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Eloqua
Discussion List
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What happens to custom object records of a contact that has email address changed?Summary: If the email address of an SFDC lead (lead A) is changed to an existing email address of another SFDC lead (lead B) records, what would happen to the custom obj… -
Send email notification with lead assignment in SalesforceSummary: In the Classic Sync between Eloqua and Salesforce, the external call to create a lead has 2 options, Trigger Default Lead Assignment and Send Email Notification…
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IP whitelisting to connect with BrightcoveSummary: We are trying to connect our Eloqua instance with Brightcove, while accept and install Brightcove app, Eloqua is throwing an error at last step. When we reach o…
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Mitigating Bot Clicks in Eloqua Email Campaigns: Conditional Form Logic NeededWe've been observing significant bot activity on our promotional email sends, which is causing major issues. Leads are being inadvertently scored due to bot-triggered li…
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Historical CDO records not visible in reports due to absence from the contacts tableHello, At Eloqua, we have historical CDOs to store records that should not be in the online CDOs because they have completed their program flow. At OIC, we have a contac…
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Design Editor with Dynamic Content font change?Summary: We figured out the issue, but I can't delete this. Content (please ensure you mask any confidential information): Version (include the version you are using, if…
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CaptchaFox widget renders but does not block form submissionsDear Community, We want to implement captchas on our landing pages to secure submissions. We use CaptchaFox for this purpose. I created a test landing page that contains…
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Intermediate Unsubscribe Landing Page SandboxHello Everyone! I am exploring the functionality of the Intermediate Unsubscribe Template in our Sandbox environment. I am having trouble to edit the protected template …
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Hidden Fields Picklist in Form - how to choose default value?I’d like to ask the community for help. I have a form where confirmation emails are sent based on a picklist. This allows me to send different email versions depending o… -
Feed GUID or externalId to contact field or custom data objectSummary: We require the GUID or externalID to be passed into a contact field or custom data object within Eloqua for tracking and reference purposes. Content (please ens…
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How to add multiple Scopes (domains) for AppCloud -> Oralce Integration Cloud Service for EloquaSummary: Today, we are using the AppCloud Catalog → Oracle Integration Cloud Service for Eloqua. Everything is working correctly with one domain scope, and the integrati… -
how to call the new records that come from the integration to program?how to call the new records that come from the integration (Integration is mapped between company site to Eloqua) > to let the newly created records be checked by the cr…
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Add New User to Oracle Support CloudSummary: We have a new user to add to Oracle Support but are unable to. Whenever we use the subscription ID the user gets sent to the unmigrated support portal. We tried… -
Inquiry Regarding Automatic Deletion Settings for Inactive UsersWe are currently conducting an internal review regarding personal data destruction (deletion). As part of this process, we are checking user data and would like to confi…
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About Eloqua Salesforce Integration ErrorWhen sending data with the same company name or email address to Salesforce leads via the Salesforce integration app, a DUPLICATES_DETECTED error occurs. Salesforce is c… -
Eloqua API User AOuth connection x App Cloud DeveloperHello Eloqua Team :) I would like to clarify how to correctly configure OAuth access in Eloqua with limited permissions. Our goal is to create an OAuth connection that c…
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How to Target Customers Based on Specific Link Clicks in an Email TemplateHi Team, I have a requirement where we need to target customers based on the specific links they click within an email template. For example, in an email template contai…
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Inquiry About Bounceback Support in Eloqua Bulk APIHello, I would like to ask whether the “Activity - Bounceback” in the Eloqua Bulk API supports only hard bounces. Could you please confirm whether the following document…
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How to Map CDO Records to Contacts in Eloqua via Sales Cloud Integration AppHi Team, We need to import “Assets” data from Fusion into a Custom Data Object (CDO) in Eloqua. I have created a CDO named “Propensity” with the required fields, where t…
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Bulk Deleting Items?Does anybody know if Eloqua, if sent a list, will Bulk Delete objects FOR us? Like retired fields or external activities? And if not - if there is a way to easily do tha… -
GTW App ErrorHello! We are using Go To webinar app in our Eloqua instance. For the feeder: Action Go to webinar register - register a contact to go to webinar meeting I see the follo…
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Clarification on Requesting a New SSL CertificateHi Team, We currently have an existing certificate for connect.carrier.com.ph, which has expired. I tried using the CSR from the same certificate, but the client is faci…
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How to report on Shared List membership counts in Eloqua Insight?Hi everyone, In one of my Eloqua campaigns, I’m using multiple shared lists to track different stages of contact engagement — for example: Started List – contacts who en… -
Oracle Eloqua 25D Customer Overview [Nov 2025]The Eloqua 25D release arrives between Oct 31 – Nov 14, 2025. Highlights include: HTML Source Editor: Build and manage your HTML emails using the Redwood experience Audi… -
Gartner names Oracle Eloqua a leader for B2B Marketing Automation PlatformsOracle has just been named a Leader in the 2025 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms for the thirteenth consecutive year. We believe this reco… -
What happens with assets and apps if the user gets disabled/deleted?Hello! Can you please let me know what happens with the programs/campaigns and asset created in Eloqua by a user who gets disabled? Can you please let me know what happe…
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Remove contacts from multiple campaignsHello, I'm looking for an automated way to remove contacts whose email addresses belong to a specific domain (e.g., xyz.com). We manage quite a few marketing campaigns, …
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Send view email link into a Salesforce CRM custom object?Similar to how we display a preview of sent email in Marketing Activities, is there a way to grab an email activity ID or system link from the email send action, and put… -
Eloqua Insight - distinct column email address?Which function, and how exactly should I use it, in order to return only unique email addresses in an Insight Reporting report for a given time range? Currently, I use C…
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Eloqua contact mapping to Custom Data RecordHello! :-) I see the example of the custom data record mapped to the incorrect contact. Is there any possible way to see the reason behind this unexpected behavior? Arou…