Our Cloud Operations team is currently investigating an incident that is impacting overall performance of the application. We do not currently have an ETA for resolution. The next update will be at approximately 7:30 pm UTC

 

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**Update** Thursday, November 5th, 7:30 pm UTC


Our Cloud Operations Team continues to investigate this incident. The next update will be at approximately 9:00 pm UTC


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**Update** Thursday, November 5th, 7:48 pm UTC


Our Cloud Operations Team has confirmed that this issue is now resolved.


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**Update** Monday, November 9th, 8:07 pm UTC

 

After analysis by our support teams, it was determined that the incident resulted from a configuration issue. The configuration issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.