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**Update** Wednesday, May 4th, 6:52 pm UTC


The maintenance has been postponed until further notice.

 

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Emergency Maintenance Advisory: Wednesday, May 4th, 2016

 

 

Eloqua will be performing an emergency maintenance on Wednesday, May 4th between 3 am and  9 am UTC.


During portions of this maintenance period, access to your Eloqua instance will be unavailable.  It is advised that during the time you do not attempt to access your Eloqua instance.  Our System Status page on Topliners will be updated with progress during the maintenance.

Our Cloud Operations team is currently investigating an incident where clients are receiving an error message when logging into the Eloqua Application. We do not currently have an ETA for resolution. The next update will be at approximately 4:15 pm UTC

 

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**Update** Tuesday, April 26th, 4:08 pm UTC


Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 5:15 pm UTC.


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**Update** Tuesday, April 26th, 4:21 pm UTC


Login has been restored, however at this time we are completing tests of the UI to confirm this issue is resolved in all areas.  Status changed over to yellow as result.

 

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**Update** Tuesday, April 26th, 4:30 pm UTC


Production use of Oracle Eloqua on POD 6 has been restored.

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**Update** Monday, Apr. 24th, 3:30 am UTC

 

This incident has been resolved.

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Oracle cloud operations is currently investigating an incident that is impacting the performance of POD 4. We do not currently have an ETA for resolution, and the next update will be at Monday April 25th, 4:00 am UTC.


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**Update** Friday, Apr. 29th, 11:41 am UTC

 

The maintenance for POD 7 has concluded successfully.

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**Update** Friday, Apr. 29th, 9:35 pm UTC

 

The maintenance for POD 6 has concluded successfully.

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**Update** Friday, Apr. 29th, 2:08 am UTC

 

The maintenance for POD 1, 2, 3, 4 has concluded successfully.

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Oracle Eloqua Apps Release: Version 221

 

 

The Eloqua Apps 'Version 221' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, April 29th, 2016.

 

The Version 221 rollout starting Friday, April 29th, 2016.

 

The per pod schedule is as follows:

 

  • POD 1, 2, 3, 4: Saturday, April 30th from 12am to 5am UTC
  • POD 6: Friday, April 29th at 8pm to Saturday, April 30th at 1am UTC
  • POD 7: Friday, April 29th from 10am to 3pm UTC

 

Profiler and applications hosted at 'apps.p01.eloqua.com' (for Pod 1) ,'apps.p02.eloqua.com' (for Pod 2), etc will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

To determine your POD:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Your POD URL has the following format: secure.p01.eloqua for POD 1, secure.p02.eloqua.com for POD 2, etc.



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**Update** Friday, Apr. 22nd, 11:22 am UTC

 

The maintenance for POD 7 has concluded successfully.

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**Update** Friday, Apr. 22nd, 8:34 pm UTC

 

The maintenance for POD 6 has concluded successfully.

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**Update** Saturday, Apr. 23nd, 1:04 am UTC

 

The maintenance for POD 1, 2, 3, 4 has concluded successfully.

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Oracle Eloqua Apps Release: Version 220.2

 

 

The Eloqua Apps 'Version 220.2' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, April 22nd, 2016.

 

The Version 220.2 rollout begins on Friday, April 22nd, at 10 am and will conclude by Saturday, April 23rd at 5 am UTC.

 

Profiler and applications hosted at 'apps.p01.eloqua.com' (for Pod 1) ,'apps.p02.eloqua.com/' (for Pod 2), 'apps.p03.eloqua.com' (for Pod 3) , 'apps.p04.eloqua.com' (for Pod 4), 'apps.p06.eloqua.com' (for Pod 6), and 'apps.p07.eloqua.com' (for Pod 7) will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

 

To determine if you are on Pod 1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 1 URL has the following format - secure.p01.eloqua.com/

 

To determine if you are on Pod 2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 2 URL has the following format - secure.p02.eloqua.com/

 

To determine if you are on Pod 3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 3 URL has the following format - secure.p03.eloqua.com/

 

To determine if you are on Pod 4:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 4 URL has the following format - secure.p04.eloqua.com


To determine if you are on Pod 6:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 6 URL has the following format - secure.p06.eloqua.com


To determine if you are on Pod 7:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 7 URL has the following format - secure.p07.eloqua.com

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**Update** Wednesday, Apr. 20th, 3:55 am UTC

 

The maintenance has concluded successfully.

