On July 1st, we had two incidents reported for Performance Degradation and Stuck Data Import queues. After analysis by our support teams, it was determined that the incident resulted from an operating system issue. The operating system issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.