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Eloqua System Status

123 Posts authored by: Ken Carneiro-Oracle

====================================

**Update**

Wednesday, September 30th, 11 pm ET (UTC -4).

 

Customer access to the My Oracle Support portal has been restored.

====================================

 

My Oracle Support is currently experiencing an unscheduled outage.

*NEW* During this outage, you can search and view our Knowledge Base and Knowledge Base Archives in a reduced capability - Click here to search the limited Knowledge base.

We are working to resolve this outage as quickly as possible. If you have an urgent issue please call your local support center.  Click here for a list of Oracle Support phone numbers.

Thank you in advance for your patience, and we apologize for any inconvenience.

The My Oracle Support Team

====================================

**Update**

Saturday, June 27th.

 

Oracle Eloqua Apps Release: Version 2.11 concluded on schedule and without incident.

 

====================================

 

**Update**

 

Sunday, June 28th, 5:00 pm EDT (UTC -4).

 

Our Cloud Operations Team has advised us that an estimated 3 more hours are required for them to complete the 472 Release. Another scheduled update will be provided around 8:00 pm EDT (UTC -4) today.

 

====================================

*Update**

 

Sunday, June 28th, 7:56 pm EDT (UTC -4).

 

Our Cloud Operations Team has advised us that an estimated 3 more hours are required for them to complete the 472 Release. Another scheduled update will be provided around 11:00 pm EDT (UTC -4) today.

 

====================================

*Update**

 

Sunday, June 28th, 9:45 pm EDT (UTC -4).

 

Our Cloud Operations Team has advised us that an estimated 3 more hours are required for them to complete the 472 Release. Another scheduled update will be on Monday June 29th, around 2:00 am EDT (UTC -4).

 

====================================

*Update**

 

Monday, June 29th, 1:20 am EDT (UTC -4).

 

Our Cloud Operations Team continues to aggressively work on completing the 472 Release. Another scheduled update will be provided around 4:00 am EDT (UTC -4) today.

 

====================================

*Update**

 

Monday, June 29th, 3:42 am EDT (UTC -4).

 

Our Cloud Operations Team continues to aggressively work on completing the 472 Release. Another scheduled update will be provided around 4:30 am EDT (UTC -4) today.

 

====================================

*Update**

 

Monday, June 29th, 4:20 am EDT (UTC -4).

 

Our Cloud Operations Team continues to aggressively work on completing the 472 Release. Another scheduled update will be provided around 5:00 am EDT (UTC -4) today.

 

====================================

*Update**

 

Monday, June 29th, 5:03 am EDT (UTC -4).

 

Our Cloud Operations Team continues to aggressively work on completing the 472 Release. Another scheduled update will be provided around 5:30 am EDT (UTC -4) today.

 

====================================

*Update**

 

Monday, June 29th, 5:30 am EDT (UTC -4).

 

Our Cloud Operations Team continues to aggressively work on completing the 472 Release. Another scheduled update will be provided around 6:00 am EDT (UTC -4) today.

 

====================================

*Update**

 

Monday, June 29th, 5:52 am EDT (UTC -4).

 

Our Cloud Operations Team continues to aggressively work on completing the 472 Release. Another scheduled update will be provided around 6:30 am EDT (UTC -4) today.

 

====================================

*Update**

 

Monday, June 29th, 6:17 am EDT (UTC -4).

 

Our Cloud Operations Team continues to aggressively work on completing the 472 Release. Another scheduled update will be provided around 7:30 am EDT (UTC -4) today.

 

====================================

*Update**

 

Monday, June 29th, 7:23 am EDT (UTC -4).

 

The maintenance has now concluded.

 

====================================

 

Eloqua 472 Release


The Eloqua 472 Release will roll out between 5 am and 5 pm, on Sunday, June 28th, 2015 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

Oracle Eloqua Apps Release: Version 2.11

 

 

The Eloqua Apps 'Version 2.11' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Saturday, June 27th, 2015.

 

The Version 2.11 rollout begins on Friday, June 26th, at 8 pm, and will conclude by 1 am on Saturday, June 27th. [All times EDT (UTC -4).]

 

Profiler and applications hosted at 'apps.p03.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

 

To determine if you are on Pod 3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 3 URL has the following format - secure.p03.eloqua.com/.

====================================

**Update**

Saturday, June 27th.

 

Oracle Eloqua Apps Release: Version 2.11 concluded on schedule and without incident.

 

====================================

Oracle Eloqua Apps Release: Version 2.11

 

 

The Eloqua Apps 'Version 2.11' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Saturday, June 27th, 2015.

 

The Version 2.11 rollout begins on Friday, June 26th, at 8 pm, and will conclude by 1 am on Saturday, June 27th. [All times EDT (UTC -4).]

 

Profiler and applications hosted at 'apps.secure.eloqua.com/' (for Pod 1) and 'apps.p04.eloqua.com/' (for Pod 4) will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

 

To determine if you are on Pod 1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 1 URL has the following format - www.secure.eloqua.com/

 

To determine if you are on Pod 4:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 4 URL has the following format - secure.p04.eloqua.com/.

