After analysis by our support teams, it was determined that the incident resulted from a configuration issue.

 

We are working on resolving configuration issue and restoring production use of your Eloqua service.

 

Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident.

 

After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

 

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**Update**

Monday, June 10th, 3:45 pm EDT (UTC -4)

 

The issue began at 8:00 am and was resolved at 11:50 am EDT.

 

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