives and engineers over drinks and hors d'oeuvres from 6:15 to 8:30 p.m.
Admission is free for Premier Support customers. Visit our website for more details.
Connect Ideas, Get Answers at the Stars Bar and Mini-Briefing Center
Meet us at the Oracle Support Stars Bar this year and bring your toughest technical or configuration questions on any product. Share your experiences and ideas with our "Support Stars" at Moscone West, booth 3451 on September 19–21. Specialists will be available in everything from hardware systems, to database, middleware, applications, and cloud.
Discover the latest product features and a wealth of powerful tools, resources, and knowledge to help you manage your applications and technology. Find out more at the Stars Bars OpenWorld website.
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Triangle Alert Yellow.jpgNotification Reminder:  End-of-Life for Legacy Oracle Taleo Onboarding Cloud Service December 31, 2016 which has been replaced by the new Oracle Taleo Onboarding Cloud Service (Transitions). Maintenance for Legacy Oracle Taleo Onboarding Cloud Service solution ended December 31, 2015.  This means that no more enhancement or defect fixes will be made.


The Legacy Taleo Onboarding Cloud Service solution reaches End-of-Life as of December 31, 2016.  Customers will no longer be able to access the legacy Onboarding application, nor the New Hire Portal, nor any associated process of task data.  Please note that Legacy Taleo Onboarding Cloud Service customers were notified via GCN-00129 sent in April 2015, GCN-00154 sent in September 2015 and GCN-00198 in February 2016.

 

Take Action

Navigate to MOS Doc 1678527.1 or to Customer Connect Forums HCM Talent Acquisition here for more details and next steps.


Please contact your Oracle Client Executive for assistance or any questions.

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Notification Reminder:  Taleo Transition to SHA-2


Oracle plans to support SHA-2 in TEE 15A.8 and above and Sourcing 15A.5 and above.  All customers will be moved to TEE 15A.8 or higher and Sourcing 15A.5 or higher (for those who utilize Sourcing) during 2016 in order to support SHA-2.  Related Cloud services such as Reporting, Scheduling Center, Assessment, and Passport Partner solutions will also be transitioned to SHA-2.  After all Taleo services are on SHA-2 compatible releases, they will be switched to IP servers that utilize SHA-2 certificates rather than SHA-1, at which point Taleo Enterprise will be using SHA-2 authentication.  Please note that customers were notified via GCN-00195 sent February 5, 2016.

 

Take Action

Please navigate to the Customer Connect “Taleo Transition to SHA-2” here for next steps details, timeline and common questions.


If you have questions regarding TEE SHA-2 transition you may log a Service Request via My Oracle Support.

Stop Sign Alert.jpgEnd-of-Maintenance for Business Objects in TEE is effective Dec 31, 2015 and End-of-Life is Dec 31, 2016. Many communications have occurred and it is very important for customers that still utilize Business Objects to complete their transition to Oracle Business Intelligence (OBI) ASAP.

 

Take advantage of consolidated resources available in Customer Connect to get you started with using OBI

 

For our valued customers who could use additional tools and resources to leverage OBI, please check out a great post within Customer Connect here which consolidates numerous assets available to facilitate an effective transition to this powerful BI solution.


To sign in to Customer Connect:

 

  • Use your SSO to Sign In to Customer Connect.
  • From the Home page, in the upper right-hand corner of the screen enter full nameResources to get you started with using OBI‘ into the ‘Search Entire Community’ field and click ‘Go’.
  • Click the desired ‘Resources to get you started with using OBI’ article link.


Please contact Hashim Khaliq, hashim.khaliq@oracle.com, with any questions about this communication.

date.pngThe Learn 15C feature release and the 15C.1 maintenance release will both be performed Friday, December 4th, deployed to all Production customers.


This is a major feature release that includes new updates to BI Reporting, the addition of the Transcript Widget and the new LearnCenter Course Player BETA, which adds support for HTML5.


Maintenance pack information for the 15C and 15C.1 release is available in Customer Connect and in the Learn Online Help manual with the product release.


To sign in to Customer Connect:

  • At the welcome page, mouse over Release Readiness in the menu bar, and click Human Capital Mgmt
  • You should see “Learn” in the Human Capital Management section.
  • Click the desired Release Information link.

Customers who have Defects resolved with these releases will be notified through their specific MOS Service Request to validate that the issue reported has been resolved. The Service Request status should be changed to “Close Requested” if the issue is validated as resolved.

 

This will be the final release for the calendar year 2015, and there will not be a release at the beginning of January 2016. The next release will be 15C.2 in February 2016. More information on this release will be provided next month.

The Learn 15C feature release and the 15C.1 maintenance release will both be performed Friday, December 4th, deployed to all Production customers.calendar_month.png

This is a major feature release that includes new updates to BI Reporting, the addition of the Transcript Widget and the new LearnCenter Course Player BETA, which adds support for HTML5.


The Product Management team posted to Customer Connect today to announce the single release process which moves away from the “waves.” This means we will no longer have Wave1/Wave2 releases starting with the Learn 15C release.  Please review this post for a detailed explanation:  http://appsconnect.custhelp.com/posts/bcbe4b2d6e. Maintenance pack information for the 15C and 15C.1 release is available in Customer Connect and in the Learn Online Help manual with the product release. To sign in to Customer Connect:

 

  • At the welcome page, mouse over Release Readiness in the menu bar, and click Human Capital Mgmt
  • You should see “Learn” in the Human Capital Management section.
  • Click the desired Release Information link.


Customers who have Defects resolved with these releases will be notified through their specific MOS Service Request to validate that the issue reported has been resolved. The Service Request status should be changed to “Close Requested” if the issue is validated as resolved.

Flash Icon.jpgAs documented in the knowledge article: Flash 18.0.0.232 Upgrade Recommended (Doc ID 2043844.1) - Testing was completed successfully for Adobe Flash version 18.0.0.232 which proved to work properly with Oracle Taleo Enterprise Edition (TEE) products version 13C and above on supported browsers (See Technical Configuration and Software Performance guide in Document 1496352.1).


Oracle recommends upgrading to this Flash version as soon as possible to take advantage of the latest bug and security fixes it contains.


Download latest version: https://get.adobe.com/flashplayer/

Archives: https://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

 

For this and other current information visit the Enterprise Reporting and Analytics Forum on Oracle Applications Customer Connect to engage with the Talent Management community.

OracleCloud.JPGCheck out the NEW Oracle Cloud Support Level 1 Accreditation this week. This accreditation is a great opportunity for users with a Cloud Services subscription to expand their knowledge about: cloud support policies, CUAs and SIs, Cloud portal, searching in the Cloud Portal, accessing Oracle Community, creating SRs in the Cloud Portal, using My Oracle Support as a Cloud user, searching in My Oracle Support, creating SRs in My Oracle Support, and bug management. And, we deliver a lot of best practices for each subject area.

 

Cloud users are unique in that they may need to leverage both the My Oracle Support Portal and the Cloud Portal based on the scope of their role. This accreditation focuses on Cloud Support but also highlights key information for also effectively leveraging the My Oracle Support Portal.

Welcome to the My Oracle Support Community! We highly encourage you to personalize your community display name to make your activity more memorable. Please see https://community.oracle.com/docs/DOC-1022508 for instructions.