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Eloqua System Status

184 Posts authored by: Shahriyar-Oracle

Urgent Maintenance Advisory: Saturday, April 4th, 2020

 

In order to maintain the highest level of availability and performance of the Eloqua infrastructure, we are planning network maintenance on Saturday, April 4th at 1 am to 4 am UTC.

 

We recommend to plan accordingly by saving your work and logging out of the application prior to the maintenance start.

 

The maintenance window is currently scheduled to last no more than 3 hours and during that time, the following Eloqua services will be affected and are expected to be unavailable for approximately 10 minutes:

 

  • The Eloqua application UI will be inaccessible to users
  • Emails will not be delivered
  • Apps including Integration Apps and the Eloqua Sales Tools will not be working
  • Contacts will not be flowing through apps but their flow will resume once the Apps go back online
  • Eloqua hosted Landing Pages will be unavailable
  • Form data will be captured offline during this period

 

Please refer back to this page for further information as it will be update once the maintenance is completed.

Our Cloud Operations team has resolved an incident where clients were receiving an error message when logging into the Eloqua application.  All systems are up and fully operational. 

Our Cloud Operations team is currently investigating an incident where clients are receiving an error message when logging into the Eloqua Application. We do not currently have an ETA for resolution. The next update will be at approximately 10:00 am UTC

Our Development and Cloud Operations Team are currently investigating an incident that is impacting the overall performance of the

Cloud Apps in Campaign and Program canvasses. We do not currently have an ETA for resolution, the next update will be around 10:30 AM UTC.

Cloud Operations have identified an issue with login for POD 3 and 4 clients.  We are currently investigating and will provide an update by 4:30 AM UTC

Our Cloud Operations Team is currently investigating an incident that is impacting the performance of the BULK API on POD 6. We do not currently have an ETA for resolution. The next update will be at approximately 6:30 pm UTC.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps is unavailable for POD 1 clients. No ETA is available, the next update will be at approximately 5: 30 pm UTC.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps is unavailable for POD 4 clients. No ETA is available, the next update will be at approximately 3: 00 pm UTC.

Our Cloud Operations team have identified an issue where the clients may experience degraded performance with Eloqua Apps.  We do not currently have an ETA for resolution. The next update will be at approximately 8:00 pm UTC.

Our Cloud Operations team have identified an issue where the clients may experience degraded performance with Eloqua Apps.  We do not currently have an ETA for resolution. The next update will be at approximately 6:00 pm UTC.

Our Cloud Operations Team is currently investigating an incident that is impacting the performance of the BULK API on POD 4. We do not currently have an ETA for resolution. The next update will be at approximately 12:00 pm UTC.

 

 

____

 

 

The incident is now resolved and uploads should be working normally.  Any exports that have failed, were in progress, or were ready may be required to be reinitiated to complete properly. 

 

Please reach out to support for any additional issues related to imports or exports.

Our Cloud Operations team is currently investigating an incident where some clients are receiving an error message when logging into the Eloqua Application. We do not currently have an ETA for resolution. The next update will be at approximately 12:30 pm UTC

Our Cloud Operations team have identified an issue where the clients are experiencing degraded performance with login to Eloqua application. We do not currently have an ETA for resolution. The next update will be at approximately 3:30 pm UTC.

Our Cloud Operations team has resolved an incident where clients were receiving an error message when logging into the Eloqua Apps.

Our Cloud Operations team is investigating an incident where Oracle Eloqua Apps is unavailable for POD 1 & 2 clients. No ETA is available, the next update will be at approximately 6: 30 pm UTC.

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