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**Update**

Wednesday, October 29th, 12:10 am EDT (UTC -4).

 

The maintenance concluded on schedule and without incident.

====================================

 

Eloqua Fall '14 Release - Service Pack 2


Service Pack 2 of the Eloqua Fall '14 Release will roll out between 11 pm, Tuesday, October 28th, and 5 am, Wednesday, October 29th, 2014

[all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 


NOTE: Please check out our new product documentation site.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

====================================

**Update**

Sunday, October 26th, 9:45 pm EDT (UTC -4).

 

Our Development and  Cloud Operations Teams are currently working to resolve an incident that is impacting Bulk Imports and Exports, Lead Scoring and Firehose. We do not currentlty have an ETA for resolution.


Please follow GREEN / Bulk Import/Export, Lead Scoring, Firehose Impacted / POD 3 / RESOLVED for details on these issues.


No more updates will be provided via this Release Advisory post.

 

====================================

**Update**

Sunday, October 26th, 5:30 pm EDT (UTC -4).

 

One of the new Fall '14 Release features 'Inbound API logs' has been causing issues with retrieving API logs (inbound and outbound are timing out). As such, we are looking into rolling back this feature.

 

Lead Scoring – we're encountering an issue where scoring has not been updating since the rollout. We have not yet determined the scope or nature of this issue, but are working on it.

 

Another update will be provided later today.

 

====================================

**Update**

Sunday, October 26th, 3:15 pm EDT (UTC -4).

 

We are still investigating an issue with Cloud Actions and Cloud Decisions.

 

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**Update**

Sunday, October 26th, 11 am EDT (UTC -4).

 

The maintenance concluded on schedule. We are currently investigating an issue with Cloud Actions and Cloud Decisions.

 

====================================

 

 

Eloqua Fall '14 Release - Sunday, October 26th, 2014

 

The Eloqua Fall '14 Release to Pod 3 has been pushed back 1 week. It is now confirmed for Sunday, October 26th, between 5 and 11 am EDT (UTC -4).


 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

NOTE: Please check out our new product documentation site.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)

====================================

**Update**

Wednesday, October 15th.

 

The maintenance concluded on schedule and without incident.

====================================

 

Eloqua Fall '14 Release - Service Pack 1


Service Pack 1 of the Eloqua Fall '14 Release will roll out between 11 pm, Tuesday, October 14th, and 5 am, Wednesday, October 15th, 2014

[all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

NOTE: Please check out our new product documentation site.

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

====================================

**Update**

Wednesday, October 8th, 3:30 am EDT (UTC -4)

 

The maintenance concluded on schedule.

 

====================================


Eloqua Fall '14 Release


The Eloqua Fall '14 Release will roll out between 11 pm, Tuesday, October 7th, and 5 am, Wednesday, October 8th, 2014 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

NOTE: Please join us for a Fall ’14 Release Review and Q&A with Product Management at noon EDT on Friday, Oct 10th. Download the calendar meeting here: http://goo.gl/K2BKqP.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

====================================

**Update**

Wednesday, October 1st, 11:53 pm EDT (UTC -4)

 

Our Cloud Operations Team has completed their work on POD1 and POD2.

 

The unplanned outage was a result of planned maintenance requiring additional time beyond the initially anticipated duration. The maintenance has been completed and your Eloqua service is available. Oracle is reviewing the events and issues that caused this extended maintenance. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.


====================================

**Update**

Wednesday, October 1st, 11:28 pm EDT (UTC -4)

 

Our Cloud Operations Team continues to work aggressively to complete this. They have completed work on POD3 and services have been restored while POD1 and POD2 continue to be worked on. We are now targeting 12:15am EDT (UTC-4) and will provide another update around 12:00 am EDT (UTC-4).


====================================

**Update**

Wednesday, October 1st, 10:50 pm EDT (UTC -4)

 

Our Cloud Operations Team has identified the maintenance will need additional time. The teams are working aggressively to complete this and are currently targeting 11:45 pm EDT (UTC-4). We will provide another update around 11:30 pm EDT on their efforts.


====================================

**Update**

Wednesday, October 1st, 2:45 pm EDT (UTC -4)

 

This preventative maintenance has been confirmed for tonight, Wednesday, October 1st, between 9 and 11 pm EDT (UTC -4).


====================================

**Update**

Tuesday, September 30th, 6:35 pm EDT (UTC -4)

 

This preventative maintenance has been postponed. We are looking to schedule for the same time tomorrow (Wednesday, October 1st). This Post will be updated with the final timing once it has been confirmed.

====================================

 

Emergency Preventative Maintenance Advisory for Wednesday, October 1st, 2014

 

 

Eloqua will be performing emergency preventative maintenance on Tuesday, September 30th, 2014, between 9 and 11 pm EDT (UTC -4).

 

All application processing will be suspended during this window and resumed after downtime ends.

 

Downtime effect as follows. During portions of this maintenance period, the following platform features will be unavailable:

 

  • Email Sending (all types)
  • Inbound/Outbound CRM Integrations
  • Bulk API
  • Lead Scoring
  • Data Import/Exports
  • Campaign Processing

 

We recommend that customers not attempt to use the application at this time as rolling outages are anticipated. Inbound web tracking and form data will be captured, however, agent use of the platform can potentially result in work being lost. Once the maintenance is complete, all processing will resume and any work items scheduled to execute during the maintenance window will begin processing.

 

Should you require more information or have any questions, please feel free to contact our Support specialists.

