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Our Cloud Operations Team is currently investigating an incident where clients are not able to access the Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 6:30 am UTC.

 

UPDATE:

Login to the Eloqua application has been restored.  Eloqua and Eloqua apps may be running in a degraded state.  Our Cloud Operations team continues to troubleshoot the incident. The next scheduled update will be at approximately 8:00 am UTC

 

UPDATE 2:

Our Cloud Operations team has confirmed the incident has been resolved.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Bulk API and Images are unavailable for POD 1 clients. No ETA is available, the next update will be at approximately 8:00 am UTC.

 

The issue is now resolved.

Our Cloud Operations Team is currently investigating an incident where POD 1 & 2 clients are not able to access the Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 9:00 am UTC.

Our Cloud Operations Team is currently investigating an incident where POD 4 clients are not able to access the Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 8:00 am UTC.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps are unavailable for POD 3 clients. No ETA is available, the next update will be at approximately 5:30 am UTC.

Our Cloud Operations team is investigating an incident on Pod 4 where Eloqua Apps may be in a degraded state. Imports from Salesforce.com Integration app and the Eloqua-WeChat Integrator App may not complete. We do not currently have an ETA for resolution. The next update will be at approximately 9 am UTC.

Our Cloud Operations team is investigating an incident on Pod 3 where the Oracle Sales Cloud Integration App may have issues with authentication, imports and action steps. We do not currently have an ETA for resolution. The next update will be at approximately 12:30 am UTC.

Urgent Maintenance Advisory: Eloqua Apps - Friday, August 23rd, 2019

 

Eloqua will be performing urgent maintenance on Pod 7 for Eloqua Apps starting Friday, August 23rd between 5:00 pm and 6:00 pm UTC.


During this maintenance period Eloqua Apps, integrations relying on apps, and Sales tools (Engage/Profiler) will become temporarily unavailable. Contacts in canvas / programs relying on apps will be queued and workflows will resume once the maintenance is complete.

Our System Status page on Topliners will be updated with progress during the window.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps is unavailable for POD 3. No ETA is available, the next update will be at approximately 11 am UTC.

Our Cloud Operations team have identified an issue where the clients may experience degraded performance with Eloqua Apps on Pod 3.  We do not currently have an ETA for resolution. The next update will be at approximately 7:30 am UTC

Eloqua 19A Release

 

The Eloqua 19A release will roll out on Saturday, February 16th, 2019, 02:00 AM to 11:00 AM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

Eloqua 19A Release

 

The Eloqua 19A release will roll out on Friday, February 15th, 2019, 8:00 PM to Saturday, February 16th, 2019, 5:00 AM UTC.

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:

 

Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

The application and the various associated services will be intermittently unavailable within the duration of the maintenance window. It is also important to note that Eloqua forms and landing pages may also be occasionally unavailable during the maintenance window. Your are advised to ensure your campaigns are adjusted accordingly.

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