Resources and Best Practices
- Check out the latest Release Update here
- CPQ Help Center
- Hey Hello! Quick guide for helpful CPQ resources and links
- Discover CPQ Best Practices: Get to know CPQ features, migration tips, and more!
- Configure, Price, Quote [CPQ] learning subscription - Earn the Explorer Badge!
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Oracle CPQ How-To's: Short videos about CPQ
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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Is there another place to update the read write access in CPQIs there another place to update the read write access in CPQ rather than the attribute design access and the steps and there is no rule to make it read only -
How to send an email in CPQ to some email address.Hi, I have a requirement which says when Quote status is changes from Returned to Field Review (By clicking on Submit button), I need to send an email to an email addres…
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Custom esignature set is not available to add to quote layoutI have create custom esignature set attribute and assigned the proposal attachment attribute to hold the generated proposal. But when I try to add it to the layout Iam n…
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CPQ Data Table REST API limits for row updatesSummary: Looking for official guidance on request size and API limits when updating Oracle CPQ Data Tables through REST APIs. Content (please ensure you mask any confide…
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configuration flow is not opening.Summary: configuration flow is not opening after migration. It keeps loading when I try to open. Content (please ensure you mask any confidential information): Version (…
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How to use password for API remains encrypted in the Oracle CPQ databaseSummary: I entered the password as a Secure type, as described in the SecureGuide. I would like to retrieve it using BMQL and use it for an API connection, but even afte…
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Auto-update pricing on action for in-progress quotes using Pricing Engine ruleWe have an integration that updates the exchange rate on daily basis. Based on the updated exchange rate, we would like the pricing to be automatically recalculated for …
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text area is automatically changing to textSummary: We are facing an intermittent issue with a Configuration Attribute Issue Description We originally created a Configuration Attribute with the Text Area data typ…
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Oracle CPQ Cloud to Fusion CPQ Migration. Oracle Recommendation and SupportOracle CPQ Cloud (Big Machines) to Fusion CPQ Migration. Where is the help documentation which details the steps for this? What support will Oracle provide for this migr…
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Error during commerce task : Fatal error occurred during uploading. Aborting upload.I can't clone the process or import it in another instance what is this error and how to solve the problem: Error during commerce task : Fatal error occurred during uplo…
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Redwood Quote Designer MigrationSummary: Migrating changes done by Redwood Quote Designer Content (please ensure you mask any confidential information): How can we migrate changes done by Redwood Quote…
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Manager Action Ignored?Summary: I requested manager action more than a week ago, but have since received no support or even manager acknowledgement. What are the next steps? Content (please en…
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CPQ toolkitSummary: CPQ developer toolkit Push succeeds for Commerce Library, but changes are not reflecting in environment. Content (please ensure you mask any confidential inform…
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Want to Implement text to Speech Functionality in OFSSummary: Hi All, We have a requirement in Oracle Field Service (OFS) where field engineers should be able to listen to work order instructions while traveling to the cus…
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Is it expected behavior that Oracle CPQ does not allow attaching an empty file?Summary: Trying to attach an empty file to a Commerce File Attachment attribute results in no action. The file is rejected by the attribute, and no attachment is added. …
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Hiding Export Button from Quote List pageSummary: In the CPQ Quote List page I want to hide the Export button from Action menu Content (please ensure you mask any confidential information): We were advised to u…
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'' is not valid for the type xsd:doubleSummary: On SFDC quote upsert we are getting this error '' is not valid for the type xsd:double", this happens when a renewal quote gets created from OIC and save action…
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Hi @Ekta PaliwalSummary: We are facing many issues while using the Redwood in 26B Content (please ensure you mask any confidential information): We are facing session expiry issues when…
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LOV Translation for Menu Attributes in Redwood Configuration UISummary: We are working with the Redwood Configuration UI and would like to understand the supported approach for translating List of Values (LOVs) for Menu attributes i…
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Redwood View Archives – Bulk Delete Archived QuotesSummary: We have a requirement to purge approximately 24,000 archived quotes from our Oracle CPQ environment. In the Redwood UI, we noticed that the "Select All" option …
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How to numbering the table of contents in rtf format?Summary: When I extracted the printout as a rtf format, the numbering for the table of contents is zero; However it's numbering in PDF format
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Can I source one document designer template into another using XSL snippetSummary: We have multiple templates based on customer and we would like to have some centralized content as a separate document designer template which can be sourced in… -
Skipping Oracle Support's AI Slop?Summary: I submitted an SR because I cannot find an attribute to update its document views, and the AI slop told me that I need to update the document views in order to …
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Redwood UI- errors in Parts/ProductsWe are running into several issues working with parts - pretty basic stuff that works fine in the legacy UI. Support is looking into them but we are curious is others ar…
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The security token could not be authenticated or authorized in Part Integration UserSummary: Hi, I am getting this error for Integration user which was running successfully . now suddenly integration user throwing error as shown below. Received a SOAP f…
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Blank/Null attribute values in CPQ are not clearing mapped fields in SalesforceSummary: Hi team, We are using the packaged integration between Oracle CPQ and Salesforce and have run into an issue regarding how blank/null values are handled during t…
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Generate OAuth 2.0 Token from CPQSummary: Hi, Need help in generating OAuth Token from CPQ with steps. Regards Rahaman Content (please ensure you mask any confidential information): Version (include the…
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Can we setup Real User Monitoring for CPQ using OCISummary: There's a requirement to setup Real Time Monitoring for CPQ using OCI APM RUM Interface and we followed the below URL for other applications. We want to setup t…
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how to upgrade to 8.11Summary: How do I upgrade from Managed package 8.5 to package 8.11? Content (please ensure you mask any confidential information): Version (include the version you are u…
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Deal Pricing documentationSummary: Hello, we have a banner for Deal Pricing which we want to review. However, it requires an agent. I cannot seem to find any documentation specifically for this f…