====================================

**Update**

Friday, June 26th, 6:45 pm EDT.

 

The 472 Release concluded on schedule and without incident.

 

====================================

**Update**

Friday, June 26th, 4 pm EDT.

 

Oracle Eloqua Apps Release: Version 2.11 concluded on schedule and without incident.

 

The 472 Release is ongoing.

====================================

Eloqua 472 Release


The Eloqua 472 Release will roll out between 2 pm and 8 pm, on Friday, June 26th, 2015 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

Oracle Eloqua Apps Release: Version 2.11

 

 

The Eloqua Apps 'Version 2.11' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, June 26th, 2015.

 

The Version 2.11 rollout begins on Friday, June 26th, at 2 pm, and will conclude by 7 pm. [All times EDT (UTC -4).]

 

Profiler and applications hosted at 'apps.p06.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

 

To determine if you are on Pod6:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod 6 URL has the following format - secure.p06.eloqua.com/.

====================================

**Update**

Friday, June 26th.

 

The maintenance concluded on schedule and without incident.

====================================

Eloqua 472 Release


The Eloqua 472 Release will roll out between 6 am and noon, on Friday, June 26th, 2015 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

Oracle Eloqua Apps Release: Version 2.11

 

 

The Eloqua Apps 'Version 2.11' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, June 26th, 2015.

 

Version 2.11 will roll out on Friday, June 26th, between 6 am and 11 am. [All times EDT (UTC -4).]

 

Profiler and applications hosted at 'apps.p07.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

 

To determine if you are on Pod6:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

The Pod 7 URL has the following format - secure.p07.eloqua.com/.

====================================

**Update**

 

Wednesday, June 24th, 5:00 am EDT (UTC -4).

 

Our Cloud Operations Team has advised us that an estimated 2 more hours are required for them to complete the 472 Release. Another scheduled update will be provided around 7:00 am EDT (UTC -4) today.

 

====================================

**Update**

 

Wednesday, June 24th, 7:05 am EDT (UTC -4).

 

The maintenance has now concluded.

 

====================================



Eloqua 472 Release


The Eloqua 472 Release will roll out between 11 pm, Tuesday, June 23rd, and 5 am, Wednesday, June 24th, 2015 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

Oracle Eloqua Apps Release: Version 2.11

 

 

The Eloqua Apps 'Version 2.11' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Wednesday, June 24th, 2015.

 

The Version 2.11 rollout begins on Tuesday, June 23rd, at 11 pm, and will conclude by 5 am on Wednesday, June 24th. [All times EDT (UTC -4).]

 

Profiler and applications hosted at 'apps.www02.secure.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center and in the Recent Versions: What's New doc.

 

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

 

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

====================================

**Update**

Saturday, May 30th.

 

The maintenance concluded on schedule and without incident.

====================================

 

Oracle Eloqua Apps Release: Version 2.10 - Saturday, May 30th, 2015

 

 

The Eloqua Apps 'Version 2.10' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Saturday, May 30th, 2015.

 

The Version 2.10 rollout will run between 4 and 9 am EDT (UTC -4), on Saturday, May 30th.

 

Profiler and applications hosted at 'apps.p07.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center (https://community.oracle.com/docs/DOC-895287) and in the "Recent Versions: What's New" doc (https://community.oracle.com/docs/DOC-895407).

 

If you're not already an Eloqua Insider, you'll need to request access to that group (https://community.oracle.com/groups/eloqua-insiders) before you can access the Release Resource Center.

====================================

**Update**

Friday, May 29th.

 

The maintenance concluded on schedule and without incident.

====================================

 

Oracle Eloqua Apps Release: Version 2.10 - Friday, May 29th, 2015

 

 

The Eloqua Apps 'Version 2.10' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Friday, May 29th, 2015.

 

The Version 2.10 rollout will run between 2 and 7 pm EDT (UTC -4), on Friday, May 29th.

 

Profiler and applications hosted at 'apps.p06.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center (https://community.oracle.com/docs/DOC-895287) and in the "Recent Versions: What's New" doc (https://community.oracle.com/docs/DOC-895407).

 

If you're not already an Eloqua Insider, you'll need to request access to that group (https://community.oracle.com/groups/eloqua-insiders) before you can access the Release Resource Center.

====================================

**Update**

Friday, May 29th.

 

The maintenance concluded on schedule and without incident.

====================================

 

Oracle Eloqua Apps Release: Version 2.10 - Saturday, May 30th, 2015

 

 

The Eloqua Apps 'Version 2.10' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Saturday, May 30th, 2015.

 

The Version 2.10 rollout begins on Friday, May 29th, at 8 pm, and will conclude by 1 am on Saturday, May 30th. [All times EDT (UTC -4).]

