Resources and Best Practices
- Check out the latest Release Update here
- CPQ Help Center
- Hey Hello! Quick guide for helpful CPQ resources and links
- Discover CPQ Best Practices: Get to know CPQ features, migration tips, and more!
- Configure, Price, Quote [CPQ] learning subscription - Earn the Explorer Badge!
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Oracle CPQ How-To's: Short videos about CPQ
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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How can we set to hide the process depend on user?Summary: I want to hide the process. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): 25A Patch… -
Data Columns Restrict AccessRequirement: We need to restrict access for data columns in CPQ based on Internal Group. There are 120+ internal groups. Is there an option to move all of them at once? …
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Are the picing attributes such as _price_unit_price_each, modifiable on commerce transactionlineSummary: Please confirm on the system pricing attributes such as _price_unit_price_each can be modified through some commerce action or library for the trasaction line. …
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Increase user group length in CPQ from 255In CPQ the user group length is 255 characters. Can we increase this length of user group attribute?
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Data column repopulate jobAdding a new attribute in CPQ search requires approximately 36 hours to complete the data column repopulation job. Are there any updates from Oracle to either bypass thi…
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How can we modify or hide or rename Special attributes in Search Filters in Quote Manager?Summary: How can we modify or hide or rename Special attributes in Search Filters in Quote Manager? Content (please ensure you mask any confidential information): Versio…
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Recommendation to download attachment fields from CPQ transactions.Summary: We are creating a repository outside of CPQ and we need to export several attachments fields for almost all existing transactions, just wanted to check if there…
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REMINDER: CX Customer Connect on CPQ: 4/3 @ 2PM ET!Join us on April 3rd @ 1PM CT/2PM ET for a live session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive better business outcome… -
Is it possible to have in the same rich text editor object editable parts and not editable parts?Summary: Content (please ensure you mask any confidential information): Hello, We have an object of type rich text editor. We would like the user to be able to modify so…
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MIssing Migration selection under Utilities after 25A upgradeSummary: With the upgrade to 25A, we no longer see access to the Migration Center on the Admin page under utilities. Where did that go? Content (please ensure you mask a…
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Update client Secret for Salesforce CRM in Integration CenterSummary: We are desiring to have the Consumer Key and Consumer secret updated in the CRM Integration Center without disrupting the connection with Salesforce. Content (p…
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Update value of new attribute for previous quotesSummary: We have created a new attribute and previously created quotes does not have a value. How can we update the value of new attribute for the previous quotes? Conte…
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Is it possible to copy the email templates to other process?Summary: I want to copy the email template to other process because our customer use 3 process. Content (please ensure you mask any confidential information): Version (i…
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Transaction XML sending value for Menu attributesSummary: The menu attributes in CPQ have display value and value pair. Can the menu attributes, display value be sent in the XML feed generated for Real Time Integration…
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How to get the unique user account IDSummary: we need the unique user account ID of user accounts for SSO login to external system this IDs highlighted in the image are unique ID for each account; we need t…
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superuser part syncHello, I've recently become aware that superuser will, at some point in the future, be removed. As I understand it, superuser is the user that runs our nightly part sync…
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Oracle CPQ migration package files need password to open as they are password protected.Summary: I'm trying to see things included into the Oracle CPQ migration packages. Content (please ensure you mask any confidential information): I am trying to view the…
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Oracle named a leader in The Forrester Wave™: CPQ Solutions, Q1 2025Oracle has just been named a Leader in The Forrester Wave™: Configure, Price, Quote Solutions, Q1 2025, earning the highest score in the strategy category and tying for … -
How quote product updates are flowing to Salesforce?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is it possible to set the size of CPQ pop-up adjusted dynamically according to screen resolution?Is it possible to set the size of CPQ pop-up to be adjust dynamically according to screen resolution? CPQ pop-up is too small when using an external monitor.
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ABO - Suspend and Resume Flow Implementation between CPQ and Fusion CloudSummary: Hi Team, We are currently implementing the Asset-Based Ordering (ABO) flows between CPQ and Fusion Cloud (CX, Order Management, and Subscription Management). So…
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Special Chars in CPQ Single select menu attribute throwing errorSummary: In CPQ data table, we are storing the data for city country address line etc. And showing those values in the dropdown. So whenever user is selecting a value wi…
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Lightning Sync action and Lightning Quote Upsert & Quote Import integration filesSummary: Hi, We have recently installed Oracle CPQ Connector for Salesforce of version 8.8 in a test sandbox. In the latest document(April 2024) we do not have the secti…
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How to implement AI Chatbox or AI Digital assistant in CPQSummary: Is there any option to implement AI Chatbox or Digital Assistant to guide the cpq users ? Need step by step help file Content (please ensure you mask any confid…
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Issue with one of the logic not firingHi Team, We have created one functionality where we are invoking the html attribute on setting one attribute and that HTML internally calls an action. This functionality…
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Oracle CPQ Submit Attribute SetWe need to report based on values in the Oracle CPQ submit attribute set (for example, date of first approval, number of revisions created per quote, etc.). Unfortunatel…
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Is there a way to identify if a user is Accessing a quote from JETUIDesktop or Mobile Layout/Mobile?Summary: Is there a way to identify if a user is Accessing a quote from JETUI/Desktop or Mobile Layout? / Mobile Content (please ensure you mask any confidential informa…
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How to add a quick add on mobile layoutHi Community, We are in the process of designing a mobile layout for our client in Oracle CPQ, and I am having trouble locating the option to place the "Quick Add" funct…
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Is it possible to have in the commerce a float with 5 decimal digits but 2 digits in OD?Summary: Content (please ensure you mask any confidential information): Hello, I have a float attribute for which I want to use in the LIG with 5 decimal digits. However…
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how to make a particular row non editable in transaction arraySummary: how to make a particular row non editable in transaction array Content (please ensure you mask any confidential information): If there are 5 rows in a transacti…