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**Update** Wednesday, July 6th, 9:45 am UTC

 

The maintenance for POD 2 has concluded, however post maintenance it was discovered that there are issues with the Bulk API.  Details are being gathered and next update will be at 11:00 am UTC

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**Update** Wednesday, July 6th, 10:30 am UTC

 

The Bulk API is now responding and the maintenance is complete.

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Eloqua 481 Release


The Eloqua 481 Release will roll out on Wednesday, July 6th, 2016 between 3 am and 9 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.



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**Update** Friday, July 3rd, 3:00 pm UTC

 

The maintenance for POD 3 has concluded successfully.

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Scheduled Maintenance Advisory: Sunday, July 3rd, 2016



Eloqua will be performing a scheduled maintenance on Sunday, July 3rd, 2016 between 9am to 3pm UTC.


During portions of this maintenance period, access to your Eloqua instance will be unavailable. Our System Status page on Topliners will be updated with progress during the maintenance.


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**Update** Wednesday, June 29th, 4:12 am UTC

 

The maintenance for POD 2 has concluded successfully.

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Scheduled Maintenance Advisory: Wednesday, June 29th, 2016



Eloqua will be performing a scheduled maintenance on Wednesday, June 29th, 2016 between 3am to 9am UTC.


During portions of this maintenance period, access to your Eloqua instance will be unavailable. Our System Status page on Topliners will be updated with progress during the maintenance.

Our Cloud Operations Team is currently investigating an incident where the Eloqua application is unavailable for POD 3 and 4 clients. We do not currently have an ETA for resolution, and the next update will be at 9pm UTC.

 

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**Update** Wednesday, June 22nd, 9:00 pm UTC


Cloud Operations Team is aggressively working on this incident.  Next update will be around 10:00 pm UTC

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**Update** Wednesday, June 22nd, 10:00 pm UTC


Cloud Operations Team is aggressively working on this incident.  Next update will be around 11:00 pm UTC

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**Update** Wednesday, June 22nd, 11:00 pm UTC


Cloud Operations has restored POD 3 and 4 at a degraded state.  ETA for the POD to be available will be ~3 hours.  Next update will be at 1:00 am UTC

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**Update** Thursday, June 23rd, 12:45 am UTC


Our Cloud Operations team has confirmed that this incident is now resolved.


After analysis by our support teams, it was determined that the incident resulted from a storage issue. The storage issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

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Our Cloud Operations Team is currently investigating an incident where POD 3 clients are not able to access the Eloqua application. We do not currently have an ETA for resolution, and the next update will be at 8pm UTC.

 

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**Update** Monday, June 20th, 7:11 pm UTC


This incident is now resolved.

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**Update** Friday, June 24th, 11:05 am UTC

 

The maintenance for POD 7 has concluded successfully.

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**Update** Friday, June 24th, 8:53 pm UTC

 

The maintenance for POD 6 has concluded successfully.

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**Update** Saturday, June 25th, 2:23 am UTC

 

The maintenance for POD 4 has concluded successfully.

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Oracle Eloqua Apps Release: Version 223

 

 

The Eloqua Apps 'Version 223' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, June 24th, 2016.

 

The Version 223 rollout starting Friday, June 24th, 2016.

 

The per pod schedule is as follows:

 

  • POD 1, 2, 3, 4: Saturday, June 25th from 12am to 5am UTC
  • POD 6: Friday, June24 at 8pm to Saturday, June 25th at 1am UTC
  • POD 7: Friday, June 24th from 10am to 3pm UTC

 

Profiler and applications hosted at 'apps.p01.eloqua.com' (for Pod 1) ,'apps.p02.eloqua.com' (for Pod 2), etc will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

To determine your POD:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Your POD URL has the following format: secure.p01.eloqua for POD 1, secure.p02.eloqua.com for POD 2, etc.


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**Update** Wednesday, June 25th, 1:30 pm UTC

 

The maintenance for POD 3 has moved to Sunday, July 3rd from 9am to 3pm UTC.

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**Update** Sunday, June 26th, 12:08 pm UTC

 

The maintenance for POD 1 has concluded successfully.

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Scheduled Maintenance Advisory: Sunday, June 26th, 2016



Eloqua will be performing scheduled maintenance for POD 1 on Sunday, June 26th, 2016 from 11am to 3pm UTC.


The impact of the Eloqua Service will be minimal, as customers may experience a temporary performance degradation during the window. The services that we need to redeploy are related to Forms.

We estimate the maintenance will take around 3 hours to complete, however, our System Status page on Topliners will be updated with our progress during the maintenance.



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**Update** Friday, June 24th, 12:31 pm UTC

 

The maintenance for POD 7 has concluded successfully.

