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Urgent Maintenance Advisory: Eloqua Apps - Friday, August 23rd, 2019

 

Eloqua will be performing urgent maintenance on Pod 7 for Eloqua Apps starting Friday, August 23rd between 5:00 pm and 6:00 pm UTC.


During this maintenance period Eloqua Apps, integrations relying on apps, and Sales tools (Engage/Profiler) will become temporarily unavailable. Contacts in canvas / programs relying on apps will be queued and workflows will resume once the maintenance is complete.

Our System Status page on Topliners will be updated with progress during the window.

Our Cloud Operations Team is currently investigating an incident that is impacting the performance of the BULK API on POD 4. We do not currently have an ETA for resolution. The next update will be at approximately 12:00 pm UTC.

 

 

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The incident is now resolved and uploads should be working normally.  Any exports that have failed, were in progress, or were ready may be required to be reinitiated to complete properly. 

 

Please reach out to support for any additional issues related to imports or exports.

Urgent Maintenance Advisory: Friday, August 23rd, 2019

 

 

Eloqua will be performing urgent maintenance starting Friday, August 23rd between 1:00 and 5:00 am UTC.

 

During this maintenance, the following impact is expected:

  • The application may be unavailable
  • All inbound activity will be lost (page views, email responses)
  • Forms will captured in offline mode and re-processed after the maintenance
  • Application processing will be paused and resumed after the maintenance

 

You are advised to avoid using the application during this window. Our System Status page on Topliners will be updated with progress during the maintenance.

Our Cloud Operations team is currently investigating an incident where some clients are receiving an error message when logging into the Eloqua Application. We do not currently have an ETA for resolution. The next update will be at approximately 12:30 pm UTC

Our Cloud Operations team have identified an issue where the clients are experiencing degraded performance with login to Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 3:30 pm UTC.

Our Cloud Operations team has resolved an incident where clients were receiving an error message when logging into the Eloqua Apps.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps is unavailable for POD 1 & 2 clients. No ETA is available, the next update will be at approximately 6: 30 pm UTC.

Our Cloud Operations team is investigating an incident where Eloqua Apps is not able to process contacts for POD 1 clients.

No ETA is available, the next update will be at approximately 4 pm UTC.

Eloqua 19C Release

 

The Eloqua 19C release will roll out on Friday, August 23rd, 2019, 9:00 PM to Saturday, August 24th, 2019, 6:00 AM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

Eloqua 19C Release

 

The Eloqua 19C release will roll out on Saturday, August 24th, 2019, 2:00 AM to 11:00 AM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

Eloqua 19C Release

 

The Eloqua 19C release will roll out on Friday, August 16th, 2019, 2:00 PM to 11:00 PM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

Eloqua 19C Release

 

The Eloqua 19C release will roll out on Saturday, August 17th, 2019, 2:00 AM to 11:00 AM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

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