Skip navigation

==========================================

**Update** Saturday, February 10th, 9:13 AM UTC

 

The maintenance for POD 2 has concluded successfully

==========================================

 

 

 

 

Eloqua 18A Release

 

 

The Eloqua 18A release will roll out on Saturday, February 10th, 2018 between 2 am to 11 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder, emails and Eloqua Apps will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

Our Cloud Operations team is currently investigating an incident where clients are receiving an error message when logging into the Eloqua Application. We do not currently have an ETA for resolution. The next update will be at approximately 10:00 pm UTC

 

====================================

**Update** Sunday, January 28th, 9:48 pm UTC

 

Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 11:00 pm UTC.

 

====================================

**Update** Sunday, January 28th, 10:00 pm UTC

 

This incident has been resolved.

====================================

 

====================================

**Update** Friday, January 26th, 3:47 am UTC

 

The maintenance for POD 1- 4 has concluded successfully.

 

====================================

**Update** Friday, January 26th, 8:51 pm UTC

 

The maintenance for POD 6 has concluded successfully.

 

====================================

 

Emergency Maintenance Advisory: Friday, January 26th, 2018

 

Eloqua will be performing emergency maintenance today, Friday, January 26th, 2018.

 

During this maintenance period, there will be intermittent performance with Integration and Data import and export.  

Our System Status page on Topliners will be updated with progress during the window.

 

The per pod schedule is as follows:

 

  • POD 6: Friday, January 26th at 8pm to Saturday, January 27th at 5am UTC
  • POD 1,2,3,4: Saturday, January 27th from 1am to 9am UTC

Scheduled Maintenance Advisory: Friday, February 9th, 2018

 

 

Eloqua will be performing scheduled network maintenance on Friday, February 9th, 2018 at 8 pm to Saturday, February 10th, 2018 at 5 am UTC.

 

This maintenance will have no expected impact.

Our System Status page on Topliners will be updated with progress during the window.

 

Scheduled Maintenance Advisory: Friday, February 9th, 2018

 

 

Eloqua will be performing scheduled network maintenance on Friday, February 9th, 2018 between 10 am to 7 pm UTC.

 

This maintenance will have no expected impact.

Our System Status page on Topliners will be updated with progress during the window.

====================================

**Update** Thursday, January 25th, 5:10 pm UTC

 

This incident is now closed.

 

====================================

 

Our Cloud Operations team is currently investigating an issue where clients are receiving an error message when attempting to access insight on POD 6. We do not currently have an ETA for resolution. The next update will be at approximately 6:00 pm UTC

====================================

**Update** Tuesday, January 23rd, 5:00 am UTC

 

This incident is now resolved.

 

====================================

**Update** Monday, January 22nd, 6:09 pm UTC

 

Oracle teams are working aggressively on a fix to the issue.  The next update will be at approximately 2:30 pm UTC on Tuesday, January 23rd

 

====================================

**Update** Monday, January 22nd, 6:09 pm UTC

 

Our Cloud operations and development have isolated the issue and are in the process of developing and testing a fix.  Next update will be around 8:00 pm UTC

 

====================================

 

Our Cloud Operations and Development Team is investigating an incident where customers are getting an error message ("Your connection is not private") when attempting to access branded page with embedded branded assets.  Access to the asset is possible if you bypass the security warning.  We do not currently have an ETA for resolution. The next scheduled update will be around  7:00 pm UTC.

====================================

**Update** Saturday, January 20th, 1:45 pm UTC

 

This incident is now closed.

 

====================================

 

 

Our Cloud Operations team is currently investigating an issue where clients are receiving an error message when attempting to access insight on POD 1. We do not currently have an ETA for resolution. The next update will be at approximately 3:00 pm UTC

====================================

**Update** Saturday, January 20th, 11:50 am UTC

 

This incident is now resolved.

 

=====================================

 

 

Our Cloud Operations team is currently investigating an incident where clients are not able to log into the Eloqua Application. We do not currently have an ETA for resolution. The next update will be at approximately 12:50 pm UTC

====================================

**Update** Thursday, January 18th, 11:14 pm UTC

 

This incident is now closed.

 

====================================

**Update** Thursday, January 18th, 10:35 pm UTC

 

Our Cloud Operations Team has confirmed that insight is up but performance might be degraded.  Team will continue to work on the issue. The next update will be around 12:00 am UTC

 

====================================

Our Cloud Operations team is currently investigating an issue where clients are receiving an error message when attempting to access insight on POD 4. We do not currently have an ETA for resolution. The next update will be at approximately 10:30 pm UTC

Emergency Maintenance Advisory: Sunday, January 21st, 2018

 

 

Eloqua will be performing emergency network maintenance on Sunday, January 21st, 2018 between 1 am to 5 am UTC.

