I recently set up a campaign that uses the Form Submit Cloud Connector and ran into an unexpected problem. I thought I'd share my experience with everyone so you don't duplicate my error.


My campaign sent leads to the Form Submit Cloud Connector in order to trigger multiple actions off a "blind" form submission. When I turned on the campaign and leads started flowing through, I noticed that the same group of leads kept "submitting" the form over and over again. After several discussions with Eloqua Support, we finally figured out that my form had required fields on it, and the leads who were looping through the program were missing one of the required fields. I changed the form so none of the fields are required and now it's working as expected.


When setting up a Form Submit Cloud Connector make sure:

1. All of the leads running through the Connector have the required fields.


2. Do not make any of the form fields required.