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Scheduled Maintenance Advisory: Sunday, May 12th, 2019

 

 

In order to maintain the highest level of availability and performance of the Eloqua infrastructure, we are planning network maintenance on Sunday, May 12th at 5 pm to 9 pm UTC.

 

We recommend to plan accordingly by saving your work and logging out of the application prior to the maintenance start.

 

During the maintenance, the following Eloqua services will be affected and are expected to be unavailable for approximately 10 minutes:

 

  • The Eloqua application UI will be inaccessible to users
  • Emails will not be delivered
  • Apps including Integration Apps and the Eloqua Sales Tools will not be working
  • Contacts will not be flowing through apps but their flow will resume once the Apps go back online
  • Eloqua hosted Landing Pages will be unavailable

 

Our System Status page on Topliners will be updated with progress during the maintenance.

Our Cloud Operations team is currently investigating an issue where clients are receiving an error message when attempting to access insight on POD 4 and 6. We do not currently have an ETA for resolution. The next update will be at approximately 3:30 am UTC.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps is unavailable for POD 3 clients. No ETA is available, the next update will be at approximately 11 am UTC.

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