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Scheduled Maintenance Advisory: Friday, December 7th, 2018

 

Eloqua will be performing maintenance starting Friday, December 7th, 2018.

 

The per pod schedule is as follows:

 

  • POD 1, 2, 3, 4: Saturday, December 8th between 02:00 and 11:00 UTC  
  • POD 6: Between Friday, December 7th, 20:00 and Saturday December 8th, 00:00 UTC
  • POD 7: Friday, December 7th between 10:00 and 14:00 UTC

 

During this maintenance period Eloqua Apps, integrations relying on apps, and Sales tools (Engage/Profiler) will become temporarily unavailable. Contacts in canvas / programs relying on apps will be queued and workflows will resume once the maintenance is complete.

 

Our System Status page on Topliners will be updated with progress during the window.

Our Cloud Operations team is currently investigating an incident where clients may experience intermittent Profiler performance. We do not currently have an ETA for resolution. The next update will be at approximately 5:00 pm UTC.

Our Cloud Operations team is currently investigating an incident where clients are unable to log into the Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 2:00 pm UTC.

Eloqua 18D Release

 

The Eloqua 18D release will roll out on Friday, November 16th, 2018, 8:00 PM to Saturday, November 17th, 2018, 5:00 AM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

Eloqua 18D Release

 

The Eloqua 18D release will roll out on Saturday, November 17th, 2018, 02:00 AM to 11:00 AM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

Eloqua 18D Release

 

The Eloqua 18D release will roll out on Friday, November 16th, 2018, 10:00 AM to 7:00 PM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

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