====================================

 

Eloqua will be performing an emergency maintenance on Wednesday, April 20th, 2016 from 3am to 9am UTC.


During portions of this maintenance period, the following platform features will be unavailable:

  • Bulk API

 

Our System Status page on Topliners will be updated with progress during the maintenance.


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**Update** Friday, Apr. 15th, 1:09 pm UTC

 

The maintenance has concluded successfully.

====================================



Oracle Eloqua Apps Release: Version 220.1

 

 

The Eloqua Apps 'Version 220.1' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, April 15th, 2016.

 

The Version 220.1 rollout begins on Friday, April 15th, at 10 am and will conclude by 3 pm UTC.

 

Profiler and applications hosted at ''apps.p07.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

To determine if you are on Pod 7:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 7 URL has the following format - secure.p07.eloqua.com/.


====================================

**Update** Friday, Apr. 15th, 8:29 pm UTC

 

The maintenance has concluded successfully.

====================================



Oracle Eloqua Apps Release: Version 220.1

 

 

The Eloqua Apps 'Version 220.1' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, April 15th, 2016.

 

The Version 220.1 rollout begins on Friday, April 15th at 8 pm to Saturday, April 16th at 1 am UTC.

 

Profiler and applications hosted at ''apps.p06.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

To determine if you are on Pod 6:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 6 URL has the following format - secure.p06.eloqua.com/.



====================================

**Update** Saturday, Apr. 16th, 2:02 am UTC

 

The maintenance has concluded successfully.

====================================



Oracle Eloqua Apps Release: Version 220.1

 

 

The Eloqua Apps 'Version 220.1' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Saturday, April 16th, 2016.

 

The Version 220.1 rollout begins on Saturday, April 16th, between 12 am and 5 am UTC.

 

Profiler and applications hosted at 'apps.p01.eloqua.com' (for Pod 1) ,'apps.p02.eloqua.com/' (for Pod 2), 'apps.p03.eloqua.com' (for Pod 3) and 'apps.p04.eloqua.com' (for Pod 4) will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

 

To determine if you are on Pod 1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 1 URL has the following format - secure.p01.eloqua.com/

 

To determine if you are on Pod 2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 2 URL has the following format - secure.p01.eloqua.com/

 

To determine if you are on Pod 3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 3 URL has the following format - secure.p03.eloqua.com/

 

To determine if you are on Pod 4:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 4 URL has the following format - secure.p04.eloqua.com

====================================

**Update** POD 2 - Wednesday, Apr. 13th, 10:19 am UTC

 

Operations have identified an issue as a result of this maintenance and will require additional time to address.  Next update at 11:30 am UTC

====================================

**Update** POD 2 - Wednesday, Apr. 13th, 11:38 am UTC

 

Our Development Team continues to aggressively work on resolving this incident. The next scheduled update will be around 1:00 pm UTC.

 

====================================

**Update** POD 2 - Wednesday, Apr. 13th, 1:00 pm UTC

 

Our Development Team continues work toward resolving this incident. The next scheduled update will be around 2:30 pm UTC.

 

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**Update** POD 2 - Wednesday, Apr. 13th, 1:08 pm UTC

 

The maintenance has been concluded.

 

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**Update** POD 6 - Wednesday, Apr. 14th, 4:12 pm UTC

 

The maintenance has been tentatively rescheduled for Friday, April 22th, 2016.

 

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**Update** POD 6 - Thursday, Apr. 21st, 3:05 pm UTC

 

The maintenance has been tentatively rescheduled for Friday, April 29th, 2016.

 

====================================

**Update** POD 6 - Friday, Apr. 29th, 8:11 pm UTC

 

The maintenance has successfully concluded.


====================================



Eloqua will be performing an emergency maintenance starting Wednesday, April 13th, 2016.