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**Update** Friday, June 24th, 9:48 pm UTC

 

The maintenance for POD 6 has concluded successfully.

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**Update** Saturday, June 25th, 3:28 am UTC

 

The maintenance for POD 4 has concluded successfully.

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Scheduled Maintenance Advisory: Friday, June 24th, 2016



Eloqua will be performing scheduled maintenance on Friday, June 24th, 2016.


The per pod schedule is as follows:


  • POD 4: Saturday, June 25th from 12:30am to 6am UTC
  • POD 6: Friday, June 24th at 8pm to Saturday, June 25th at 2am UTC
  • POD 7: Friday, June 24th from 10am to 4pm UTC


The impact of the Eloqua Service will be minimal, as customers may experience a temporary performance degradation during the window. The services that we need to redeploy are related to Forms.

We estimate the maintenance will take around 3 hours to complete, however, our System Status page on Topliners will be updated with our progress during the maintenance.



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**Update** Wednesday, June 22, 3:10 am UTC

 

The maintenance for POD 2 has concluded successfully.

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Scheduled Maintenance Advisory: Wednesday, June 22nd, 2016



Eloqua will be performing scheduled maintenance on Wednesday, June 22nd, 2016 from 3am to 9am UTC.


The impact of the Eloqua Service will be minimal, as customers may experience a temporary performance degradation during the window. The services that we need to redeploy are related to Forms.

We estimate the maintenance will take around 3 hours to complete, however, our System Status page on Topliners will be updated with our progress during the maintenance.



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**Update** Sunday, June 26th, 3:35 pm UTC

 

The maintenance for POD 3 and 4 has concluded successfully.

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Scheduled Maintenance Advisory: Sunday, June 26th, 2016

 

 

Eloqua will be performing a scheduled maintenance on Sunday, June 26th from 9am to 9pm UTC.


During portions of this maintenance period, access to your Eloqua instance will be unavailable.


It is advised that during the time you do not attempt to access your Eloqua instance. Our System Status page on Topliners will be updated with progress during the maintenance.

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**Update** Tuesday, June 14th, 8:36 pm UTC

 

The maintenance for POD 1 and 3 has concluded successfully.

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Emergency Maintenance Advisory: Tuesday, June 14th, 2016



Eloqua will be performing an emergency maintenance on Tuesday, June 14th, 2016 at 8pm to Wednesday, June 15th, 2016 at 12am UTC.


The impact of the Eloqua Service will be minimal, as customers may experience a temporary performance degradation during the window. Our System Status page on Topliners will be updated with progress during the maintenance.


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**Update** Sunday, June 12th, 1:30 pm UTC

 

The maintenance for POD 1 and 3 has concluded successfully.

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Emergency Maintenance Advisory: Sunday, June 12th, 2016



Eloqua will be performing an emergency maintenance on Sunday, June 12th, 2016 between 1pm to 3pm UTC.


The impact of the Eloqua Service will be minimal, as customers may experience a temporary performance degradation during the window. Our System Status page on Topliners will be updated with progress during the maintenance.


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**Update** Friday, June 24th, 12:31 pm UTC

 

The maintenance for POD 7 has concluded successfully.

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**Update** Friday, June 24th, 9:48 pm UTC

 

The maintenance for POD 6 has concluded successfully.

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**Update** Saturday, June 25th, 3:28 am UTC

 

The maintenance for POD 4 has concluded successfully.

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Scheduled Maintenance Advisory: Friday, June 24th, 2016



Eloqua will be performing scheduled maintenance on Friday, June 24th, 2016.


The per pod schedule is as follows:

 

  • POD 4: Saturday, June 25th from 12am to 6am UTC
  • POD 6: Friday, June 24th at 8pm to Saturday, June 25th at 2am UTC
  • POD 7: Friday, June 24th from 10am to 4pm UTC


During portions of this maintenance period, access to your Eloqua instance will be unavailable. Our System Status page on Topliners will be updated with progress during the maintenance.


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**Update** Saturday, June 18th, 1:24 am UTC

 

The maintenance for POD 4 concluded successfully.

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Scheduled Maintenance Advisory: Saturday, June 18th, 2016



Eloqua will be performing a scheduled maintenance on Saturday, June 18th, 2016 between 12:30am to 6am UTC.


During portions of this maintenance period, access to your Eloqua instance will be unavailable. Our System Status page on Topliners will be updated with progress during the maintenance.


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**Update** Sunday, June 19th, 10:33 am UTC

 

The maintenance for POD 1 and 3 has concluded successfully.

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Scheduled Maintenance Advisory: Sunday, June 19th, 2016



Eloqua will be performing a scheduled maintenance on Sunday, June 19th, 2016 between 9am to 3pm UTC.


