After analysis by our support teams, it was determined that the incident resulted from a configuration issue. The configuration issue has been resolved and production use of your Eloqua Instance has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

 

This issue affects users on Pod3.

 

To determine if you are on Pod3:

Log into Eloqua as you normally do

Look at the browser URL once you are logged in

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)