 

This mainteance will have no expected impact.

Our System Status page on Topliners will be updated with progress during the window.

=================================

**Update** Saturday, January 13th, 5:30 am UTC

 

The maintenance has concluded.

 

====================================

**Update** Saturday, January 13th, 3:45 am UTC

 

Our Cloud Operations Team will need 1.5 more hour to complete the maintenance.  The next update will be around 5:30 am UTC.

 

====================================

 

 

 

Emergency Maintenance Advisory: Saturday, January 13th, 2018

 

Eloqua will be performing emergency maintenance on Saturday, January 13th, 2018 between  2:00 am and 4:00 am UTC.

 

During this maintenance period, Eloqua apps will be paused during this window.

Our System Status page on Topliners will be updated with progress during the window.

===================================

**Update** Saturday, January 20th, 10:50 AM UTC

 

The maintenance for POD 1 has concluded successfully.

===================================

**Update** Saturday, January 20th, 7:30 AM UTC

 

The maintenance for POD 3 has concluded successfully.

===================================

**Update** Saturday, January 20th, 7:30 AM UTC

 

The maintenance for POD 4 has concluded successfully.

===================================

 

 

 

 

 

Eloqua 493 Release

 

The Eloqua 493 Release will roll out on Saturday, January 20th, 2018 between 2 am and 11 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

===================================

**Update** Friday, January 19th, 10:40 PM UTC

 

The maintenance for POD 6 has concluded successfully.

===================================

 

Eloqua 493 Release

 

The Eloqua 493 Release will roll out on Friday, January 19th, 2018 at 8 pm to Saturday, January 20th, 2018 at 5 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

===================================

**Update** Friday, January 19th, 2:00 PM UTC

 

The maintenance for POD 7 has concluded successfully.

===================================

 

 

 

 

Eloqua 493 Release

 

 

The Eloqua 493 Release will roll out on Friday, January 19th, 2018 between 10 am and 7 pm UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

====================================

**Update** Sunday, January 7th, 9:00 am UTC

 

Our Cloud Operations Team has confirmed that the issue is now resolved.

 

====================================

**Update** Sunday, January 7th, 7:47 am UTC

 

Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 9:00 am UTC.

 

====================================

**Update** Sunday, January 7th, 6:16 am UTC

 

POD 1 customers may experience performance degradation while working in Eloqua Apps.  Eloqua Apps is still inaccessible for POD 2 customers. The next scheduled update will be at approximately 8:00 am UTC.

 

====================================

**Update** Sunday, January 7th, 5:47 am UTC

 

Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 7:00 am UTC.

 

====================================

**Update** Sunday, January 7th, 5:00 am UTC

 

Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 6:00 am UTC.

 

===================================

 

 

Our Cloud Operations team is currently investigating an incident where clients are receiving an error message when logging into the Eloqua Apps. We do not currently have an ETA for resolution. The next update will be at approximately 5:00 am UTC

====================================

**Update** Sunday, January 7th, 1:20 am UTC

 

This incident is now resolved.

 

====================================

**Update** Sunday, January 7th, 1:00 am UTC

 

Oracle Content Marketing and Insight are now available.  Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 2:00 pm UTC.

 

====================================

 

Our Cloud Operations team is currently investigating an incident where clients are receiving an error message when logging into the Eloqua Apps, Oracle Content Marketing (compendium) and Insight. We do not currently have an ETA for resolution. The next update will be at approximately 1:00 am UTC

====================================

**Update** Saturday, January 6th, 12:43 pm UTC

 

The incident is now resolved.

 

====================================

**Update** Saturday, January 6th, 12:05 pm UTC

 

Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 1:00 pm UTC.

 

===================================

 

Our Cloud Operations team is currently investigating an incident where clients are receiving an error message when logging into the Eloqua Apps, Oracle Content Marketing (compendium) and Insight. We do not currently have an ETA for resolution. The next update will be at approximately 12:00 pm UTC

===================================

**Update** Friday, January 5th, 6:30 PM UTC

 

The maintenance has concluded successfully.

===================================

 

Emergency Maintenance Advisory: Friday, January 5th, 2018

 

Eloqua will be performing emergency maintenance on Friday, January 5th, 2018 between  6:00 pm and 10:00 pm UTC.

 

During this maintenance period, there will be intermittent performance with the sales cloud integration of the Eloqua apps.

Our System Status page on Topliners will be updated with progress during the window.

===================================

**Update** Saturday, January 13th, 8:13 AM UTC

 

The maintenance for POD 2 has concluded successfully.

===================================

 

 

Eloqua 493 Release

 

 

The Eloqua 493 release will roll out on Saturday, January 13th, 2018 between 2 am to 11 am UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

Filter Blog

By date: By tag: