Resources and Best Practices
- Check out the latest Release Update here
- CPQ Help Center
- Hey Hello! Quick guide for helpful CPQ resources and links
- Discover CPQ Best Practices: Get to know CPQ features, migration tips, and more!
- Configure, Price, Quote [CPQ] learning subscription - Earn the Explorer Badge!
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Oracle CPQ How-To's: Short videos about CPQ
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Configure Price Quote
Discussion List
-
Redwood UI - Incorrect Line Item Grid Count After Part ImportSummary: The Line Item Grid (LIG) displays an incorrect line count immediately after importing parts into a quote in Redwood UI. After a short delay, the count automatic… -
Unable to search attributes with variable names in 26B redwood adminSummary: How can I add particular attribute as an input to any rule if I have multiple attributes with same label names as redwood admin doesn't support searching with v…
-
Filtering attributes in redwood.Summary: If I have multiple attributes with same label names then how can I know its sequence in redwood administration as there is no option to filter by variable name.…
-
can I hide the reject button from the approval status in CPQCan I hide or disable the reject button in the approval status in CPQ for some approvers in a specific approval cycle and can I change the approve button to be named "vi…
-
New UI Deleting Admin Changes?Summary: We're getting a lot of shiny new errors while using the new Admin UI, which happens to erase the work performed right before the error appears. How can we preve…
-
Redwood UI- In Configuration Flow Field names don't show?Using Redwood in Configuration in a Configuration Flow the field names don't show. Even when clicking on them and then selecting Customize Field, it still does not show.…
-
Unable to get Text Area value from CX Redwood Opportunity page to CPQ Import opporunity pageSummary: Hi, Recenty we have moved to Redwood page for Lead Opporunity page and customer Acc page. I have added textarea field in Opporunity page where user can enter an…
-
Is It Possible to Open a Link in a New Tab Using the Action Destination Tab?Hi Team, We have a functionality that opens a Salesforce URL in a new tab when an action is clicked. This was implemented using JavaScript customization. However, after …
-
Salesforce Manage Package upgrade 8.x to the latest versionHi, I'm looking for documentation, release notes, or known issues related to upgrading the Salesforce Managed Package from version 8.x to 8.11. I haven't been able to lo…
-
Renewal Quote Created in CPQ but Not Flowing to OM for Subscription with Party Site Covered LevelSummary: Issue Summary We have a subscription that was originally created through the standard CPQ → Order Management (OM) → Oracle Subscription Management (OSS) flow. A…
-
What is Direct Login, which will no longer be available from 26A onward?Summary: I got the email which required action to transition to SSO from oracle. What is Direct Login, which will no longer be available from 26A onward? Can we continue…
-
Oracle Transaction, Items array is missing from the JSON Schema of the TransactionSummary: Quote/Transaction Line Items are missing from the JSON/XML Schema As part of our Business/operations process in CPQ, most often, we want to update the Contract …
-
Redwood Commerce History attribueHi Team, We are currently transitioning from the JET UI to the Redwood UI and have observed a difference in how certain components are rendered. In the JET version, the …
-
Bulk Update User api giving 401 error when the authentication type is OAuth 2.0Summary: We are tying to deactivate users using Bulk Update User API, but it is giving 401 error when the authentication type is OAuth 2.0 https://companyname.bigmachine…
-
Can I rename Recommended Parts label and can I change its table column name in model configurationCan I rename Recommended Parts label to some thing else and can I change its table column name in model configuration and can the quantity be editable in the table
-
addpartstotransaction function error: Unable to calculate price. The pricebook is not availableSummary: I am using addpartstotransaction function its erroring out in the ui with the error Unable to calculate price.The pricebook is not available : Content (please e…
-
How to approve quotes in CPQ through emailSummary: We have a requirement to display a link in the approval request email, clicking on which quote should be approved or rejected. The way we have implemented right…
-
Is there an option to hide OOTB Configure gear icon from LIG for a particular quote step ?Is there an option to hide OOTB Configure gear icon from LIG for a particular quote step ? I can see option to HIDE / UNHIDE this gear icon in Layout in general , but i …
-
How can we check whether a value is NULL or blank in a CPQ rule in Redwood UI?Summary: How can we check whether a value is NULL or blank in a CPQ rule in Redwood UI? Content (please ensure you mask any confidential information): In the Jet UI, we …
-
Need to associate modify action with email actionSummary: Hi, I need to associate modify action with email action or vise verse Is there any automatic follow up mail generate after any particular date with user interve…
-
a shared report in Report Manager is not displaying data for other usersSummary: Report owner complains of partial data displaying in the report whereas Admin user unable to any data. what could be the reason? Content (please ensure you mask…
-
getConfigurations soap API not workingSummary: getConfigurations soap API is not working as expected. We are integrating OCC and CPQ and in the final step (checkou) we have a webhook to validate the prices b… -
Access Item charges from multiple price models from Recommended Item RuleWe have pricing requirements where Unit cost and List price will be maintained in two Price Models in CPQ. Each of these Price Models correspond Price List in fusion pri…
-
In Config, Highlight tab when there is a required selectionWe have a model that has multiple tabs, under some conditions a field that is on another tab is a mandatory selection. There is no visual indication to the user that the…
-
How do we disable/hide add and delete icons in array sets in Redwood for any sales groupSummary: We have to disable addition and deletions in an array for SalesRep user group for Change Order quotes. We can enable or disable it for all users in Redwood but …
-
Oracle CPQ running in Fusion - Inactivating a UserSummary: Follow the steps to inactivate CPQ users for sites running in Oracle Fusion. Content: To prevent a user from accessing CPQ : 1) Steps for Fusion-CPQ customers n… -
CPQ Data Cube SFTP(Azure Blob Storage) connection failsSummary: CPQ Data Cube SFTP(Azure Blob Storage) connection fails if CPQ instance is not whitelisted in Azure. But due to company policy unable to whitelist Oracle CPQ Ip…
-
The forwarding rule makes the return combination but the quotation still appear to everyoneI am trying to make the salesmen to not see each others quotations and the admin can see all : I tried these codes and I didn't work : 1st attempt: resulstr = _system_us…
-
Oracle CPQ Connector for SalesforceSummary: With the latest updates to the Salesforce.com managed package for Oracle CPQ- It was noted that the Oracle CPQ Connector for Salesforce is no longer needed and …
-
Pricing Portal RoundingHi, When applying % Discount to a Price List in the Pricing Portal, the rounding logic overwrites the applied percents when looking at in the Price Waterfall from the Qu…