During portions of this maintenance period, the following platform features will be unavailable:

  • Bulk API

 

Our System Status page on Topliners will be updated with progress during the maintenance.


The per pod schedule is as follows:

 

  • POD 2: Wednesday, April 13th, 2106  from 3am to 9am UTC
  • POD 3: Sunday, April 17th, 2016 from 9am to 3pm UTC
  • POD 4: Saturday, April 16th, 2016 from 12am to 6am UTC
  • POD 6: Friday, April 15th, 2016 at 8pm to Saturday, April 16th, 2016 at 2am UTC
  • POD 7: Friday, April 15th, 2016 from 10am to 4pm UTC

Our cloud operations team is currently investigating an incident that is impacting the performance of POD 4. We do not currently have an ETA for resolution, the next update will be at Monday April 10th, 12:30 am UTC.

 

====================================

**Update** Monday, Apr. 11th, 12:30 am UTC

 

Our Operations teams continue to investigate this issue, next update for 1:30 am UTC

====================================

**Update** Monday, Apr. 11th, 1:30 am UTC

 

Our Operations teams continue to investigate this issue, next update for 2:30 am UTC

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**Update** Monday, Apr. 11th, 2:30 am UTC

 

Operations has escalated this issue internally and continues to work to isolate the issue.  Next update at 3:30 am UTC

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**Update** Monday, Apr. 11th, 3:35 am UTC


This Incident is now resolved.



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**Update** Wednesday, Apr. 6th, 5:44 am UTC

 

The maintenance has concluded successfully.

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Scheduled Maintenance Advisory: Wednesday, April 6th, 2016

 

 

Eloqua will be performing a scheduled maintenance on Wednesday, April 6th between 3 am and  9 am UTC.


During portions of this maintenance period, access to your Eloqua instance will be unavailable.  It is advised that during the time you do not attempt to access your Eloqua instance.  Our System Status page on Topliners will be updated with progress during the maintenance.


====================================

**Update** Sunday, Apr. 10th, 7:43 pm UTC

 

The maintenance has concluded successfully.

====================================

Eloqua 478/479 Release


The Eloqua 478/479 Release will roll out on Sunday, April 10th, 2016 between 9 am and 9 pm UTC.

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.


Oracle Eloqua Apps Release: Version 220

 

 

The Eloqua Apps 'Version 220' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Saturday, April 9th, 2016.

 

The Version 220 rollout begins on Saturday, April 9th, between 12 am and 5 am UTC.

 

Profiler and applications hosted at 'apps.p01.eloqua.com' (for Pod 1) ,'apps.p02.eloqua.com/' (for Pod 2), 'apps.p03.eloqua.com' (for Pod 3) and 'apps.p04.eloqua.com' (for Pod 4) will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

 

To determine if you are on Pod 1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 1 URL has the following format - secure.p01.eloqua.com/

 

To determine if you are on Pod 2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 2 URL has the following format - secure.p01.eloqua.com/

 

To determine if you are on Pod 3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 3 URL has the following format - secure.p03.eloqua.com/

 

To determine if you are on Pod 4:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 4 URL has the following format - secure.p04.eloqua.com


Oracle Eloqua Apps Release: Version 220

 

 

The Eloqua Apps 'Version 220' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, April 8th, 2016.

 

The Version 220 rollout begins on Friday, April 8th at 8 pm to Saturday, April 9th at 1 am UTC.

 

Profiler and applications hosted at ''apps.p06.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

To determine if you are on Pod 6:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 6 URL has the following format - secure.p06.eloqua.com/.


====================================

**Update** Friday, Apr. 8th, 10:55 am UTC

 

The maintenance has concluded successfully.

====================================




Oracle Eloqua Apps Release: Version 220

 

 

The Eloqua Apps 'Version 220' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, April 8th, 2016.

 

The Version 220 rollout begins on Friday, April 8th, at 10 am and will conclude by 3 pm UTC.

 

Profiler and applications hosted at ''apps.p07.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

To determine if you are on Pod 7:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 7 URL has the following format - secure.p07.eloqua.com/.

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