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**Update** Friday, April 7th, 2017, 9:26 PM UTC

 

The maintenance for POD 6 has concluded.

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Eloqua 487 Release

 

The Eloqua 487 Release will roll out on Friday, April 7th, 2017 at 8 pm to Saturday, April 8th at 2 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

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**Update** Friday, April 7th, 2017, 12:41 PM UTC

 

The maintenance for POD 7 has concluded.

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Eloqua 487 Release

 

 

The Eloqua 487 Release will roll out on Friday, April 7th, 2017 between 10 am and 4 pm UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

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**Update** Sunday, April 9th, 2017, 12:25 PM UTC

 

The maintenance for POD 3 has concluded.

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Eloqua 487 Release

 

The Eloqua 487 Release will roll out on Sunday, April 9th, 2017 between 9 am and 9 pm UTC.

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

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**Update** Wednesday, April 5th, 2017, 4:44 AM UTC

 

The maintenance for POD 2 has concluded.

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Eloqua 487 Release

 

 

The Eloqua 487 release will roll out on Wednesday, April 5th, 2017 between 3 am to 9 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

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**Update** Saturday, April 22nd, 2017, 3:20 AM UTC

 

The maintenance for POD 4 has concluded.

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Eloqua 487 Release

 

 

The Eloqua 487 Release will roll out on Saturday, April 22nd, 2017 between 12 am and 6 am UTC.

 

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

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**Update** Sunday, April 23rd, 2017, 12:42 PM UTC

 

The maintenance for POD 1 has concluded.

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Eloqua 487 Release

 

The Eloqua 487 Release will roll out on Sunday, April 23rd, 2017 between 9 am and 9 pm UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

Our Cloud Operations Team have identified an issue where some POD 4 clients are not able to log into the Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 9:30 am UTC.

 

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**Update** Saturday, March 25th, 9:30 AM UTC

 

Our Cloud Operations Team has identified the root cause of this incident. They are currently working towards resolving the issue. No ETA is available, the next update will be at approximately 1:30 pm UTC.

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**Update** Saturday, March 25th, 12:46 PM UTC

 

Our Cloud Operations Team has confirmed the incident is now resolved.

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**Update** Wednesday, March 29th, 4:16 AM UTC

 

The maintenance for POD 2 has concluded.

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Emergency Maintenance Advisory: Wednesday, March 29th, 2017

 

 

 

Eloqua will be performing emergency maintenance on Wednesday, March 29th, 2017 between 3 am to 9 am UTC.

 

During periods of the maintenance, you may experience intermittent availability of the Eloqua application during this window.

Our System Status page on Topliners will be updated with progress during the maintenance.

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**Update** Sunday, March 26th, 10:33 AM UTC

 

The maintenance for POD 1 and 3 has concluded.

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Emergency Maintenance Advisory: Sunday, March 26th, 2017

 

 

 

Eloqua will be performing emergency maintenance on Sunday, March 26th, 2017 between 9 am to 3 pm UTC.

 

During periods of the maintenance, you may experience intermittent availability of the Eloqua application during this window.

Our System Status page on Topliners will be updated with progress during the maintenance.

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**Update** Friday, March 24th, 12:04 PM UTC

 

The maintenance for POD 7 has concluded.

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**Update** Friday, March 24th, 8:58 PM UTC

 

The maintenance for POD 6 has concluded.

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**Update** Saturday, March 25th, 1:30 AM UTC

 

The maintenance for POD 4 has concluded.

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Emergency Maintenance Advisory: Friday, March 24th, 2017

 

 

Eloqua will be performing emergency maintenance on Friday, March 24th, 2017.

 

The per pod schedule is as follows:

 

    POD 4:  Saturday, March 25th from 12 am to 6 am UTC

    POD 6:  Friday, March 24th from 8 pm to 2 am UTC

    POD 7:  Friday, March 24th from 10 am to 4 pm UTC

 

During periods of the maintenance, you may experience intermittent availability of the Eloqua application during this window.

Our System Status page on Topliners will be updated with progress during the maintenance.

