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Eloqua
Discussion List
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Scope of the “Output Format” Setting for Eloqua Contact Date FieldsTo what extent does the output format defined for an Eloqua Contact Date Field apply? It appears that the format displayed in the Eloqua Contact UI follows the user’s lo… -
Convert email address in CDO's to lower caseHi, How to convert email address in Eloqua CDO's/Contact objects to lower case? Example - MARKETING@TEST.COM —> marketing@test.com
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Question Regarding IP AllowlistingWe would like to use the IP Allowlisting feature to restrict login access to specific IP addresses. Do we also need to register the IP addresses of the sources that call…
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How to exclude contacts in the custom object from the campaign?Hi Team, When a prospect submits an application, this data is stored in the custom object. We are currently running a campaign to resend promotional emails to those who …
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Concatenate/Merge2 CDO fields - How to do?Hi, I would liek to merge 2 CDO fields and put the values in third field. For example, First and Last Name should be merged and put in 3rd field - Full Name. Is there an…
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Need recommendation aroung Email Open by Mail Client reportSummary: I have a generic value of "Email Client" in the field "Mail Client" within the Email Open by Mail Client report. As it accounts for around 20% of our instances …
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How do I create an Eloqua Insight report to include PURL for each member for a specific Landing pageHi, I am trying to create an Eloqua Insight report on PURL for each member for a specific Landing page but I am not able to get any option to select under Subject area r…
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How to implement blind form submit in EloquaHi Team, I have a requirement to implement a blind form submission. I’ve created a form with the following details: Form HTML Name: HandheldInterest Site ID: s1520336892…
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Microsoft Entra ID User Provisioning SupportSummary: Hello, We are planning to implement automatic user provisioning and de-provisioning, managing our user lifecycle directly from our central identity provider, Mi…
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How to export all Marketing Activities exports log from Salesforce Integration AppSummary: Hi, I'd like to ask a question regarding Salesforce Integration App for Eloqua. We use the Marketing Activities feature to send data to Salesforce. Is there any…
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Question about Restricting Send Times in Eloqua STO (Send Time Optimization)Is there a way to exclude specific hours from Eloqua’s AI Send Time Optimization (STO) feature? For example, in South Korea, it is legally prohibited to send promotional…
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How to get short version of Eloqua Contact ID from APISummary: Am setting up an export definition for a segment, but can only find the full-length Eloqua Contact ID field. Content: When setting up an export definition, I re…
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Insight analysis/report on device for LP - possible?Hi, Is there any ready to use or custom analysis/report in Eloqua Insight that allows me to check the device that was used for visit the LP (Eloqua) ? In general I need … -
The "culture=en" query parameter is not working anymoreHi all, Is anyone else facing the issue that the "culture=en" parameter used to access Eloqua in English regardless of browser settings is not working anymore. Has there…
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Eloqua forms - how to report on the checkbox submission dataSummary: When I develop an insights form submission report, the field values for checkboxes show as ''on'' instead of the actual field selected. Also shows as ''on'' in …
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How to convert all contact email addresses to lowercase in Eloqua?Hello, I would like to convert all uppercase letters in contact email addresses to lowercase in Eloqua. I tried uploading a contact file with all email addresses in lowe…
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What happens to custom object records of a contact that has email address changed?Summary: If the email address of an SFDC lead (lead A) is changed to an existing email address of another SFDC lead (lead B) records, what would happen to the custom obj…
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Send email notification with lead assignment in SalesforceSummary: In the Classic Sync between Eloqua and Salesforce, the external call to create a lead has 2 options, Trigger Default Lead Assignment and Send Email Notification…
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IP whitelisting to connect with BrightcoveSummary: We are trying to connect our Eloqua instance with Brightcove, while accept and install Brightcove app, Eloqua is throwing an error at last step. When we reach o…
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Mitigating Bot Clicks in Eloqua Email Campaigns: Conditional Form Logic NeededWe've been observing significant bot activity on our promotional email sends, which is causing major issues. Leads are being inadvertently scored due to bot-triggered li…
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Historical CDO records not visible in reports due to absence from the contacts tableHello, At Eloqua, we have historical CDOs to store records that should not be in the online CDOs because they have completed their program flow. At OIC, we have a contac…
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Design Editor with Dynamic Content font change?Summary: We figured out the issue, but I can't delete this. Content (please ensure you mask any confidential information): Version (include the version you are using, if…
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CaptchaFox widget renders but does not block form submissionsDear Community, We want to implement captchas on our landing pages to secure submissions. We use CaptchaFox for this purpose. I created a test landing page that contains…
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Intermediate Unsubscribe Landing Page SandboxHello Everyone! I am exploring the functionality of the Intermediate Unsubscribe Template in our Sandbox environment. I am having trouble to edit the protected template …
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Hidden Fields Picklist in Form - how to choose default value?I’d like to ask the community for help. I have a form where confirmation emails are sent based on a picklist. This allows me to send different email versions depending o…
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Feed GUID or externalId to contact field or custom data objectSummary: We require the GUID or externalID to be passed into a contact field or custom data object within Eloqua for tracking and reference purposes. Content (please ens…
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How to add multiple Scopes (domains) for AppCloud -> Oralce Integration Cloud Service for EloquaSummary: Today, we are using the AppCloud Catalog → Oracle Integration Cloud Service for Eloqua. Everything is working correctly with one domain scope, and the integrati… -
how to call the new records that come from the integration to program?how to call the new records that come from the integration (Integration is mapped between company site to Eloqua) > to let the newly created records be checked by the cr…
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Add New User to Oracle Support CloudSummary: We have a new user to add to Oracle Support but are unable to. Whenever we use the subscription ID the user gets sent to the unmigrated support portal. We tried… -
Inquiry Regarding Automatic Deletion Settings for Inactive UsersWe are currently conducting an internal review regarding personal data destruction (deletion). As part of this process, we are checking user data and would like to confi…