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Urgent Maintenance Advisory: Saturday, April 4th, 2020

 

In order to maintain the highest level of availability and performance of the Eloqua infrastructure, we are planning network maintenance on Saturday, April 4th at 1 am to 4 am UTC.

 

We recommend to plan accordingly by saving your work and logging out of the application prior to the maintenance start.

 

The maintenance window is currently scheduled to last no more than 3 hours and during that time, the following Eloqua services will be affected and are expected to be unavailable for approximately 10 minutes:

 

  • The Eloqua application UI will be inaccessible to users
  • Emails will not be delivered
  • Apps including Integration Apps and the Eloqua Sales Tools will not be working
  • Contacts will not be flowing through apps but their flow will resume once the Apps go back online
  • Eloqua hosted Landing Pages will be unavailable
  • Form data will be captured offline during this period

 

Please refer back to this page for further information as it will be update once the maintenance is completed.

Our Cloud Operations team has resolved an incident where clients were receiving an error message when logging into the Eloqua application.  All systems are up and fully operational. 

Our Cloud Operations Team is currently investigating an incident where clients are not able to access the Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 5 pm UTC.

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