====================================

**Update**

Sunday, September 21st.

 

The maintenance concluded on schedule and without incident.

 

====================================

Scheduled Maintenance Advisory for Sunday, September 21st, 2014

 

 

Eloqua will be performing scheduled maintenance on Sunday, September 21st, 2014, between 5 and 11am EDT (UTC -4).

 

Downtime effect as follows. During portions of this maintenance period:

 

  • Client installs may be inaccessible
  • Application processing will be paused and resumed after downtime ends.

 

You are advised not to use the application during this period to avoid loss of work.

 

Should you require more information or have any questions, please feel free to contact our Support specialists.

====================================

**Update**

Sunday, September 14th, 10 am EDT (UTC -4)

 

The maintenance concluded on schedule and without incident.

 

====================================

Scheduled Maintenance Advisory for Sunday, September 14th, 2014

 

 

Eloqua will be performing scheduled maintenance on Sunday, September 14th, 2014, between 5 and 11am EDT (UTC -4).

 

Downtime effect as follows. During portions of this maintenance period:

 

  • Client installs may be inaccessible
  • Some outbound activity will be unavailable (Bulk API, Lead Scoring)
  • Application processing will be paused and resumed after downtime ends.

 

You are advised not to use the application during this period to avoid loss of work.

 

Should you require more information or have any questions, please feel free to contact our Support specialists.

====================================

**Update**

Wednesday, September 10th, 04:10 am EDT (UTC -4)

 

The maintenance concluded on schedule and without incident.

 

====================================

Eloqua Summer '14 Release - Service Pack 5


Service Pack 5 of the Summer '14 Release will roll out between 11 pm, Tuesday, September 9th, and 5 am, Wednesday, September 10th, 2014 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

====================================

**Update**

Sunday, September 7th, 11:00 am EDT (UTC -4)

 

The maintenance concluded on schedule and without incident.

 

====================================

 

Eloqua Summer '14 Release - Service Pack 5


Service Pack 5 of the Summer '14 Release will roll out between 5 and 11 am EDT (UTC -4), on Sunday, September 7th, 2014.


 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

 

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)

====================================

**Update**

Wednesday, August 27th, 12:15 am EDT (UTC -4)

 

The maintenance concluded on schedule and without incident.

 

====================================



Eloqua Summer '14 Release - Service Pack 4


Service Pack 4 of the Summer '14 Release will roll out between 11 pm, Tuesday, August 26th, and 5 am, Wednesday, August 27th, 2014 [all times EDT (UTC -4)].

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

====================================

**Update**

Sunday, August 24th, 11:00 am EDT (UTC -4)

 

The maintenance concluded on schedule and without incident.

 

====================================


Eloqua Summer '14 Release - Service Pack 4


Service Pack 4 of the Summer '14 Release will roll out between 5 and 11 am EDT (UTC -4), on Sunday, August 24th, 2014.


 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

 

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)

====================================

**Update**

Wednesday, August 6th, 1:20 am EDT (UTC -4)

 

The maintenance concluded on schedule.

 

====================================


Eloqua Summer '14 Release - Service Pack 3



Service Pack 3 of the Summer '14 Release will roll out between 11 pm, Tuesday, August 5th, and 5 am, Wednesday, August 6th, 2014 (all times EDT (UTC -4)).

 

 

Please review the supporting resources available in the Oracle Eloqua Release Center. This includes Release Notes for both Eloqua 9 Release Notes 2014 and Eloqua 10 Release Notes 2014, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

 

If you're not already an Eloqua Insiders, you'll need to request access to that group before you can access the Release Resource Center.

 

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.

 

 

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).


Scheduled Maintenance Advisory for Sunday, June 22nd, 2014

 

 

Eloqua will be performing scheduled maintenance on Sunday, June 22nd, 2014, between 5 and 11am EDT (UTC -4).

 

Downtime effect as follows. During portions of this maintenance period:

 

  • Client installs will be inaccessible
  • Inbound activity will be lost (page views, email responses)
  • Form submissions will not be captured
  • Application processing will be paused and resumed after downtime ends.

 

You are advised not to use the application during this period to avoid loss of work.

 

Should you require more information or have any questions, please feel free to contact our Support specialists.

-------------------------------------------------------------------------------------------------------------------------------------------------------

**Update**

Monday, June 23rd, 8:20 am EDT (UTC -4)

 

The maintenance concluded successfully on Sunday, June 22nd at 9:01 am EDT (UTC-4) without incidents.

Emergency Maintenance Advisory for Monday, June 9th, 2014

 

 

Eloqua will be performing emergency maintenance on Monday, June 9th, between 10 and 11 pm EDT (UTC -4).

 

During this maintenance period:

 

There should be no impact to clients during this maintenance.

 

Should you require more information or have any questions, please feel free to contact our Support specialists.

 

====================================

**Update**

Monday, June 9th, 11:30 pm EDT (UTC -4)

 

The maintenance concluded successfully and without incidents.

Emergency Maintenance Advisory for Sunday, May 18th, 2014

 

 

Eloqua will be performing emergency maintenance on Sunday, May 18th, between 7 am and 11 am EDT (UTC -4).

 

During this maintenance period:

 

Email sends may be delayed for up to one hour as scheduled campaigns are paused.

 

Should you require more information or have any questions, please feel free to contact our Support specialists.

 

====================================

**Update**

Sunday, May 18th, 9:05 am EDT (UTC -4)

 

The maintenance concluded at 8:34 am EDT without incident.

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