During portions of this maintenance period, access to your Eloqua instance will be unavailable. Our System Status page on Topliners will be updated with progress during the maintenance.


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**Update** Wednesday, June 15th, 5:13 am UTC

 

The maintenance for POD 2 has concluded successfully.

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Scheduled Maintenance Advisory: Wednesday, June 15th, 2016



Eloqua will be performing a scheduled maintenance on Wednesday, June 15th, 2016 between 3am to 9am UTC.


During portions of this maintenance period, access to your Eloqua instance will be unavailable. Our System Status page on Topliners will be updated with progress during the maintenance.



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**Update** Friday, June 17th, 2:18 pm UTC

 

The maintenance for POD 7 has concluded successfully.

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Scheduled Maintenance Advisory: Friday, June 17th, 2016

 

 

Eloqua will be performing a scheduled maintenance on Friday, June 17th from 10am to 4pm UTC.


During portions of this maintenance period, the following will be unavailable:

  • Access to your Eloqua instance

 

It is advised that during the time you do not attempt to access your Eloqua instance.Offline form capturing will be enabled. Our System Status page on Topliners will be updated with progress during the maintenance.


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**Update** Friday, June 17th, 11:07 pm UTC

 

The maintenance for POD 6 has concluded successfully.

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Scheduled Maintenance Advisory: Friday, June 17th, 2016

 

 

Eloqua will be performing a scheduled maintenance on Friday, June 17th at 8pm to Saturday, June 18th at 2am UTC


During portions of this maintenance period, the following will be unavailable:

  • Access to your Eloqua instance

 

It is advised that during the time you do not attempt to access your Eloqua instance.Offline form capturing will be enabled. Our System Status page on Topliners will be updated with progress during the maintenance.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps is unavailable for POD 7clients. No ETA is available, the next update will be at approximately 7:30 pm UTC.

 

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**Update** Thursday, June 9th, 7:30 pm UTC

 

Our Cloud Operations team continues to aggressively work on resolving this incident. The next scheduled update will be at approximately 8:30 pm UTC.

 

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**Update** Thursday, June 9th, 8:30 pm UTC

 

Our Cloud Operations team continues to aggressively work on resolving this incident. The next scheduled update will be at approximately 9:30 pm UTC.

 

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**Update** Thursday, June 9th, 9:30 pm UTC

 

Our Cloud Operations team continues to aggressively work on resolving this incident. The next scheduled update will be at approximately 10:30 pm UTC.

 

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**Update** Thursday, June 9th, 9:48 pm UTC

 

The incident is now resolved.


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**Update** Friday, June 10th, 10:56 am UTC

 

The maintenance for POD 7 has concluded successfully.

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**Update** Friday, June 10th, 10:31 pm UTC

 

The maintenance for POD 6 has concluded successfully.

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**Update** Saturday, June 11th, 1:26 am UTC

 

The maintenance for POD 4 has concluded successfully.

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Emergency Maintenance Advisory: Friday, June 10th, 2016



Eloqua will be performing an emergency maintenance on Friday, June 10th, 2016.


The per pod schedule is as follows:

 

  • POD 4: Saturday, June 11th from 12am to 6am UTC
  • POD 6: Friday, June 10th at 8pm to Saturday, June 11th at 2am UTC
  • POD 7: Friday, June 10th from 10am to 4pm UTC


The impact of the Eloqua Service will be minimal, as customers may experience a temporary performance degradation during the window.
We estimate the maintenance will take around 4 hours to complete, however, our System Status page on Topliners will be updated with our progress during the maintenance.


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**Update** Wednesday, June 8th, 3:37 am UTC

 

The maintenance for POD 2 has concluded successfully.

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Emergency Maintenance Advisory: Wednesday, June 8th, 2016



Eloqua will be performing an emergency maintenance on Wednesday, June 8th, 2016 between 3am to 9am UTC.


The impact of the Eloqua Service will be minimal, as customers may experience a temporary performance degradation during the window.

We estimate the maintenance will take around 4 hours to complete, however, our System Status page on Topliners will be updated with our progress during the maintenance.



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**Update** Tuesday, June 5th, 4:50 am UTC

 

The maintenance for POD 1 and 3 has concluded successfully.

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Emergency Maintenance Advisory: Tuesday, June 7th, 2016



Eloqua will be performing an emergency maintenance on Tuesday, June 7th, 2016 between 4am to 10am UTC.


The impact of the Eloqua Service will be minimal, as customers may experience a temporary performance degradation during the window.
We estimate the maintenance will take around 4 hours to complete, however, our System Status page on Topliners will be updated with our progress during the maintenance.

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