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Eloqua
Discussion List
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Whether the below mentioned AI features in Eloqua can be implemented currently?Hi Team, I understand that in Eloqua, withou purchasing any license, we can enable the AI features by raising an SR. If yes, please mention whether the below mentioned A… -
Eloqua Hot Phone NumbersHello! :) I would like to know the up-to-date phone numbers to Oracle Support to be used for example when I would like to escalate the SR? Is the following list updated?…
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Any case studies on auditing in Eloqua for field values on CDO or campaign stuckSummary: I want to create a program or report or alert or AI agent that would send an alert or email for auditing both data population and program health. 1.Detect when …
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Does STO sends emails after campaign ends?Hello! I have a question regarding the STO - send time optimization & campaign completion status. I observe a case where 3 contacts got the email ABC - it is visible in …
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Use case for Account Custom Data ObjectSummary: Content (please ensure you mask any confidential information): Hello, I'm wondering if any user in the community has any use cases of implementing account custo…
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Troubleshooting Tips for Eloqua Profilers in SalesforceHiya! We have a large number of Salesforce users that rely on Eloqua Profiler in Salesforce. Odd thing, the bulk of the SFDC users can see profilers with no problem. But… -
Dynamic Content Clickthrough by Contact ReportingHi there, Is it possible to get a Clickthrough Link Breakdown kind of report for Dynamic Content Blocks? We are able to view the # of clicks using the "Dynamic Content b… -
Landing page clickthrough, any ready to use report?Does Eloqua have any ready to use basic report for Landing Page clickthrough? I have LP with many hyperlinks, how could I get the info which Contact clicked it and how m… -
Add a new mailing address to Eloqua with MultibrandingGreetings, community! We need to add a new email sending address to our Eloqua instance. The instance has multibranding, but reviewing the official documentation, we can… -
Is the optimization time calculated by Send Time Optimization visible?Content (please ensure you mask any confidential information): Can I see the days and times calculated by Send Time Optimization on the contact's screen, profiler, and s…
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Does Send Time Optimization support Japanese time?Content (please ensure you mask any confidential information): Enable Eloqua AI in Japanese organization. In Eloqua, the internal value of the date and time is not Japan…
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Converted Leads import timing causing integration errorsSummary: Looking to the Eloqua hive mind for some help! We have automation set up in SF to auto-convert leads after creation, which happens within a minute of Eloqua cre… -
Eloqua tracking on custom htmlTo ensure our button renders correctly in Outlook, we implemented the custom code above. However, when adding "&elqTrack=true" to the links, no tracking ID is appended a…
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Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
Sending Text-Only Emails to Specific DomainWe're experiencing a situation where a certain domain we're sending emails to seemingly has proprietary software that's causing auto opens and clicks that are skewing ou…
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Are you able to use the Possible Forwards metric in the Program/Campaign Canvas or Lead Scoring?Summary: Is it possible to use Possible Forwards in your filters or segments on a Program or Campaign Canvas. Similarly, is it available for Lead Scoring? Content (pleas…
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Does Eloqua regenerate dynamic email content when retrying soft-bounced emails?Hi everyone, According to the official Eloqua documentation, when an email soft bounces (e.g., due to a full inbox or temporary delivery failure), Eloqua attempts to res…
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How to map CDO records to contact via API?Hi Team, We do have a CDO created, and all the records created in that CDO is created via API. How can we map all those data coming from API to the contact table?Mapped …
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Why is field merge HTML details not getting populated in email template?Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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REMINDER: CX Solution Overview Demos This Week - Register today!!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Serious disruptions in Eloqua POD 6 after the recent 25C update.Summary: Emails are not send at all… Content: After applying the 25C patch, we have been experiencing serious issues with sending emails from our campaigns (POD6) since …
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Eloqua Campaign Issue 18 August 2025Summary: Campaigns Not Sending Emails Content (please ensure you mask any confidential information): Scheduled emails that were set for this morning are stuck in the ema…
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Connecting Oracle Infinity to Oracle Eloqua custom objectHi, We are connecting Oracle Infinity to push data to Oracle Eloqua custom object through webhook. But we are getting below error, Resending data. Retry Attempt 1 starts…
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How to capture email asset ID, campaign name, and campaign ID in an Eloqua form?I have a normal demo request Eloqua form that I’d like to use for tracking demo requests. I would like to update it with new fields to help with reporting and analysis. … -
Insight Reporting | Adjusting Totals for Tables and Performance TilesWhen viewing Insight report totals for unique metrics, you may have encountered a scenario where the total value is not displaying the sum of the column as you might be …
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Power Hour Getting Started with AI in Eloqua – PART 2 - From Activation to Action [Aug 2025]Getting Started with AI in Eloqua – From Activation to Action (Part 2) Continue your AI journey with us! Join Part 2 of Getting Started with AI in Eloqua – From Activati… -
REST API calls - Custom Object Record - system dateHello Team! I would like to retrieve the list of custom data records that were added to the Custom Object in a given period of time - so I am interested in the custom ob…
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How can I exclude auto-open contacts from future database cleanups?Summary: Auto-open security settings masking engaged contacts Content (please ensure you mask any confidential information): We recently cleaned up our database using a …
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Sales Tools for Eloqua Chrome Extension version 3.0 is now LiveWe’re really pleased to announce the latest version of our Chrome browser Extension is now live for users of Oracle Eloqua Sales Tools. Get started today by Installing t… -
Recurring issues with Eloqua Insight reporting serversHave you also noticed a significant drop in the quality of services on Oracle’s side recently? This is already the third time (1 month) I’ve reported a recurring and per…