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Eloqua
Discussion List
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Jordo's Playbook: Changing Email in CRMThe Situation: A salesperson discovers that the primary email address for a lead/contact has changed. He/She changes the email address in the CRM system to reflect the n… -
📧 Join Our Power Hour Webinar To Boost Customer Engagements & Improve Email KPIs 📊✨Dear Marketing Community, 🚀 We invite you to enhance your email marketing effectiveness & discover advanced strategies and best practices to elevate your email campaign… -
How do I know if we have OAMLike many of you, we've received a notification that OAM certificates are going to expire. I'm not sure where to check to see if we have OAM? Is OAM related to Eloqua? A…
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Problem that line breaks do not work in field mergesWhen I embed a field merge of long text of a custom object in an HTML email created by Eloqua, line breaks in the text do not work. Is there a solution for this specific…
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Data Export option for result of Custom Data Object searched recordsHi Folks, We designed one CDO to store web leads, we are doing search operation in this with giving search criteria on CDO fields, the problem is there is no option avai…
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Simple Explanation of Strict Mode Tracking1. What Strict Mode Tracking Means Strict Mode = Eloqua will NOT track a visitor until the visitor gives consent. Normally Eloqua tracks visitors automatically using coo… -
Best approach for triggering campaigns based on Shared List membership changes?Hello Eloqua Community, We have a couple of products tied to their corresponding shared lists in Eloqua. When a lead expresses interest in one of our products, they are …
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Eloqua Audit log Export PeriodWhen exporting Eloqua Audit Logs, is it correct that all types of logs—such as asset activities and upload records—can be exported for up to 25 months, regardless of the…
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Email Preview on Landing PageI'm trying to showcase our newly refreshed nurture emails around the company. Not everyone who needs to see the emails has an Eloqua login, so I figured the easiest way … -
How to join 2 Subject Areas under Receivables Module in OTBI Analysis ReportSummary: We are trying to update an OTBI Analysis Report (Applied Receipts Register) where it uses the Subject Area 'Receivables - Standard Receipts Application Details …
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Does Eloqua use em9916 in the sub-domain for sending emailsSummary: My IT team is asking if Eloqua uses em9916 in the sub-domain when sending emails. I.e. @em9916.****.com Content (please ensure you mask any confidential informa… -
Real-time automation based on Contact Field changes?Hello Community, We have a contact-level field in Eloqua that we need to monitor for changes. For example, imagine we’re a watch company: if a contact expresses interest…
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Confirming unsubscribe touchpoint for Eloqua contactsSummary: I am investigating how some contacts may come to be unsubscribed. Is there any UI or Insight report that might show me this? Content: Some users have asked for …
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Announcement OCIHello! We have received the notification today about our Eloqua instance. I understand there is no action to be taken from our side. However, can you please clarify on t…
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Does anyone have their MS SNDS set up? We are having issues getting the email approval to Oracle.Summary: To setup MS SNDS you have to request access and it sends to an email - Oracle Support told us to send to network-contact_ww@oracle.com but we've sent it across …
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Create/Update member status value in Eloqua for SFDC integrationSummary: Trying to update memver status value in Eloqua following this documentation: https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/CRMIntegration/Tas…
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Contact Field Change Listener in Program CanvasI’m looking for some help/clarification on contact field change listeners… We've recently implemented Qualified on our website 🎉 We've set it up so that based on visito…
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dynamic content line spacingSummary: While using dynamic content in a block on the email, the line spacing does not coming through correctly. For the regular email body text, the line spacing is se…
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AP Invoice Header DFF (CSR Number) in “Manage Invoices” Search/Results and PPR Review ScreensSummary: We capture a CSR Number (string) in an Invoice Header DFF (context-sensitive segment) at AP Invoice Header. Business users need to: Search/filter by CSR Number …
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API Campaign Creation with templateHey community! I'm setting up a webhook for our campaign managers to create their own multi-step campaigns in ELQ. We have it working, but I'm struggling to apply a temp…
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Back button for Eloqua landing page - default template.Is there a way to code a button to return the user to the previous page? We want to set this up in a default landing page so we don't need to create a new page every tim…
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Is there a way to bulk export email designs from Eloqua in PDF or image format?Summary: I want to export all emails we have sent through Eloqua and keep a historical log of all email designs in an image library. This is to create a timeline for sta…
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GmailSummary: Is anyone else experiencing issues with Gmail not rendering dynamic content? Content (please ensure you mask any confidential information): I have an email curr…
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eloqua 26a upgrade statusSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Need to Create a Segment that includes Dynamic results from 2 years backWe have just discovered that in Segments, if you select, for example, Sent Any Email the Last 2 years, the results are only from 1 year back. (see screenshot) According … -
Lookup or Replace function for Analysis against Picklists fields with GUID codesSummary: I need steps to create a Contact Analysis report in Insights, showing Text Names instead of GUID Codes from Picklists. So, for example, we want to show in the d… -
Read the online version email link issueSummary: Hello Our team (POD 7) have been intermittently encountering a generic retrieval error when clicking "Read the online version" links in emails. Error Message: "…
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Require help on in app notification linkSummary: we are developing a custom report where user can see pending invoices either due to hold release or not yet approved by approver. we need to have a field in rep…
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Sending Eloqua Unsubscribes to SalesforceSummary: We have a Preference Center setup in Eloqua but I'm struggling to figure out how to get that information over to Salesforce as these are backend fields not cont…
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Connecting Eloqua and FDIContent (please ensure you mask any confidential information): I have a question. I'm trying to connect Eloqua and Fusion Data Intelligence (FDI). I'm in contact with an…