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**Update** Friday, March 31st, 12:01 PM UTC

 

The maintenance for POD 7 has concluded.

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**Update** Saturday, April1st, 12:48 AM UTC

 

The maintenance for POD 6 has concluded.

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**Update** Saturday, April1st, 3:35 AM UTC

 

The maintenance for POD 2 & 4 has concluded.

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**Update** Saturday, April1st, 4:52 AM UTC

 

Our Cloud Operations team requires an additional hour for the POD 1 and 3 maintenance. The next update is scheduled for 6 am UTC.

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**Update** Saturday, April1st, 6:00 AM UTC

 

The maintenance for POD 3 has concluded. Our Cloud Operations team requires an additional 3 hours for the POD 1 maintenance. The next update is scheduled for 9 am UTC.

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**Update** Saturday, April1st, 8:09 AM UTC

 

The maintenance for POD 1 has concluded.

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Oracle Eloqua Apps Release: Version 232

 

 

The Eloqua Apps 'Version 232' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, March 31st, 2017.

 

The Version 232 rollout starting Friday, March 31st, 2017.

 

The per pod schedule is as follows:

 

  • POD 1, 2, 3, 4: Saturday, April 1st from 12am to 5am UTC
  • POD 6: Friday, March 31st at 8pm to Saturday, April 1st at 1am UTC
  • POD 7: Friday, March 31st from 10am to 3pm UTC

 

Profiler and applications hosted at 'apps.p01.eloqua.com' (for Pod 1) ,'apps.p02.eloqua.com' (for Pod 2), etc will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

To determine your POD:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Your POD URL has the following format: secure.p01.eloqua for POD 1, secure.p02.eloqua.com for POD 2, etc.

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**Update** Thursday, March 9th, 6:57 PM UTC

 

The maintenance for POD 6 and 7 has been cancelled.

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**Update** Friday, March 10th, 5:14 AM UTC

 

The maintenance for POD 1, 2 and 4 has concluded.

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**Update** Friday, March 10th, 5:42 AM UTC

 

The maintenance for POD 3 has concluded.

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**Update** Friday, March 10th, 5:42 AM UTC

 

The maintenance for POD 6 and 7 will be rescheduled in an existing maintenance window.

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Emergency Maintenance Advisory: Thursday, March 9th, 2017

 

 

Eloqua will be performing emergency maintenance on Thursday, March 9th, 2017.

 

The per pod schedule is as follows:

 

    POD 1, 2, 3, 4:  Friday, March 10th from 4 am to 10 am UTC

    POD 6:  Thursday, March 9th from 9 pm to 3 am UTC

    POD 7:  Thursday, March 9th from 5 pm to 11 pm UTC

 

During periods of the maintenance, the Eloqua login and contact uploads will be affected.

Our System Status page on Topliners will be updated with progress during the maintenance.

Our Cloud Operations team have identified an issue where the clients are experiencing degraded performance with login to Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 12 am UTC.

 

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**Update** Saturday, March 4th, 12:00 AM UTC

 

Our Cloud Operations Team continue to investigate and work on resolving this incident. The next update is scheduled for 1 am UTC.

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**Update** Sunday, March 5th, 12:29 AM UTC

 

Our Cloud Operations Team has confirmed the incident is now resolved.

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Our Cloud Operations team have identified an issue where the Eloqua application is unavailable for POD 3 clients. We do not currently have an ETA for resolution. The next update will be at approximately 4 am UTC.

 

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**Update** Saturday, March 4th, 4:00 AM UTC

 

Our Cloud Operations Team continue to aggressively work on resolving this incident. The next update is scheduled for 5 am UTC.

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**Update** Saturday, March 4th, 5:00 AM UTC

 

Our Cloud Operations Team continue to investigate and work on resolving this incident. The next update is scheduled for 6 am UTC.

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**Update** Saturday, March 4th, 6:00 AM UTC

 

Services are back online but at a degraded state. Our Cloud Operations team is working to get them working at full capacity. The next update is scheduled for 7 am UTC.

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**Update** Saturday, March 4th, 6:31 AM UTC

 

Our Cloud Operations Team has confirmed the incident is now resolved.

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