 

Profiler and applications hosted at 'apps.secure.eloqua.com/'(Pod1), 'apps.www02.secure.eloqua.com/'(Pod2) and 'apps.p03.eloqua.com/'(Pod3) will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center (https://community.oracle.com/docs/DOC-895287) and in the "Recent Versions: What's New" doc (https://community.oracle.com/docs/DOC-895407).

 

If you're not already an Eloqua Insider, you'll need to request access to that group (https://community.oracle.com/groups/eloqua-insiders) before you can access the Release Resource Center.

====================================

**Update**

Sunday, May 31st.

 

The maintenance concluded on schedule and without incident.

====================================

Eloqua 471 Release


The Eloqua 471 Release will roll out on Sunday, May 31st, between 5 am and 5 pm EDT (UTC -4).

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

=================================

**Update: Friday, May 22nd 8:00 pm EDT (UTC-4)**

 

The maintenance concluded on schedule and without incident.

=================================



Eloqua 471 Release


The Eloqua 471 Release will roll out on Friday, May 22nd, between 2 and 8 pm EDT (UTC -4).

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

====================================

**Update**

Wednesday, May 20th.

 

The maintenance concluded on schedule.

====================================

Eloqua 471 Release


The Eloqua 471 Release will roll out between 11 pm, Tuesday, May 19th, and 5 am, Wednesday, May 20th, 2015 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

====================================

**Update**

Friday, May 1st.

 

The Release concluded on schedule and without incident.

====================================

Oracle Eloqua Apps Release: Version 2.9 - Saturday, May 2nd, 2015

 

 

The Eloqua Apps 'Version 2.9' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Saturday, May 2nd, 2015.

 

The Version 2.9 rollout begins on Friday, May 1st, at 2 pm and will conclude by 7 pm. [All times EDT (UTC -4).]

 

Profiler and applications hosted at 'apps.p06.eloqua.com/' will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center (https://community.oracle.com/docs/DOC-895287) and in the "Recent Versions: What's New" doc (https://community.oracle.com/docs/DOC-895407).

 

If you're not already an Eloqua Insider, you'll need to request access to that group (https://community.oracle.com/groups/eloqua-insiders) before you can access the Release Resource Center.

====================================

**Update**

Friday, May 1st.

 

The Release concluded on schedule and without incident.

====================================

Oracle Eloqua Apps Release: Version 2.9 - Saturday, May 2nd, 2015

 

 

The Eloqua Apps 'Version 2.9' Release is on its way. Your Eloqua instance will be seeing the new enhancements on Saturday, May 2nd, 2015.

 

The Version 2.9 rollout begins on Friday, May 1st, at 8 pm and will conclude by 1 am on Saturday, May 2nd. [All times EDT (UTC -4).]

 

Profiler and applications hosted at 'apps.secure.eloqua.com/'(Pod1), 'apps.www02.secure.eloqua.com/'(Pod2) and 'apps.p03.eloqua.com/'(Pod3) will not be configurable during the maintenance window.

 

Please review the supporting resources available in the Topliners Release Resource Center (https://community.oracle.com/docs/DOC-895287) and in the "Recent Versions: What's New" doc (https://community.oracle.com/docs/DOC-895407).

 

If you're not already an Eloqua Insider, you'll need to request access to that group (https://community.oracle.com/groups/eloqua-insiders) before you can access the Release Resource Center.

=================================

**Update: Wednesday, April 22nd 9:07 pm EDT (UTC-4)**

 

The Bulk API Imports/Exports will continue to be administratively disabled for the remainder of the maintenance window.

=================================

**Update: Wednesday, April 22nd 10:55 pm EDT (UTC-4)**

 

The Cloud Operations Team estimates an additional 1 hour is required to complete the maintenance. The next schedule update will be 12:00am EDT.

=================================

**Update: Wednesday, April 22nd 11:20 pm EDT (UTC-4)**

 

The maintenance has concluded.

=================================


Emergency Maintenance Advisory for Wednesday, April 22nd, 2015

 

 

Eloqua will be performing a Emergency Maintenance on Wednesday, April 22nd, 2015, between 7:45 pm and 11 pm EDT (UTC -4) on Pods 1 and 2.

 

Bulk API Imports/Exports will be administratively disabled during part of this maintenance window, Insight reporting will be unavailable for up to 30 minutes.  All other application functionality will not be impacted.

 

Expected downtime as follow:

 

Maintenance Start Time: Wednesday, April 22nd, 2015 @ 19:45 EDT (UTC -4)

Maintenance End Time: Wednesday, April 22nd, 2015 @ 23:00 EDT

 

Insight Outage Start Time: Wednesday, April 22nd, 2015 @ 19:45 EDT

Insight Outage End Time: Wednesday, April 22nd, 2015 @ 20:15 EDT

 

Bulk API Outage Start Time: Wednesday, April 22nd, 2015 @ 20:00 EDT

Bulk API Outage End Time: Wednesday, April 22nd, 2015 @ 20:30 EDT

 

 

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

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