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In an effort to minimize disruption to our customer’s marketing efforts, we decided to postpone the major infrastructure maintenance events previously scheduled for March 9th and revise our schedule for other datacenters. This critical maintenance event, which is required to enhance the uptime and performance abilities of our infrastructure will now be made as follows:

 

 

We expect the maintenance to be completed within a duration of 9 hours for each datacenter. Within that time period, portions of both the user facing and public facing capabilities of the Eloqua services such as landing pages and form capture will be briefly taken offline for various lengths of time. Our teams are making every efforts to keep disruptions to a minimum but our customers should take care to avoid conducting important marketing activities within the maintenance window.

 

Regards,

 

Pierre Custeau - V.P. of Product Management

 

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**Update** Saturday, 30th, 2:25 AM UTC

 

The maintenance has concluded successfully.
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Scheduled Maintenance Advisory: Friday, March 30th, 2018

 

 

Eloqua will be performing scheduled maintenance on Friday, March 30th, 2018 at 7 pm to Saturday, March 31st, 2018 at 4 am UTC.

 

During this maintenance window, the Eloqua platform will be made unavailable. We are working to minimize the impact of this maintenance, but you are recommended to plan accordingly, and also save your work and log out of the application prior to the maintenance start. For more information about this maintenance, please visit here. We will update this posting once the maintenance has been completed.

 

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**Update** Saturday, March 24th, 12:37 AM UTC

 

The maintenance has concluded successfully.
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Scheduled Maintenance Advisory: Friday, March 23rd, 2018

 

 

Eloqua will be performing scheduled maintenance on Friday, March 23rd, 2018 at 7 pm to Saturday, March 24th, 2018 at 4 am UTC.

 

During this maintenance window, the Eloqua platform will be made unavailable. We are working to minimize the impact of this maintenance, but you are recommended to plan accordingly, and also save your work and log out of the application prior to the maintenance start. For more information about this maintenance, please visit here. We will update this posting once the maintenance has been completed.

 

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**Update** Saturday, March 24th, 6:48 AM UTC

 

The maintenance has concluded successfully.
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Scheduled Maintenance Advisory: Saturday, March 24th, 2018

 

 

Eloqua will be performing scheduled maintenance on Saturday, March 24th, 2018 from 1:00 am to 10:00 am UTC.

 

During this maintenance window, the Eloqua platform will be made unavailable. We are working to minimize the impact of this maintenance, but you are recommended to plan accordingly, and also save your work and log out of the application prior to the maintenance start. For more information about this maintenance, please visit here. We will update this posting once the maintenance has been completed.

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**Update** Saturday, March 17th, 6:05 AM UTC

 

The maintenance has concluded successfully.
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Scheduled Maintenance Advisory: Saturday, March 17th, 2018

 

 

Eloqua will be performing scheduled maintenance on Saturday, March 17th, 2018 between 1 am to  10 am UTC.

 

During this maintenance window, the Eloqua platform will be made unavailable. We are working to minimize the impact of this maintenance, but you are recommended to plan accordingly, and also save your work and log out of the application prior to the maintenance start. For more information about this maintenance, please visit here. We will update this posting once the maintenance has been completed.

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**Update** Saturday, March 17th, 2:45 AM UTC

 

The maintenance for POD 3 and 4 has concluded successfully.
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**Update** Saturday, March 17th, 7:46 AM UTC

 

The maintenance for POD 1 and 2 has concluded successfully.
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Scheduled Maintenance Advisory: Saturday, March 17th, 2018

 

Eloqua will be performing scheduled maintenance on Saturday, March 17th, 2018 between 1 am to 10 am UTC.

 

During this maintenance period, Eloqua Apps will not be available during this window.

Our System Status page on Topliners will be updated with progress during the window.

 

 

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**Update** Friday, March 16th, 9:14 PM UTC

 

The maintenance has concluded successfully.
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Scheduled Maintenance Advisory: Friday, March 16th, 2018

 

Eloqua will be performing scheduled maintenance on Friday, March 16th, 2018 at 7 pm to Saturday, March 17th, 2018 at 4 am UTC.

 

During this maintenance period, Eloqua Apps will not be available during this window.

Our System Status page on Topliners will be updated with progress during the window.

 

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**Update** Friday, March 16th, 12:13 PM UTC

 

The maintenance has concluded successfully.
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Scheduled Maintenance Advisory: Friday, March 16th, 2018

 

Eloqua will be performing scheduled maintenance on Friday, March 16th, 2018 between 9 am to 6 pm UTC.

 

During this maintenance period, Eloqua Apps will not be available during this window.

Our System Status page on Topliners will be updated with progress during the window.

 

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**Update** Saturday, March 3rd, 8:30 pm UTC

 

Our Cloud Operations team has confirmed the issue is now resolved.

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Our Cloud Operations team have identified an issue where the Eloqua application is unavailable for POD 3 and 4 clients. We do not currently have an ETA for resolution. The next update will be at approximately 8 pm UTC.

We have heard your feedback regarding Eloqua's upcoming scheduled maintenances. Oracle System Ops is performing several critical system upgrades to mission critical portions of infrastructure to provide greater system stability going forward. Although 9 hours will be required to complete the entire set of work, we expect that form capture will be unavailable for less than 3 hours, and we will provide notice through the System Status posts (by respective Pod) as soon as it is once again available.

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