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We are aware of an incident where POD 6 clients are not able to log into the Eloqua Application. The Cloud Operations Team is currently investigating the incident and are working to resolve this. We cannot provide an ETA, but the next scheduled update will be around 1:16 am UTC.

 

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**Update** Friday, November 25th, 1:16 am UTC.

 

The application is now accessible.

Scheduled Maintenance Advisory: Friday, November 18th, 2016

 

 

Eloqua will be performing scheduled maintenance on Friday, November 18th, 2016 between 3 am to 5am UTC.

 

There will be minimal to no impact to the Eloqua application during this maintenance period.

Our System Status page on Topliners will be updated with progress during the maintenance.

 

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**Update** Sunday, December 4th, 3:51pm UTC

 

The maintenance for POD 1 has concluded successfully.

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Eloqua 484 Release

 

The Eloqua 484 Release will roll out on Sunday, December 4th, 2016 between 10 am and 10 pm UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

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**Update** Saturday, December 3rd, 6:01am UTC

 

The maintenance for POD 4 has concluded successfully.

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Eloqua 484 Release

 

 

The Eloqua 484 Release will roll out on Friday, December 2nd between 1 am and 7 am UTC.

 

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

Our development team is investigating an incident where there is an issue with datacard uploads when using map to contact. No ETA is available, the next update will be at approximately 5 pm UTC.

 

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**Update** Friday, Nov 11th, 4:59 pm UTC

 

We have identified the fix and are currently testing it. The next update will be at approximately 6 pm UTC.

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**Update** Friday, Nov 11th, 5:53 pm pm UTC

 

We have identified a fix and will be pushing out to production as soon as possible. The next update will be at approximately 7 pm UTC.

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**Update** Friday, Nov 11th, 7:03 pm pm UTC

 

We are still testing and will be pushing out to production as soon as possible. The next update will be at approximately 8 pm UTC.

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**Update** Friday, Nov 11th, 8:05 pm pm UTC

 

The fix has been deployed on all pods. The incident is now resolved.

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Scheduled Maintenance Advisory: Sunday, November 20th, 2016

 

 

Eloqua will be performing scheduled maintenance on Sunday, November 20th, 2016 between 1 am to 5am UTC.

 

During portions of this maintenance period, the impact is minimal as you may experience minor performance degradation.

You are advised to avoid using the application during this window. Our System Status page on Topliners will be updated with progress during the maintenance.

Scheduled Maintenance Advisory: Saturday, November 19th, 2016

 

 

Eloqua will be performing scheduled maintenance on Saturday, November 19th, 2016 between 9 pm to 1 am UTC.

 

During portions of this maintenance period, the impact is minimal as you may experience minor performance degradation.

You are advised to avoid using the application during this window. Our System Status page on Topliners will be updated with progress during the maintenance.

Emergency Maintenance Advisory: Saturday, November 12th, 2016

 

 

Eloqua will be performing emergency maintenance on Saturday, November 12th, 2016 between 1 am to 7 am UTC.

 

During this maintenance period, the impact is minimal as you may experience minor performance degradation on Insight.

You are advised to avoid using the application during this window. Our System Status page on Topliners will be updated with progress during the maintenance.

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**Update** Friday, November 18th, 12:53 pm UTC

 

The maintenance for POD 7 has concluded successfully.

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**Update** Friday, November 18th, 9:32 pm UTC

 

The maintenance for POD 6 has concluded successfully.

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**Update** Saturday, November 19th, 1:47 am UTC

 

The maintenance for POD 2 has concluded successfully.

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**Update** Saturday, November 19th, 2:32 am UTC

 

The maintenance for POD 4 has concluded successfully.

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**Update** Saturday, November 19th, 3:24 am UTC

 

The maintenance for POD 1 has concluded successfully.

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**Update** Saturday, November 19th, 4:25 am UTC

 

The maintenance for POD 3 has concluded successfully.

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Oracle Eloqua Apps Release: Version 228

 

 

The Eloqua Apps 'Version 228' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, November 18th, 2016.

 

The Version 228 rollout starting Friday, October 14th, 2016.

 

The per pod schedule is as follows:

 

  • POD 1, 2, 3, 4: Saturday, November 19th from 1am to 6am UTC
  • POD 6: Friday, November 18th at 9pm to Saturday, November 19th at 2am UTC
  • POD 7: Friday, November 18th from 11am to 4pm UTC

 

Profiler and applications hosted at 'apps.p01.eloqua.com' (for Pod 1) ,'apps.p02.eloqua.com' (for Pod 2), etc will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

To determine your POD:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Your POD URL has the following format: secure.p01.eloqua for POD 1, secure.p02.eloqua.com for POD 2, etc.

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**Update** Wednesday, November 16th, 1:26 pm UTC

 

The maintenance for POD 1 has been rescheduled for Sunday, December 4th, 2016

 

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Eloqua 484 Release

 

The Eloqua 484 Release will roll out on Sunday, November 27th, 2016 between 10 am and 10 pm UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

====================================

**Update** Wednesday, November 16th, 1:26 pm UTC

 

The maintenance for POD 4 has been rescheduled for Friday, December 2nd, 2016.

 

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Eloqua 484 Release

 

 

The Eloqua 484 Release will roll out on Saturday, November 26th between 1 am and 7 am UTC.

 

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

====================================

**Update** Sunday, November 20th, 4:00 pm UTC

 

The maintenance for POD 3 has concluded successfully.

====================================

 

 

 

 

Eloqua 484 Release

 

The Eloqua 484 Release will roll out on Sunday, November 20th, 2016 between 10 am and 10 pm UTC.

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

====================================

**Update** Saturday, November 19th, 1:00 am UTC

 

The maintenance for POD 6 has concluded successfully.

====================================

 

 

Eloqua 484 Release

 

The Eloqua 484 Release will roll out on Friday, November 18th at 9 pm to Saturday, November 19th at 3 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

====================================

**Update** Friday, November 18th, 2:08 pm UTC

 

The maintenance for POD 7 has concluded successfully.

====================================

 

 

Eloqua 484 Release

 

 

The Eloqua 484 Release will roll out on Friday, November 18th between 11 am and 5 pm UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

====================================

**Update** Wednesday, Nov. 16th, 7:18 am UTC

 

The maintenance for POD 2 has concluded successfully.

====================================

 

 

 

Eloqua 484 Release

 

 

The Eloqua 484 release will roll out on Wednesday, November 16th, 2016 between 4 am to 10 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

====================================

**Update** Monday, Nov 7th, 7:51 pm UTC

 

Our Cloud Operations team has confirmed that this incident is now resolved.

====================================


Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps is unavailable for POD 4 Clients.  No ETA is available, the next update will be at approximately 9:00 pm UTC.

====================================

**Update** Friday, Nov 3rd, 4:50 pm UTC

 

The maintenance for POD 1 has concluded successfully.

====================================

 

 

Emergency Maintenance Advisory: Thursday, November 3rd, 2016

 

Eloqua will be performing emergency maintenance on Thursday, November 3rd, 2016 between 4pm and 5pm UTC.

 

A defect has been identified in POD 1 that affects contacts ability to flow through campaigns.   Oracle will be performing an Emergency maintenance at 12:00 pm EST (4:00 pm UTC) to address this issue.  If you are impacted by this issue, you will be receiving additional communications on remediation steps.  During this maintenance period, the application will not be available as application processing will be turned off during this hour. It is advised you do not use the application during this window.  Our System Status page on Topliners will be updated with progress during the maintenance.

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