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====================================

**Update**

Sunday, April 19th.

 

The maintenance concluded on schedule and without incident.

====================================

Eloqua 470 Release


The Eloqua 470 Release will roll out on Sunday, April 19th, between 5 and 11 am EDT (UTC -4).

 

Please review the supporting resources available in the Release Resource Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

====================================

**Update**

Sunday, April 12th.

 

The maintenance concluded on schedule and without incident.

====================================

Eloqua 470 Release


The Eloqua 470 Release will roll out on Sunday, April 12th, between 5 and 11 am EDT (UTC -4).

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)

====================================

**Update**

Wednesday, April 1st, 2:30 am EDT (UTC -4).

 

The maintenance concluded on schedule and without incident.

====================================

Eloqua 470 Release


The Eloqua 470 Release will roll out between 11 pm, Tuesday, March 31st, and 5 am, Wednesday, April 1st, 2015 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).


====================================

**Update**

Sunday, March 1st, 11:18 am EST (UTC -5).

 

Our Cloud Operations Team has advised us that an estimated 1 more hour is required for them to complete the 469 Release. Another scheduled update will be provided around 12:00 pm EST (UTC-5) today.

====================================

**Update**

 

Sunday, March 1st, 12:08 pm EST (UTC-5).

 

The maintenance has now concluded.

============================================


Eloqua 469 Release


The Eloqua 469 Release will roll out on Sunday, March 1st, between 5 and 11 am EST (UTC -5).

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already a member of Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

====================================

**Update**

Sunday, February 22nd.

 

The maintenance concluded on schedule and without incident.

====================================

Eloqua 469 Release


The Eloqua 469 Release will roll out on Sunday, February 22nd, between 5 and 11 am EST (UTC -5).

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)

====================================

**Update**

Wednesday, February 18th, 3:00 am EST (UTC -5).

 

The maintenance concluded on schedule and without incident.

====================================

Eloqua 469 Release


The Eloqua 469 Release will roll out between 11 pm, Tuesday, February 17th, and 5 am, Wednesday, February 18h, 2015 [all times EST (UTC -5)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both E9 and E10 with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

====================================

**Update**

Sunday, January 18th, 10:15 am EST (UTC -5).

 

Our Cloud Operations Team has advised us that an estimated 2 more hours is required for them to complete the 468 Release. Another scheduled update will be provided around 11:00 am EST (UTC-5) today.

====================================

**Update**

Sunday, January 18th, 11:05 am EST (UTC -5).

 

We are now currently tracking the additional downtime via Application Unavailable / POD1 Clients. Please refer to the new system status post for updates.

====================================

**Update**

Sunday, January 18th, 4:45 pm EST (UTC -5).

 

The maintenance has now concluded.

====================================

 

Eloqua 468 Release


The Eloqua 468 Release will roll out on Sunday, January 18th, between 5 and 11 am EST (UTC -5).

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

During this maintenance, Eloqua will also be upgrading Insight for performance improvement and bug fixes.

NOTE: Due to this enhancement, there will be a freeze period in effect between 10 am (EST) on Friday, January 16th, and the completion of the 468 rollout, during which creation/modification of reports and new users created during the “freeze" period will not be reflected post-upgrade and will be lost.

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

====================================

**Update**

Sunday, January 11th, 12:00 pm EST (UTC -5).

 

The maintenance concluded on schedule and without incident.

====================================

Eloqua 468 Release


The Eloqua 468 Release will roll out on Sunday, January 11th, between 5 and 11 am EST (UTC -5).

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

During this maintenance, Eloqua will also be upgrading Insight for performance improvement and bug fixes.

NOTE: There is a freeze period now in effect, that will end with the completion of the maintenance, during which creation/modification of reports and new users created during the “freeze" period will not be reflected post-upgrade and will be lost.

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)

====================================

**Update**

Wednesday, January 7th, 3:35 am EST (UTC -5).

 

The maintenance concluded on schedule and without incident.

====================================


Eloqua 468 Release


The Eloqua 468 Release will roll out between 11 pm, Tuesday, January 6th, and 5 am, Wednesday, January 7th, 2015 [all times EST (UTC -5)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

Happy Holidays from the Oracle Marketing Cloud Support Team

 


Due to the holidays, we have changed our hours of operations.

 

December 22 and 23 - normal 24 hour operations

December 24 - 12 midnight to 8pm EST (UTC -5)

December 25 - Closed

December 26 - 8 am to 8 pm EST

December 29 and 30 - normal 24 hour operations

December 31 - 12 midnight to 8 pm EST

January 1 2015 - Closed

January 2 - 8 am to 8 pm EST

January 5 - resume normal 24 hour operations 5 days a week

 

 

*Please note, for Emergency Severity 1 issues, we are available outside of the hours listed above. You can reach us at the following numbers:


USA & Canada: 1-866-327-8764
UK & EMEA: +44 20 3608 1304
France: +33-975181647
Germany: 0800 184 4542
Switzerland: 0800-559-851
Australia: 1-800-226-412
Singapore: 800 130 1655
Hong Kong & APAC: + 852 800 930 694

All Other Countries: 1-416-849-3247


Happy Holidays!

====================================

**Update**

Sunday, December 14th, 11:00 am EST (UTC -5).

 

The maintenance concluded on schedule and without incident.

====================================

 

Eloqua 467 Release - Sunday, December 14th, 2014

 

The Eloqua 467 Release will roll out between 5 and 11 am EST (UTC -5), on Sunday, December 14th, 2014.

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

NOTE: Please check out our new product documentation site.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

Eloqua 467 Release - Sunday, December 7th, 2014

 

The Eloqua 467 Release will roll out on Sunday, December 7th, between 5 and 11 am EST (UTC -5).


 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

NOTE: Please check out our new product documentation site.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)


Eloqua Fall '14 Release


The Eloqua 467 Release will roll out between 11 pm, Tuesday, December 2nd, and 5 am, Wednesday, December 3rd, 2014 [all times EST (UTC -5)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

Scheduled Maintenance Advisory for Sunday, November 9th, 2014

 

 

Eloqua will be performing scheduled maintenance on Sunday, November 9th, 2014, between 8 and 10 am EST (UTC -5).

 

Downtime effect as follows:

 

  • No major blackout is expected during this software upgrade, but very short term traffic interruptions may possibly occur.

 

 

Should you require more information or have any questions, please feel free to contact our Support specialists.

 

 

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)

====================================

**Update**

Sunday, November 2nd, 11:15 am EST (UTC -5).

 

The maintenance concluded on schedule and without incident.

====================================

 

Eloqua Fall '14 Release - Sunday, November 2nd, 2014

 

The Eloqua Fall '14 Release will roll out between 5 and 11 am EST (UTC -5), on Sunday, November 2nd, 2014.

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

NOTE: Please check out our new product documentation site.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

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