Eloqua Insight includes many of the common reports and dashboard that marketers need to report on campaign and contact activity, database reach and marketing ROI.  There are times when a more customized view of your data is needed.  Users with an Analyzer license for Insight can create custom reports and dashboards that can report on a number of different marketing metrics.  There are many good resources available to learn about using Analyzer.



What do I do if the attributes or metrics I need are not available?

In the situation where you find the available attributes and metrics in Insight don't meet your reporting needs please open a feature request with our Support Team.

What do I do if my reports timeout?

Reduce the scope of the data that is included in the report.  For example, if the report generation times out when running a report for all campaign activity over the last 18 months, try reducing the time span of the report and run it as separate reports, one for each time period.  A single detailed report over a long time period can have tens of millions of records, depending on the data, which can timeout.  Alternatively, the bulk API can be used to extract contact, account or custom data.