Resources and Best Practices
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- CPQ Help Center
- Hey Hello! Quick guide for helpful CPQ resources and links
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- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Oracle CPQ How-To's: Short videos about CPQ
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Configure Price Quote
Discussion List
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Filtering homepage using JavaScriptSummary: We have a custom homepage built with JavaScript. We want to filter the page based on the contract type, which is a commerce attribute, but are having trouble fe… -
Can the Favorites List be customized?We are planning to place a personalized message at the top of the Model (Highlighted in Yellow color in the screenshot) according to specific conditions. Is this feasibl… -
Is it feasible for two separate user groups to log in directly to their respective CPQ commerceSummary: Is it feasible for two separate user groups to log in directly to their respective CPQ commerce process? We have a situation where two distinct business units i…
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Site Backup Process and different optionsSummary: Site Backup Process and different options Content (please ensure you mask any confidential information): We would like to understand site backup options possibl…
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Manage Package do not redirect to CPQ Transaction ManagerSummary: This is a topic related to the Managed Package in SalesForce. We have decommissioned our old Managed Package CPQ (7.X.X) and kept only the most recent version (…
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Content Security Policy (CSP) ImportsSummary: In Oracle 25B upgrade we are having under Important actions and Considerations section the changes required for Content Security Policy (CSP) & Content Security…
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Email Notification for SPIM to CPQ real time integrationSummary: Is there any update on real-time integration from SPIM to CPQ, especially for the email notification after the run is completed? Content (please ensure you mask…
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How does the Quote import integration from Salesforce work in the Managed Package?Summary: In the new managed package, there is an integration action of Quote Import. It appears that this would pull in data from the quote in SalesForce, mainly for Acc…
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How can we dynamically reference the File Manager path in CPQ Document Designer?Summary: The Global XSL currently does not allow the use of a dynamic variable within the tag. We are attempting to access the file path from the File Manager, located …
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Kindly let us know if we can remove the pagination from transaction arraysHi Team, We have the following questions related to the transaction arrays: By default we have the pagination option to set on the array, can we remove that option total…
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Unable to set the Negative price using the "configurablePrice" node from the BOM Mapping rule.Hi Team, As per my project requirement I supposed to set the calculated Negative value as listPrice for One of the SKU. I was trying to set it from the BOM Mapping rule …
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Any idea what could cause Pricebook import to fail when SFDC is master system?Summary: In production pricebook import is failing with below error Error : An error occurred while communicating with the partner site. Error message from the partner s…
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Is there a way to use a standard attribute for the quantity, that is not an integer?Summary: Content (please ensure you mask any confidential information): Hello, We are currently facing an issue on the use of the standard attribute requestedQuantity_l.…
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Attribute/Action for Process Id for Commerce processSummary: We need to redirect the quote page to the commerce list manager page. To achieve this, we must use the process ID to construct the URL in the destination tab of…
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CPQ Approvals feasibility in mobile applications. What are all the prerequisites and setupSummary: We have business requirement where the option of CPQ approval by mobile applications is requirement. We want to know the prerequisites and setup to achieve the …
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Refresh Reporting Data as an Application Administrator userSummary: Is there a workaround to refresh the reporting data in the Oracle Quote to Order - Reporting Manager as an Application Administrator user? Others users still ha…
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Call the "Quote Upsert" (SFDC) Integration in the "Create Order" button.We wanted to call the "Quote Upsert" (SFDC) Integration in the "Create Order" button which has the OIC integration to OM and BML Scripts. Basically, we want the Quote Up…
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When out of the box Forward action is triggered the Auto Forwarding Rules are not firingHi Team, When the forward action triggered the Auto Forwarding Rules are not running as expected. Please can you specify if something can be done to fix this issue. Rega…
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Multiple Sales cloud users connecting to single CPQ user via idcsSummary: We have sceanrio where sales cloud has multiple users but in CPQ we are having single user. When we create quote from sales cloud the SSO should point to a sing…
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Are there any forbidden characters for CPQ sitewide?Summary: I want to know all forbidden characters for CPQ. Content (please ensure you mask any confidential information): Version (include the version you are using, if a…
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On every parts upload of custom fields, when we do not upload the standard fields then existing dataSummary: On every parts upload of custom fields, when we do not upload the standard fields then existing data turns blank on Parts DB for the following fields: primary_u…
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Usage of CPQ API and its performanceHi Team, We have a client requirement to get the transactional data which are created or modified for every 15mins. Since we won't able to achieve this either by datacub…
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How do I share a CPQ view that I have created and customized in CPQ view builder ?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is it possible to Is it possible to invoke Javascript on Redwood quote listSummary: Our environment use Redwood for quote list and I want to know is it possible to call Javascript on it. If possible, how can I do that? Content (please ensure yo…
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Error when cloning a Quote in Salesforce- RESOLVEDSummary: When cloning a quote in Salesforce we are getting this error- Error: Resource commerceDocumentsQuickstart_commerce_processQuote_process with key 456044944 doesn…
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how can i give for sales agent user access to his only organization?Summary: I defined multiple processes and multiple sales agents users so, I need to permit every user to see his only process.
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Increment dimension of integer valueSummary: Content (please ensure you mask any confidential information): Hello, We have seen that the the maximum dimension for integer value is 255. We need it to be of …
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create a package using CICDSummary: Could you please suggest a sample json to create a package using CI/CD? Content (please ensure you mask any confidential information): Could you please help us …
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May 21 upcoming webinar: The Future of Customer Experience: Product Strategy Statement of DirectionWe believe 2025 is a line in the sand for customer experience. Envision a world where: Customer experience transcends front (sales, service, marketing) and back-office d… -
Capability to pick multiple lines from multiple quotes to create one Single Quote in CPQSummary: We would like to have the capability to pick multiple lines from multiple quotes to create one order. This is common practice for dealers and direct customers t…