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MyOracleSupport_Welcome_NoVideo.jpgThere will be a full outage of My Oracle Support Portal on Friday July 17, 2015, starting at 9:00 PM Pacific Time (Saturday July 18, 5:00 AM GMT/UTC) and ending on Saturday July 18, 2015 at 2:00AM Pacific Time (Saturday July 18th, 10:00 AM GMT/UTC).

The outage is expected to last a maximum of 5 hours. Limited search capabilities over the knowledge base will be available during the outage at

For urgent issues during the outage, please call your local Oracle Support center. Phone numbers globally may be found on the Oracle Support Contacts Global Directory.

The Learn 15B release is scheduled for Friday, July 10 to all Wave 1 customers and Friday August 7, for Wave 2 customers.

This is a feature release that introduces updates to BI Reporting including a new Custom Report Widget, Updates to the Learning Plan Widget, LearnCenter Search updates and more. This release will also address a number of customer-found defects.

Learn 15B release notes have been published in Customer Connect and will be included in online help with the product release.  You can access the release at Learn 15B What's New (release notes)


We are pleased to announce the upgrade availability of Oracle Taleo Enterprise Cloud Service, Release 15A, available to customers on July 22, 2015.

Oracle Taleo Enterprise Cloud Service family of products drives talent acquisition, retention and growth within the talent-centric enterprise.  This includes cloud-based, scalable creation and approval of job requisitions, sourcing and branding of career sites, processing of job submissions, qualification of candidates, and onboarding and performance of employees.  Oracle’s ongoing investments in HCM solutions improve the effectiveness and satisfaction of candidates, recruiters, hiring managers, and HR administrators, enhancing core domains such as modern user experiences, effective workflow processes, actionable talent insights, multi-device support, tighter integration, and adherence to HR compliance rules.


We invite you to navigate to HCM Cloud Release Readiness Talent Management Enterprise landing page to view 15A release feature highlights and training videos.  In order to promote customer’s early uptake of the release, we have hosted a series of client webinars accessible in Customer Connect 15A Release Readiness.  Please contact your Client Success Manager representative or My Oracle Support to upgrade.

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