Resolved: January 14, 2017 02:30 UTC
The issue with T-Mobile sending SMS Messages has been resolved. All SMS messages that were queued due to this incident were drained and successfully sent.
Update: January 14, 2017 00:50 UTC
We were just informed that T-Mobile is still experiencing issues. Their teams are continuously working until resolution.
Update: January 13, 2017 20:30 UTC
T-Mobile is still experiencing issues with their platform. T-Mobile Engineers continue to work toward resolution.
We will keep you updates regarding their progress.
Start Date: January 13, 2017 16:00 UTC
Issue: Our SMS infrastructure is experiencing intermittent connectivity issues affecting messages posting to carrier T-Mobile. T-Mobile engineers are actively working to resolve the issue. During this incident T-Mobile messages may experience delays when sending messages (MT) from our platform and failures when recipients initiate a keyword message(MO).
Next Update: 4 hours or to resolution